Susan in Toronto

It was a very hot and humid week in July when our 17 year old air conditioner expired! We received advice and quotes from a few different companies, but none were as transparent as Cozy World. Fred received my call on a Saturday night and set up the appointment for the next morning. He was very professional and straight forward during his presentation of the Lennox products. He knew exactly what we needed, and recommended a boot to help with the air flow. He also ensured that we received our rebates. The installer, Kam, was very focused, and worked diligently throughout the twelve hour installation. Overall, I was very pleased with the sales, service and follow up from the Cozy World team. I will recommend them to friends and family!