Home Appliance Repair Inc

Appliance Repair
Mississauga ON L5T 1J4
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HomeStars
Appliance Repair
Home Appliance Repair Inc
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34%

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Reviews by rating (past 12 months)

Reviews for Home Appliance Repair Inc

Average customer rating:
6.5 10 (115 reviews)

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Lynn from Erie
Lynn from Erie
1 review Hamilton, ON
10/10

Fridge/Freezer repair

Been having freezer issues for weeks, thawing, condensation, etc. Val came out and realized that it was a simple frost build up in some of the mechanism, he repaired it quickly. He could very easily of just left - but he helped me empty out the freezer and clean the racks and buckets and put it all back .... very helpful, professional and kind. Would highly recommend him and would have him back for any other issues.

Approximate cost of services:
$0.00
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Company Response

Thank you for acknowledging our efforts, Lynn. We are happy to provide any extra help we are able to, if it means making your day a little easier. Please do let us know if you ever need us again. Take care.

Management.

Arun in Mississauga
Arun in Mississauga
5 reviews Halton Hills, ON
10/10

Sub Zero Ice Maker

Val came promptly on time and assessed and told us what the problem was. Very professional in how he worked and kept his area of work clean after all was completed. Thanks for all your help!

Approximate cost of services:
$100.00
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Company Response

Arun, we appreciate this review very much! It's important to us to treat our customers the way we would like to be treated. With that said, we know how much of an inconvenience it could be to have something repaired and to be left to clean up after the service technician. We couldn't do that to you! Thanks for your support.

Management

Judith French from Oakville
Judith French from Oakville
1 review Oakville, ON
10/10

Oven Repair

Fantastic appliance service - Val was on time, fixed the problem and tested everything to make sure the oven was in working order. Would use this company again. Many thanks!

Approximate cost of services:
$350.00
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Company Response

Thank you Judith for this positive review. I think you summed up our motives very well- on time and effective! Enjoy baking many delicious meals in your newly working oven!

Management

RIcard from Toronto
RIcard from Toronto
1 review Toronto, ON
10/10

Dryer repair

I hate repair companies. They lack professionalism even simple manners. I wonder how some of them even stay in business.
I had the Sears guy negotiating with my wife about why he shouldn't provide a service. (Truly Puzzling).

Enter Home Appliance Repair Inc.
Simply put, Joanne and Desmond of are true professionals.
They provided a great experience, from calling in the order to completing it in a timely fashion. I highly recommend them for all your repair needs.

Thank you HAR Inc

Approximate cost of services:
$300.00
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2 of 2 people found this review helpful.
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Company Response

Thank you Ricard! We do try to set ourselves apart from the stereotypical repair company in how we handle customer concerns and the level of service we provide. Polite interactions are also a must, so we are glad that you appreciate that.

Friendly Regards,

Management

Jennifer F.
Jennifer F.
3 reviews Glen Huron, ON
8/10

Repair of brand new Dacor range

This review could be a 5 star but it was very hard to get service due to our more remote location. This was a warranty repair so after much pressure on Dacor it was accomplished. Repairman Scott was excellent, arrived on time, knowledgable and professional. Mother board was replaced and I have not had further issues.

Approximate cost of services:
$1,000.00
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1 of 1 people found this review helpful.
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Company Response

Jennifer, thank you for taking he time to reflect on your experience with us. Distance and location should not hinder good service, so we are happy we made it out and left you satisfied. Take care!

Kind Regards,

Management

Aida from Richmond Hill
Aida from Richmond Hill
1 review Richmond Hill, ON
10/10

Gas range repair

There was a significant delay in the arrival of the parts which meant an approximate month wait before repairs could be made. When the repair was finally done the technicians, Scott and Everald, were courteous, knowledgable and timely. Thank you. Oven works great now!

Approximate cost of services:
$1,200.00
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1 of 1 people found this review helpful.
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Company Response

Aida, thank you for your kind words and for understanding the role the delayed part played in the timing of your repair. We sure hope you are baking many delicious treats in your newly repaired oven.

Management

Christina from Toronto
Christina from Toronto
4 reviews Toronto, ON
10/10

I had my Dacor range repaired

Everald was very courteous and efficient. He was very careful not to damage my newly finished floors. The repair was done quickly and he went through everything he fixed and showed me that all was working well.

Approximate cost of services:
$100.00
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1 of 1 people found this review helpful.
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Company Response

Thank you for your kinds words Christina. Everald is a well trained technician with a gamut of experience in appliance repair and customer satisfaction. We are happy you were pleased!

Friendly Regards,
Management

senth
senth
1 review Mississauga, ON
10/10

Dacor oven fix

Val was on time and and very knowledgeable. He replaced the burner section and keypad for my decor range. Highly recommended. I have used them for most of my Dacor appliance repairs.

Approximate cost of services:
$400.00
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1 of 1 people found this review helpful.
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Company Response

Thank you for your positive review Senth. We do hope you continue to use us should you need service in the future.

Friendly Regards,
Management

Drew from Milton
Drew from Milton
1 review Milton, ON
1/10

Appliance repair

This is the third time I've dealt with HAR. The first was on a kitchen aid fridge. The service guy was rude. Walked through my house with his shoes and started telling me the warranty was void because I took a cover off to see if there was something obvious. 4 weeks later he came by to "fix" the problem but didn't do it right. I had another guy come in the fix the problem properly.
I just had them come again for another issue on another appliance. The guy was supposed to be here between 11-1pm. When he didn't show I called 3 times with no answer. At 3pm he showed up. No "sorry" or anything. When I asked what happened he said "I tell all my customers its APPROXIMATE time".
This company is brutal.
Apparently it's going to be 2 weeks for the part....

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Tony from Mississauga
Tony from Mississauga
1 review Mississauga, ON
0/10

Washing Machine repair

Stay away from this company. I put a service call in January 2015, my machine was not fixed until the first week of April. It took them 3 visits to my house as the drum was damaged, they left my machine in pieces while I waited for a new drum which we couldn't wash any clothes until it was repaired. They finally replaced the drum, which still had a dent in it, they ruined my hardwood floors and damaged my dryer vent. I had left 5 messages for Merv to call me with no success and now I have been trying to call the owner, Everald and no one has returned my call since. I will never let these guys come into my house again and I will let all my friends and work colleagues know of my experience to ensure they do not use these guys. Their lack of response and workmanship is poor to say the least and do not care about their customers

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Home Appliance Repair Inc

When your appliance breaks down, we know time is of the essence! That’s why at Home Appliance Repair, we only hire licensed technicians who are trained and experienced in all appliance repairs. They are friendly, courteous and honest experts who will fix your appliance to the highest standards using only ...
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