Cozy World Inc.

We shopped around... We were quoted $6400 by another company before Boris from Cozy World came and quoted $3300 for the EXACT same unit. Boris was professional, and did not try to sell us on anything - in fact, he told us we didn't need a new furnace! We got it done, anyway, as our old furnace was 12 years old and not efficient, and the government rebates were nearing an end.

The team worked around our schedule. They arrived on time and completed the job on schedule. The furnace works very well and we are very happy with it.

My only minor complaint is that they did not clear the boxes in the corner where they drilled the holes for the new ventilation. I had to move them afterwards and clean up a good deal of saw dust and debris both inside and outside the house. I could have called them back to clean it up but it really wasn't a big deal.

Later when my furnace failed to stay on, Boris sent someone out the same day. It turned out to be a faulty thermostat (which was installed by the city through the PeakSaver program, and had nothing to do with Cozy World) but he didn't try to charge me for the service call like I've heard other companies have done in the same situation.

Overall I was very satisfied with my purchase. I would not hesitate to recommend Boris and Cozy World to friends and family.

Just had a new furnace installed just in time before the government rebate was over. The crews worked through lunch and had to drill thru 3 walls (6 holes) which was a bit more work for them but they were dedicated. Must say so far so satisfied! Considering the job well done, decent price and the best warranty of 10 yrs parts+labour, can't ask for anything more and Cozy World is the place for service. We also got "free" duct cleaning from this new powerful furnace. Couldn't believe the amount of dust this new furnace pulled out from the ducts. It's blowing heat out like mad. Starting to feel the savings already in gas and electricity! Let's see how this new furnace will face up to the next winter.

A last minute job before the government rebates expires was made possible by the owner, Boris. His crew worked right through lunch and finished the job in about 6 hours. They came on time and tided up nicely. Furnace is working as designed. Big difference in the "coziness" feel of the house now. Its only been on for one day, so I can't comment on reliability or service calls. I may update this review if something arises.

Other than that, the Homestars rating of 10 is well deserved.

When we needed a new furnace, our neighbour recommended Cozy World whom they had used and were we ever glad they did. Their estimate was thousands of dollars less than the quote we got from "the big boys".
Boris was extremely knowledgeable and explained everything in simple to understand terms. It's obvious that he is passionate about his work and proud of his company's success and deserved good reputation. The installers were prompt, professional, organized and tidy. We are very pleased with our experience and would not hesitate to recommend the firm to others.

We had a furnace replacement done by Cozy World. A good priced quote, detailed explanation of the work to be performed and the various options available, and a very quick installation.

I would be hard pressed to say anything different from the other reviews. Boris and company were professional, courteous, and helpful. Cozy World's estimate was as good or better than any we received, and came with excellent advice that saved us even more. (We heard about Cozy World from my brother-in-law, who had an A/C installed in a new house last summer).

On installation day the crew arrived bang on time and began what must have been a challenging install, given the location and space constraints. However they completed the job in a timely manner, very neatly and professionally, even managing to route the intake/exhaust through a difficult space in order to make it 'disappear' (the original plan had it running where it would be visible in our garage) . They left us with thorough instructions, documentation, and the followup was immediate to make sure we registered our equipment for warranties and rebates. They were very conscientious with the cleanup afterwards, and took care to cover our floor before starting work.

Most name-brand HVAC equipment is of comparable quality these days, often using the same components across brands. However, research will tell you that the quality of the installation is a major differentiator in the experience you will have over the life of the unit. Cozy World's work is top-knotch in this regard. Highly recommended.

Boris was honest and competitive. He told us what others wouldn't. His price was fair and his installers did a fantastic job. The house was left in good shape and they cleaned up after themselves. I would highly recommend Cozy World to anyone looking for a furnace and AC.

Thank you Boris.

First I appreciate that Boris, owner of Cozy World, gave me an honest, good price quote right from the start. I found out later that other companies would have given me a better deal if I came back and told them about other quotes received. Boris' quote was the best, anyway. Second, the installation was done professionally and efficiently on the day promised. The 2 workers used cloths on the floors and stairs to keep everything clean. Everything is working perfectly and we are enjoying all the benefits of high efficiency products, 10 year warranties, and current energy rebates. Thank you Boris and installers, Fred and Jamar.

I moved after the Cozy World crew installed a furnace for me, and they had done a great job. They were the only option I would consider when I decided the new house furnace wasn't doing the job it should. In this case the AC was OK and stayed, but duct work needed expansion to remove air flow restrictions that were affecting the operation.
Everything was done on time, professional job, and great price. I highly recommend them. They even have their prices on the web site - no surprises.

It was an absolute relief to have someone as honest and knowledgeable as Boris come by to assess the situation in our newly purchased 100+ year old home. The furnace, air conditioning unit, and hot water tank were on the verge of quitting. Boris came in and did a thorough assessment and gave us a list of options with full disclosure on price, warranty, and useful information on environmentally responsible and affordable choices. Kam did an efficient job of installation and everything looked clean & tidy when all was said and done, and Boris called back that same evening to answer a few questions regarding our new stuff. They even completed a portion of our rebates for us! Overall this was an excellent experience.