Home Appliance Repair Inc

Appliance Repair
Mississauga ON L5T 1J4
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HomeStars
Appliance Repair
Home Appliance Repair Inc
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34%

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Reviews by rating (past 12 months)

Reviews for Home Appliance Repair Inc

Average customer rating:
6.5 10 (115 reviews)

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KAL from Hamilton
KAL from Hamilton
3 reviews Hamilton, ON
1/10

appliance installation

I strongly advise you to stay away from this company. They were supposed to come install my appliances at 4:30 pm they didnt show until 7:45 pm. They were extremely inconsiderate walking in with their dirty shoes and more interested in my background and ethnicity and exploring the features of my appliances rather than installing everything. They said my microwave doesnt meet clearance and I said okay can you at least install my dishwasher - he refused. I asked them if they could even just level the stove he refused again saying "it requires a lot of time and precision". Then after refusing to install any of my appliances he had the nerve to ask me for 80 "for his time". I told him but you havent even installed anything at least install the dishwasher, he refused and said when we do the install i'll give you $80 off the installation price. They left havent heard from them since. Buyer Beware.

Approximate cost of services:
$450.00
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Company Response

KAL I feel sorry for you having to endure such appalling service (or lack of it). However the sequence of events you described certainly does nor resemble any part of our modus operandi at Home Appliance Repair Inc. Firstly we cannot find any installation service booked for Hamilton in our database. Secondly, all our technicians wear booties over their boots when entering homes. Thirdly, no part of our pricing structure has an $80.00 charge. Please email us at admin@hargta.com, or call us at (905) 670-7579 extension 2201 and provide your address or the phone number that was used to create the file, or your actual work order number so we can carry out an investigation into these allegations. We really hope to hear from you soon.

Acctshare from Acton
Acctshare from Acton
1 review Oakville, ON
10/10

Range

Everald and Rick came today and have replaced the part quickly. They are experienced and knew exactly what the problem was. I would recommend them - Quick and fast service on time. Thanks.

Approximate cost of services:
$150.00
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Company Response

"Quick and fast service on time"! Thank you for this glowing review. We do aim to be both of those things each time we are called out to work. Thanks for the recommendation as well.

Management

John Razulis from Toronto
John Razulis from Toronto
1 review Toronto, ON
8/10

Kitchen Stove Repair

Someone had spilled milk on the stovetop surface of our Samsung range and the milk had leaked into the interior of the oven door window (between the three panes of glass). We needed a Samsung authorized technician to (1) disassemble the door so that the interior of the stove door window could be cleaned, and (2) re-assemble and re-install the door on the stove. We called Home Appliance Repair to do the job after checking with Samsung. Desmond from Home Appliance Repair arrived within the promised timeframe and did the entire job, including cleaning the glass surfaces within the interior of the oven door window, cheerfully and efficiently.

Approximate cost of services:
$207.93
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Company Response

John, we appreciate your very descriptive and positive review. We've seen that problem many times before and have experience correcting it. Thank you for trusting us to do the job.

Management

Louann Singleton from Niagara Falls
Louann Singleton from Niagara Falls
1 review Niagara Falls, ON
10/10

Dacor Wall Oven

Great service and very considerate an competent technician. He was punctual and very courteous. He gave me good advice on maintenance and efficiently and conscientiously completed the job. Thank you

Approximate cost of services:
$0.00
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Company Response

Louann, that was great to read. We love hearing all those positive adjectives used in describing our work. Thank you!

Management

MJ from Toronto
MJ from Toronto
1 review Toronto, ON
0/10

Washer

Worst service ever. Extremely slow in following up.
After 4 visits and 5 weeks, the washer is still not repaired.
Although I do appreciate the technicians spending time and try to repair the equipment.
If I had a chose, would never recommend/use this company.

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi MJ,

While we are sorry to hear about your experience, we would like you to know that many of the time impediments we face in repairing units are due to appliance part delays. In the event that we are unable to get the right part for a customer in a timely fashion, repair is sometimes halted. Though we are experts in our field, we too encounter challenging repairs. Thank you for noticing our time and commitment in trying to repair the equipment.

Management

David from Oakville
David from Oakville
1 review Oakville, ON
10/10

Oven Repair

This is the second time that Val has serviced our Dacor gas stove and and both times we were very impressed with the quality of his service. Home Appliance Repair was timely in the delivery of the service and parts. I would recommend this company.

Approximate cost of services:
$677.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you David. It seems we have built a great relationship with you based on trust. You trust us with your appliances and we trust you with our reputation! Thank you.

Management

Shantanu Chakravarty from Oakville
Shantanu Chakravarty from Oakville
2 reviews Oakville, ON
10/10

Electrolux Washer

My brand new Electrolux Washer had a faulty valve and the drum kept filling with water. It was Saturday and there was no one to help me at my Dealer. I called Electrolux and got the number for Home Appliance Repair. They had an emergency email that I sent and promptly got a response to. Next day they called to say that my part would be available on Tuesday. Val came in to replace the valve. Very knowledgeable and excellent Customer Service. I would recommend Home Appliance Repair to everyone I know.

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Shantanu, we were happy to help you. That was an exigent circumstance, so we did what we would want done for us. You are most welcome!

Management

Sue Bochner from Jordan
Sue Bochner from Jordan
2 reviews Smithville, ON
10/10

Dacor Oven

I found Val very professional, on time and helpful as well. He quickly diagnosed the problem and then came back to fix it. He also provided advice to prolong the longevity of my oven.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for this review Sue. We do hope the tips Val gave to you will see your oven through to many years!

Management

Dean Swanson from Oakville
Dean Swanson from Oakville
1 review Oakville, ON
7/10

Repair Appliance- GE Monogram Fridge

I had a service last week on my Monogram Fridge. The Fridge stopped working- when I called to have this fixed, A service person came out and quoted $1,596.94. The fridge was 8 years old and turned out the part that was needed was not under warranty. When the service person left - I searched the part numbers and found out they were substantially less than the quote. I was not happy . The following day the office called and said a mistake was made and actual cost to fix was approx half the orig quote. Several days later they came to replace the parts. As of today it is still not working properly. My fridge is now a freezer. I am awaiting to get this resolved.

Review has 1 previous version
Approximate cost of services:
$1,596.94
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Home Appliance Repair Inc

When your appliance breaks down, we know time is of the essence! That’s why at Home Appliance Repair, we only hire licensed technicians who are trained and experienced in all appliance repairs. They are friendly, courteous and honest experts who will fix your appliance to the highest standards using only ...
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