Cozy World Inc.

Formerly Majestic Indoor Air & Cozy World
Heating & Air Conditioning
Toronto ON M3H 2V1
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Reviews for Cozy World Inc.

Average customer rating:
10 10 (1428 reviews)

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Tom in Mississauga
Tom in Mississauga
1 review Mississauga, ON
10/10

New Furnace and Air Conditioner

Excellent Price, had 4 quotes-professional install-on time, no damage, very clean, friendly and respectful.
Explained the rebates available and was very knowledgeable when it came to recommending the type of furnace and air conditioner required for our home.

Would highly recommend Cozy World to anyone looking to install a furnace and or air-conditioner.

Explained the rebates available

Approximate cost of services:
$7,000.00
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Company Response

Dear Tom,
It was real pleasure working with you.

Stingray in Markham
Stingray in Markham
1 review Markham, ON
10/10

Repair furnance

My furnace stopped working on Saturday evening, I gave Cozy World a call and provided the error code displayed by the electronic control module. Fred set up an appointment on Sunday morning. He arrived on time and promptly isolated the problem. It was due to a defective blower motor. He proceeded to replace it. I am very impressed with Fred's knowledge and professionalism. I will not hesitate to recommend Cozy World to my friends and family.

Approximate cost of services:
$100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi .

Thank you somuch for taking the time and writing this review ..

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

AC + Furnace Quote and Install

The quote process was simple, convenient (for us) and informative. Fred did a great job answering all our questions. Kam and Neil were the installers. Can't say enough good things about the two of them. Professional, knowledgeable, polite, hard-working and attention to detail. Fred called later that night to see how our install went. Could not have been more pleased with the work done and service provided. The entire Cozy World Team stands apart from any other supplier we have dealt with. Highly recommend them.

Approximate cost of services:
$7,800.00
What could this company do to improve their services?
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Company Response

Thank you somuch for taking the time and writing this review ..

It was a pleasure working with you

Brian in Richmond Hill
Brian in Richmond Hill
1 review Richmond Hill, ON
10/10

New Furnace and AC Installation

When shopping for a new Furnace we sourced several quotes and finally decided on Cozy World. Our Initial meeting with Fred (Farhad) we could tell he was very straight forward and knowledgeable in his field. He gave us all the information about the Lennox products, rebates and warranties and allowed us to make our decision. In the end we ended up replacing both our Furnace and AC. On Installation day, the crew (Sina) did a very clean install ensuring to lay down coverings to prevent damage to the entryway and stairs. Fred even stopped by to check how the installation was going, they even replaced the ducting where the old AC evaporator coil was which made an very neat installation. Fred also handled all the Manufacture Rebates and Warranties and followed up with any concerns after the installation. Thanks to the Cozy World Team.

Approximate cost of services:
$8,000.00
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Company Response

Hi Brian.
I really appreciate you taking the time to write this review ..

Enjoy your new system

Susan in Toronto
Susan in Toronto
1 review Toronto, ON
10/10

New Air Conditioner and Furnace

It was a very hot and humid week in July when our 17 year old air conditioner expired! We received advice and quotes from a few different companies, but none were as transparent as Cozy World.
Fred received my call on a Saturday night and set up the appointment for the next morning. He was very professional and straight forward during his presentation of the Lennox products.
He knew exactly what we needed, and recommended a boot to help with the air flow. He also ensured that we received our rebates. The installer, Kam, was very focused, and worked diligently throughout the twelve hour installation. Overall, I was very pleased with the sales, service and follow up from the Cozy World team. I will recommend them to friends and family!

Approximate cost of services:
$15,000.00
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Company Response

Hi Susan .

Thank you somuch for writing this review ..

I really appreciate your kind words

David
David
11 reviews Toronto, ON
10/10

New Central AC and Furnace

Farhad is a true professional, who is very knowledgable, and helpful. We have a 70-year old home with imperfect duct work that resulted in poor airflow to the second floor. Before he installed our entirely new Lennox system, he worked with a duct specialist who re-engineered the duct work. Farhad could have told me the old duct work was "good enough", but he went the extra mile to get us the best airflow possible. His installation crew (led by Cam) were also first-rate. They worked from 7am until 9pm to ensure the installation was perfect. We couldn't be happier with our new Lennox HVAC system. Thanks to the team at Cozy World!

Approximate cost of services:
$15,000.00
What could this company do to improve their services?
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Company Response

Hi Dave ..

It was a pleasure working with you .. Thank you somuch for a great review ..

Enjoy your new system
Fred (farhad)

Rob in Mississauga
Rob in Mississauga
1 review Richmond Hill, ON
10/10

New Furnace Installation

I purchased a house a year ago and one of the things that needed to be replaced was the existing furnace. The previous furnace was approx. 30 years old and was on its last legs. I decided to have Cozy World install my new Lennox Elite Series furnace because they had installed a new furnace at my parent's job a few years ago and did a great job. Meeting with Cozy World, I soon learned that the job of installing a new furnace would be difficult. I got several quotes for the job and Cozy World was by far the most reasonable. Not the cheapest option but the best for my current basement layout. My basement was finished into an apartment and the location of the furnace didn't allow for enough space to vent near the gas meter outside. Cozy World offered a few solutions to work around the existing layout. On installation day, the guys that came out were extremely knowledgeable and were able to instal the furnace with proper venting while doing zero damage to interior drywall. The guys answered all of my questions and even helped me move my air conditioning unit in the backyard to make room for a new deck. Overall I was extremely happy with the service Cozy World provided and I will be sure to use and recommend them again.

Approximate cost of services:
$4,000.00
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Company Response

Hi Rob .

Thank you somuch for taking the time and writing this review .
I am glad we could do this job well .. As you and I know it was a difficult job ..
Say hello to your parents
Fred.

S
S
2 reviews Vaughan, ON
10/10

New Furnace and Air Conditioner

All the "10s" listed on this site are correct. Our initial meeting with Fred was detailed and professional with no sales pressure. He is easy-going and a pleasure to work with. The installation by Kam and his team was organized, clean and well done! We are definitely impressed and would absolutely recommend them for anyone needing HVAC services.

Approximate cost of services:
$1.00
What could this company do to improve their services?
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Company Response

Hi Sanjay .

Thanks for writing this review I really appreciate you taking the time and write this review
Enjoy your new system

Jacqueline from Toronto
Jacqueline from Toronto
4 reviews Richmond Hill, ON
10/10

New HVAC system

When our 27-year old air conditioner failed this summer, we decided to replace both the air conditioner and our equally aged furnace. After reviewing three quotes, we decided to go with Cozy World for the purchase and installation of a new Lennox system. Not only was the pricing the best, but we quickly developed confidence that we were in good hands. Boris is a very straightforward, personable, and knowledgeable salesperson, clearly explaining what he considered the best options for us with no hyperbole or pressure tactics. He was very prompt in returning phone calls and addressing questions. Of particular note, because of a one week delay in installation of the new system, he immediately sent his technician to do a band-aid fix to our air old conditioner at no cost. Boris also promptly filed rebate claims on our behalf. The friendly installer, Kam, impressed us with his incredible skill set in multiple trades. He arrived just when he said he would and kept the work area clean and tidy. We are very happy with our choice of Cozy World, the pricing, and the installation.

Approximate cost of services:
$9,500.00
What could this company do to improve their services?
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Company Response

Thank you so much for taking the time and writing this review ..

We appreciate it

C. Yoshida in Richmond Hill
C. Yoshida in Richmond Hill
5 reviews Richmond Hill, ON
10/10

replaced air conditioner and furnace

I am very happy with the installation of our furnace and air conditioner. Boris came out to give an estimate and was very thorough about explaining the process and the product (which is more than I can say about the other 2 estimates). He was also very accommodating when arranging the installation date, seeing that we had to install our water heater with a different company at the same time, and he was always giving helpful suggestions to make it easier.
Oleh and his assistant were punctual, professional, and very meticulous with the installation. I liked how they levelled out the stand for the outside unit and paid close attention to all the details. They worked hard and were very tidy when cleaning up.
We have only experienced the air conditioning so far, but I imagine the heating will work just a good.

Approximate cost of services:
$7,100.00
What could this company do to improve their services?
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Company Response

Dear Chris,
Thank you very much for your kind review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cozy World Inc.

We are Toronto HVAC contractor providing installation of air source heat pumps, heat pump for Greener Homes Grant and other heating and air conditioning service GTA. Heating services include furnace installation, maintenance, cleaning, tune up, repair, including emergency repair. Air conditioning services include air conditioner installation, maintenance, cleaning, tune up, repair, including emergency repair. We install ductless air conditioner and tankless water heater. Indoor air quality service includes humidifier installation and air purifier installation. .We service Aurora, Brampton, Concord, Etobicoke, Markham, Mississauga, North York, Richmond Hill, Scarborough, Thornhill, Toronto, Unionville, Vaughan, Woodbridge, Newmarket, Maple

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Air source heat pumps; heat pumps for Greener Homes Grant; High efficiency furnace and central air conditioner
SERVICES
Central air heating and air conditioning of residential HVAC systems
BRANDS
Lennox Premier Dealer
SPECIALITIES
Air source heat pumps; heat pumps for Greener Homes Grant; High efficiency furnace and central air conditioner
WEBSITE
https://www.cozyworld.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Cheque, cash, Visa, Master card, Interac
LICENSES
TSSA contractor license, Gas Fitter 1, Air Conditioning and Refrigeration Mechanic 313A
MEMBERSHIPS
BBB, HRAI, ESA,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Depends on the product.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.