Man With A Wrench

I did a review for MAN WITH A WRENCH 7 months ago. After writing this glowing review, we noticed water dripping in our fridge...it got into the deli drawer and below it....eventually freezing the drawer to the bottom of the fridge....and the ice machine stopped working again, even though we purchased a new ice machine. I have tried calling them over and over again, and NOBODY EVER calls back, nor do they seem to care. I have been waiting for them to call and fix our fridge, but to no avail...so I am taking back my wonderful review and compliments for this company. It is odd that a company who I THOUGHT were reputable, are simply not....how unfortunate.
HERE IS THE ORIGINAL GLOWING REVIEW...Our Samsung refrigerator stopped producing ice...it made ice, but it could not push out into bin. Things started freezing in the fridge and water was collecting under the deli compartment. We got in touch with MAN WITH A WRENCH. They sent over a very nice man JOSH, who was so great to work with. He explained any issues that he saw and recommended solutions. I was thrilled that he tried to fix something first before trying to install a new part. Unfortunately, new parts were needed, but I was given a quote and a date and all things came together, as stated. I am thrilled to have met JOSH, he knows what he is doing and is very informative. If I ever need another appliance repaired, I know who I will be calling. Thank you JOSH!