Torwin Windows & Doors Ltd

Everyone involved at Torwin was very friendly and helpful (especially Cassi & Rob). We received a very quick response to our e-mail enquiry, were able to meet with the salesman within two days and then got the doors we ordered very quickly as well. The installation was done well, no mess left behind and the doors look great! We would use Torwin again.

We have had Torwin replace all our windows and doors over the past 10 years or so. We met Jodi at a home show, where he took about an hour to go over what we should be looking for. To say the least we have not regretted the decision to go with Torwin. We could have got cheaper windows but the quality of the windows and doors as well as the workmanship by their installer Fritz is worth the extra.
This past Christmas we had an issue with out patio door. I needed to take the door off to remove a piece of rubber that had wedge between the doors. After sending an email asking for help, less than hour later Fritz was on the phone guiding me through how to remove the door.
I highly recommend Torwin, and plan to call them when we need a new garage door.

I obtained quotes for a new front entry door from three reputable companies. Torwin was the only company willing to provide me a custom made 42 inch door that replaced a very old 34 inch door that had a sidelight. I chose the architectural brown executive panel door with the 3/4 Rosdale glass and it looks fantastic. The installation crew was meticulous, courteous and listened to my concerns. Many thanks to Jody and the Torwin team.

This is our third very positive experience with the entire Torwin team. It is a family owned and operated business and we continue to be very pleased with their service, the quality of their products and their installation team. I would not hesitate to recommend Torwin to family and friends!!

THANK YOU Torwin for our AMAZING new garage door and Fabulous Front Door. We are very very pleased with the end result and your installers were courteous and very professional. We are happy to recommend you! Thanks again for the great work and product recommended. Amanda & Chris

For a third time, we hired Torwin to install windows and doors. As in the past, we were very satisfied with the work performed. The install crew (JP, Johnnie & Aaron) were great. Floor coverings were put in place for all in-door work and every night a total cleanup was performed. We had one question regarding the install and the question was answered promptly and addressed the next day onsite.
We fully recommend Torwin for door and window work.

Kim & Rick, Mississauga.

Excellent creative design and customer service (thanks Cassi). Superior workmanship by the installation team (thanks JP & John). Torwin previously replaced all our windows and a garden door. The quality, service and installation has not changed. Thank you Torwin.

While this is our first review written about Torwin, this is actually the 3rd job that Torwin has done at our house. Torwin's first job at our house was to replace our rear patio door back at the end of 2011. We were so happy with their workmanship, service, and price that we had them come in and replace 2 windows in our bathroom in the summer of 2012.

For this latest job, Torwin came to replace our front door. As always, the whole process from consultation to installation has been great. On the first visit to our house, Jody (one of the owners of Torwin) took measurements of the door and showed us available doors and options. He listened to our requests and outlined what he thought were the best options within our budget. We appreciated his candor and honesty. Once we had made our decision on the type of door and style, we signed the contract and Torwin immediately put in the custom order for our door. As soon as the door was ready Torwin called us promptly to arrange for an installation date. Their installer, George, was punctual, did a great job, and was neat and tidy. The final result was a beautiful new door.

What keeps us coming back to Torwin is their ongoing commitment to service. We had a few minor issues with the previous installations for our windows and patio door, and as soon as we made Torwin aware of the issues, they immediately took charge and dealt with it. This level of aftercare and service is something that unfortunately is not seen often enough these days.

We always recommend Torwin to anyone we know looking to have windows or doors done.

On the recommendation of a friend, I provide Jody's contact info to one of my three brothers over 10 years ago. Since then Torwin has replaced the windows for my other two brothers and several of our family friends. Two months ago I moved into a resale that needed new windows. The only company I even considered calling was Torwin and as usual they did not disappoint. Jody, Evana and Cassi are excellent and very helpful, while Tim and Tony who did the installation are professional and do excellent work. My wife and I are very happy with the job Torwin has done and our family will enjoy our new windows with inter graded shutters for years to come. I have already recommended Torwin to another close friend and will happily continue to do so without any hesitation. The job was priced fairly, installation was started per the agreed upon timeframe and was completed on time. If you need new windows, no need to shop around, save time and call Torwin, you will be happy you did.

My boyfriend and I just recently purchased our first home together. Being new to "home owning" and having decided to upgrade all 6 windows in our house and a patio door (on a budget), we were cautious. We had numerous companies come into our home to give us quotes and we asked alot (alot!) of questions. Torwin (our last quote - although I wish jt was our first!!) answered all my questions before I could even ask. Jody came over to give me a quote and spent quality time discussing options and helping me understand the business. He showed me pictures, told me the difference between different kinds of windows and qualities of windows, etc. I can confidently say that Torwin absolutely exceeded all my expectations. The quality of their work is unbelievable. Their customer service (Cassi and Nick) was amazing. I was always being communicated with. The installation was so smooth (Fritz and Mike). They were personable and left the house cleaner than it was when they came in! Absolutely no damage to any part of my home (as I thought there might be with such a large renovation). The windows and craftsmanship is fabulous. They pay attention to detail and care about your home. The price was the most reasonable of all the quotes (especially for the quality of the product and service). And comes with great, transferable warranty and after-installation services. If you are looking for a committed, dedicated and experienced company (not a "here today, gone tomorrow" company) then I highly recommend anyone to use Torwin for any project - small or large. I couldn't be happier with Torwin for helping make my new house into a warm and comfy home. Thank you to all their staff.