While this is our first review written about Torwin, this is actually the 3rd job that Torwin has done at our house. Torwin's first job at our house was to replace our rear patio door back at the end of 2011. We were so happy with their workmanship, service, and price that we had them come in and replace 2 windows in our bathroom in the summer of 2012.
For this latest job, Torwin came to replace our front door. As always, the whole process from consultation to installation has been great. On the first visit to our house, Jody (one of the owners of Torwin) took measurements of the door and showed us available doors and options. He listened to our requests and outlined what he thought were the best options within our budget. We appreciated his candor and honesty. Once we had made our decision on the type of door and style, we signed the contract and Torwin immediately put in the custom order for our door. As soon as the door was ready Torwin called us promptly to arrange for an installation date. Their installer, George, was punctual, did a great job, and was neat and tidy. The final result was a beautiful new door.
What keeps us coming back to Torwin is their ongoing commitment to service. We had a few minor issues with the previous installations for our windows and patio door, and as soon as we made Torwin aware of the issues, they immediately took charge and dealt with it. This level of aftercare and service is something that unfortunately is not seen often enough these days.
We always recommend Torwin to anyone we know looking to have windows or doors done.
- Approximate cost of services:
- $2,000.00
- Company Response
Thank you for taking the time to review us on Homestars much appreciated. Enjoy your windows and doors and we look forward to working with you again in the future.