Cozy World Inc.

Perhaps the best contractor to have come to my home. Professional, knowledgable, used plain English to explain the problem and the solution. Highly recommend. Came on a Friday evening, in the winter, at short notice - excellent.

Please don't hesitate to call Boris! He's very honest, patient and attentive. On the day of installation, a crew of 3 men lead by "Kam" showed up on time and worked hard for 6-7 hours till the job was done. When all was done, he took the time to review the work and made recommendations about the type of filters to buy. We are very impressed with the company and will not hesitate to use again in the future! Thanks Cozyworld!!!!!

We've all had bad service and remember how it felt. Fortunately that's not the experience we had with Fred and his team at Cozy World. I can truly say that the team at Coay World were EXCELLENT! They are true professionals and their after sale support was equally great. Our furnace was installed three years ago and just last spring we had Fred back for a new AC install. Again their work was excellent. Fred even went so far as to follow up and process our provincial rebate ensuring we received it. These guys are great and I would recommend Cozy World to anyone.

Just before November, the parents' 24 year old furnace failed and ended up being red tagged due to corrosion of the heat exchanger so scheduled appointments with several heating contractors for a new furnace.

I ended up arranging visit from Cozy World due to all the positive reviews on HomeStars. Boris arrived on time and did a better inspection than other companies some who only did a sales presentation. Based on the quality of the visit, pricing and desire for Lennox (manufacturer selected based on predicated future availability of parts plus quality of construction, e.g. fully enclosed burner), we selected Cozy World.

The appointment was originally set for several days wait but Boris was kind enough to move it up in consideration for the weather and my parents' age. Kam and his assistant did a nice job installing the furnace and left the area clean of all debris. Boris took care of the rebate and parents have been happy for past two months and commented on how quiet the two-stage unit has been operating.

Normally I don't go to this effort for a review but felt proper credit was due for the great service received. Thanks.

We were changing our old electric baseboard heaters for an new gas furnace and air conditioner, but the house did not have any ductwork for the new furnace. After doing lots of research I found Cozy world to be the best in cost and rating. We were very happy with the work that Boris undertook for us, having a contractor put the ducts in for us then installing the furnace. The price was reasonable and Boris was very honest and attentive, even filling out the rebate for us and addressing our every concern. I would highly recommend Cozy world as our experience with the company was very good

After close to 24 years, we made the decision to replace both our air conditioner and furnace for more energy efficient models. Once we determined the best product/manufacturer, finding the right company for sales, install and service was certainly a long, time consuming process. Reading many online reviews, you tend to always find a mix of folks that had a great experience and those that didn't with a particular company. With Cozy World, however, all of the reviews appeared extremely positive so after meeting Boris, hearing his ideas for the most appropriate models to install (providing different options from a cost perspective) with no pressure or "salesy" speak, we made the decision to go with his company. And let me tell you , we were not disappointed. All the reviews are very accurate in terms of the professionalism and care the crew took both inside and outside the house and any issues that did occur, were resolved extremely quickly. In our case, the wrong model furnace was delivered on the install day but Boris came in person, addressed the situation by getting the right one and the install proceeded that same day with minimal time disruption. While it has been less than a year, both furnace and AC have worked beautifully but I am confident that should any issues arise in the future, Boris will be there to help resolve them quickly. Thank you Boris and Cozy World for ensuring our overall experience was a positive and non-stressful one!

I would highly recommend Cozy World. I am currently renovating an older home. I comparison shopped before hiring Cozy. After meeting them for the first time, I decided to go with them. They are honest, reliable and do a great job.

We purchased a Lennox SLP98 and Wifi Thermostat from Cozy World.
We obtain quotes from several companies. Fred came to provide the estimate. We chose Cozy World because of no-frills, straight-to-the point, cordial and respectful advice.

The new furnace was installed 10 days later. The old furnace was removed, and the new furnace was installed quickly. Everything was left clean and tidy. The installer was professional and very nice.

Fred followed up after the install to make sure everything is running well, and also took care of the registration and rebates.

We are very pleased with the service from Cozy World and highly recommend them.

- Freddy

I wanted take take this opportunity to express my gratitude and appreciation to Boris and the Cozy World inc. team as their professionalism, workmanship and customer service deserve recognition.

Right before the holidays my furnace was tagged as unsafe and was shut off leaving us without heat. After receiving a quote for a new furnace from Enercare, I
called Cozy World Inc upon the recommendation of a friend. Recognizing that is was right before the
holidays, Cozy world inc arrived same day, inspected
the furnace and provided quotes along with a detailed
explanation of the advantages of each option. The
quotes were very reasonable ($1000 less than the
quote I received Enercare for the same furnace).

Once we agreed to proceed, The installers arrived next
day as to ensure we were not without heat through the
holidays. The Installers were friendly, professional
and the install was quick and smooth. The installers
went out of their way to keep our home tidy and after
the work was completed, ensured everything the site
was left clean and all waste materials removed.

After the install, Cozy World Inc. took care of registering our warranty with Lennox, applying for the applicable rebates on our behalf, and contacting Enbridge to ensure the unsafe tag was removed from our furnace.

I highly recommend Cozy World inc for their quality workmanship, fantastic customer service and reasonable rates.

Thanks Cozy world Inc.!!!!!!!

When we had to replace our furnace we stumbled upon Cozy World Inc. on Home Stars. We called in for a cost estimate and received a quick and polite response. Appointment was scheduled shortly after. Boris arrived at our home, inspected the old furnace, and provided us with a clear and detailed quote. Although we have made up our mind about the furnace that we wanted he took his time to explain the differences between applicable options. After this conversation we were even happier with our final choice.

What we enjoyed the most is how knowledgeable and accommodating Boris was. As it was a first furnace change for us Boris took his time to walk us through the installation process. There was no sense of pressure to make a decision nor did we feel that the visit was a sales call.

The entire installation took ~3 hours, and the crew did a fantastic job. After finishing and cleaning up, they gave a few tips on potential maintenance, good places to get the right air filters, etc. Finally, Boris very promptly helped with application for the Ontario heating incentive (rebate) for our new furnace.

Bottom line: great work, thorough and courteous crew, great overall experience.