Cozy World Inc.

I had Cozy World replace the air conditioner and the furnace back in June 2008. The installation was prompt and neat.
One year later a leak developed in the coil. Instead of trying to patch it up, they actually replaced it with a new coil which has worked perfectly since then.
I have recommended them to my neighbour who also needed his furnace replaced.

Three years ago I decided to change my A/C and furnace, got a quote from 5-6 different companies and finally someone recomended me Boris from Cozy World. Boris came, explained to me all the details of high efficiency cooling and heating units and I decided to go with him. I was very saticfied with the service, the proffecional skills and the overall outcome. I highly recomend Cozy World, thanks to Boris you will be very saticfied! Arsen

This is the second furnace Boris and Cam installed in 3 years
As usual all the process was clean and neat. No surprises. They arrived at time, they left everything cleaned
Highly recommended

I was totally pleased with my experience working with Boris, owner of Cozy world. I am completely happy with my new HE furnace, as well as my new tank less water heater, and HE heating/cooling wall unit. Everything ended up being exactly as described at our initial meeting. Extremely quick and quality service., no "unexpected" price changes, etc. Boris was very personable and professional. Definitely would recommend Cozy World as your contractor!

We just had Cozy World install a new forced air gas furnace (Goodman GMVC95), new air conditioning coil, and associated minor metal work. Boris came to do the estimate, and provided some great information during the estimate, recommending improvements to the overall system while rejecting enhancements recommended by other contractors which I felt a little suspect about.

An appointment was booked 3 days later. Installers arrived on time and were neat and professional. They worked steadily and had a new furnace and all work completed in the estimated time frame.

The new furnace is amazingly quiet and we are happy. The cost? Between $700 - $1000 less than the "Big Boys"...while including a better warranty, a brand new better sized a/c coil (not just moving the old one), and duct work to improve the cold air return performance.

Definitely recommended.

I had a 13+ year old furnace that was giving me troubles and I decided I'd rather have a new one I don't have to worry about. I also wanted central AC installed so it made sense to do both at once. Boris came to the house the same day I called him and gave me a quote on the spot, explained what it includes, and explained the warranty (10 years parts and labour on both units!). I called him the next day and said "go" and they were at my house early the next week to do the install. It took an entire day, the guys were very clean and didn't leave me with any mess at all to clean up. Everything works great and the furnace is way quieter than my old one.

Keep in mind I have a small house (downtown TO) so the price of my units reflect that, ($5000+HST) with a bigger house you need a larger furnace and AC unit so the pricing would be higher.

My elderly relative has been using an oil furnace for 20+ years. I finally convinced him to switch to gas. We met with Boris, the owner in November 2010. He came, took measurements, explained all the options and gave us a quote. Seeing that my uncle was an older gentleman and worried that he may be tight on money, he did not push him to replace the air condition at the same time, in fact he tried to give him reasons why he didn't have to (the air conditioner was 20+ years old but still working). We decided to do both. Boris gave us everything in writing, said we did not have to leave a deposit! He told us to get back to him once the gas was installed by embridge (there were no gas lines to the house). Embridge finally installed the gas lines February 2011. I called Boris to let him know the meter was installed. He arranged to come the very next day as he had an opening in the schedule. The crew of 5 arrived on time. I was not there to supervise at first but by the time I arrived everything was running smoothly. They put drop sheets down everywhere (even though the floors are old and worn). The job was completed exactly when promised, they finished by 6pm. They cleaned up everything and left nothing behind. Boris called later that night to check that Enbridge gas had come to turn on the gas and complete the inspection. About a week later he called and advised he was having an independent electrician come over to the house to check the electrical and give it an inspection so there would be no doubts. He filed the rebate for my uncle immediately and even helped arrange an energy audit that week to make sure he got his rebate as quickly as possible. I can't say enough good things about the whole process. From the quote to the finished product and the professional crew, there were no problems along the way. The job site was very clean. I was impressed.

In fact, I wish I had found him through homestars about a year earlier. That winter the furnace at my house had failed and I went with one of the big name companies from a flyer in the newspaper. The price was good but when it came to the job, there were all sorts of problems, delays and surprise surprise: Extra unforseen costs. They had quoted the job over the phone, said there could be no unforseen hidden problems but then the installer said he had to charge extra for moving duct work. The furnace is a Yorx brand, on of the top of the line models, but runs at least twice as loud as the Goodman Boris installed. I learned my lesson and will be more careful with my own installation next time. In fact if Boris is around, I will definately be a repeat customer.

We had a minor problem with our furnace last week. However, the problem was fixed promptly with an email to Boris. Cozy World isn't like the other companies that you'll have a hard time getting them to your door after they have made their sales. Excellent service!

After seeking quotes from a few companies, we decided to go with Cozy World because of Boris. He was professional, upfront and extremely knowledgeable. We were very impressed with Boris' depth of expertise and decided he would be the person we wanted to work with should anything go wrong. A week later, I (mistakenly) thought there was a furnace leak, and Boris promptly sent a technician out to deal with it. I highly recommend Cozy World to anyone considering a furnace replacement.