Jeff B

We bought a 3brm 2bthrm condo and had is gutted and renovated by Crown Construction. I found that Crown Construction was most receptive and always got back to us. We were living out of town so communication was most important. We never had one issue with prompt responses. The person we dealt with (Hamid) was the most honorable contractor we have ever dealt with...and we have owned 8 places before this condo. I highly recommend CRWON CONSTRUCTION (The pictures attached are of the original kitchen when we bought the place....the gutting of the kitchen and the final beautiful final product.)

Matthew C. came to our home and immediately made us feel comfortable with him being here and what he was going to do. He explained problems in kitchen sinks and made recommendations for general up keep of the drains. A very nice person, who explained everything to us. Roto-Rooter is lucky to have a young man like him....great representation. THANK YOU Matthew!

I did a review for MAN WITH A WRENCH 7 months ago. After writing this glowing review, we noticed water dripping in our fridge...it got into the deli drawer and below it....eventually freezing the drawer to the bottom of the fridge....and the ice machine stopped working again, even though we purchased a new ice machine. I have tried calling them over and over again, and NOBODY EVER calls back, nor do they seem to care. I have been waiting for them to call and fix our fridge, but to no avail...so I am taking back my wonderful review and compliments for this company. It is odd that a company who I THOUGHT were reputable, are simply not....how unfortunate. HERE IS THE ORIGINAL GLOWING REVIEW...Our Samsung refrigerator stopped producing ice...it made ice, but it could not push out into bin. Things started freezing in the fridge and water was collecting under the deli compartment. We got in touch with MAN WITH A WRENCH. They sent over a very nice man JOSH, who was so great to work with. He explained any issues that he saw and recommended solutions. I was thrilled that he tried to fix something first before trying to install a new part. Unfortunately, new parts were needed, but I was given a quote and a date and all things came together, as stated. I am thrilled to have met JOSH, he knows what he is doing and is very informative. If I ever need another appliance repaired, I know who I will be calling. Thank you JOSH!

Great service all the way around. From the initial call to set up appointment, I find Enercare great to deal with. The people on the phone are easy to deal with and knowledgeable. Once the appointment is set up, a confirmation is sent and the technician always arrives as per agreed date and time. All the technicians i have dealt with have been friendly, helpful and knowledgeable. They offer suggestions to get the best service out of my products and really respect my home, i.e. cleaning up after themselves.

I was most impressed with the notice I got from Direct Energy advising me that I needed to book my maintenance appointment. As soon as I requested the service, I was given a time slot and date and your guy was there on time. He called to ensure I was ready for him and throughout the experience, he was very friendly and most knowledgeable. He explained things to me about the system and think I should check every year, Nobody has ever told me these things so now I have some idea of making sure I look after our investment. I wish I could remember the technicians name as he was just great and should be commended for his customer service... I was truly impressed. Thanks!

Great work and great workers is the best way to describe this company. We needed a bunch to trees trimmed of large limbs and branches. The company came to quote when they said they would and gave us a good price. They came to our house when they said they would and the crew came with everything they needed to get the job done. The crew worked from the moment they got to our house and did not stop until the job was complete. They cleaned up all the mess made by the cut branches and limbs...you wouldn't even know they were here when they finished except we feel much safer with the dead limbs cut. The trees still look good and the additional sunlight is much appreciated. This is one of those companies that I will call again if needed...they know their stuff and they are very considerate to our needs. Thank you so much Aaron, you should be proud of your company and those working with you.

These young brothers came into our home and gave us a very good price for their services and did the job on time and on budget. We were thrilled witht he results. We have now hired them again for other renovation projects. They were young, good looking, considerate men with great work ethics.

It is amazing in today's day and age to find a company who is not only honest but does what they say they will do. We live in a very old house and had our windows replaced with Modular Windows. The windows themselves are fantastic...I really like the sturdiness of them and the safety latch...the installers were allso great people who worked hard to complete the job on time and ensured everything was kept clean. Thank you Modular Windows.

I knwo there are a lot of you who do not think much of Direct Energy, but I believe that it is the office staff that are the ones not very good. We replaced our existing water heater with a new tankless one last week. We had an appointment with two fine men...Jay and Phil, who spoke plain English and gave advise that we needed to understand. Once we confirmed the job with the office, we were thrilled that Jay and Phil came back out to do the actual work. Once again, they were courteous and worked very hard to do what was needed. It was a very cramped space that they were dealing with and had to run new lines, etc. I did not see them stop once during their time here and all that time, were smiling and friendly. Once they finished th job, once agian took the time to explain everything to us. I am just thrilled with these two guys and they should be a role model for other Direct Energy workers. Thanks so much Jay and Phil. Now, saying that, I think the office staff...or "customer care" people should learn some manners and be patient with home owners like us, who may not understand all this technical stuff. In my being transferred from one place to another, I found that each of the people I spoke to did not show any patience or consideration to our situation. One customer service woman actually said to me that she would not help me because I was not a Direct Energy customer...meanwhile I have maintenance contracts with them, had the tank installed, had work order numbers, etc. She just seemed to want to get off the phone to let her nails dry or something. Once she passed me to yet aonther person, I did get the answers to my needs. Direct Energy need to spend some time with their customer service people and teach them something about customer service. This is their job and they should be considerate to people who do not have hot water, or a working stove, etc. Maybe cut their own service and see how they like being treated as if inconveniencing them. Once agian the actual workers, gave me the satisfaction I was looking for and why I reviewed them at a 10.

We recently moved into a new house and the previous owners left quite a bit of junk....rocks, wood, old stuff. We had to get all this stuff removed from the property within a couple of days as the previous owners were going to pay for it. We called 1-800-rid-of-it and spoke to a very nice person who understood our dilema and made arrangements for a truck to come within an hour or two. The two gentlemen that showed up were nice looking and well dressed...especially considering that they pick up junk. Rick and James made qucik work of getting rid of all the requested removal and even went the extra step by sweeping up some of the areas that they removed the junk. We were absolutely thrilled with the amount of customer service we received. We later phoned back to the dispatch guy in order to thank him for making such quick arrangments and said that the two guys that came to the house were very good. We found out the the owner was one of the guys that helped remove the junk. We couldn't believe that an owner of a company woudl step out from his desk and do this physical work to help out our needs. We will alsways remember that and will of course use this company again in the near future. We recommend this company and thank them for their fine courtious service.

Anytime our household requires work to be done, we come to HOMESTARS to find out what other people say about various companies. We needed our house painted inside and outside, top to bottom. We found THE MOORE BROTHERS and read the reviews and had Kevin Moore come out to give us a quote. We were very impressed with Kevin and his care for our needs, as well as his vast knowledge. He stated things that needed to be looked after that we never thought of. We hired them and set a date for the week's worth of painting that needed to be done. As promised, Kevin and team of four people showed up exactly when they said they would and got to work. They were all very considerate and easy going during the entire time they were with us. Throughout the week, they showed up in the mornings and dilegently worked throughout the day...always cleaning up after themselves. Each night our family could still exist even though we were in the middle of painting. The company took the time to wrap our furniture and had care for our home. I cannot tell you how thrilled we were with the team that worked so hard on our home. The painting job that was done was done expertly and our home looks fantastic. We are hoping to sell our house in the near future and when we buy our new home, we will once again call on Kevin and his team to look after our future painting jobs. It is nice to know that there are still good honest people in this world as well as good honest companies like THE MOORE BROTHERS.