I moved on November 5, 2009 from a condo in downtown Toronto to a house in Mississauga. The move went great and it went pretty quick. I didn't have too much to move, but the stuff i did have to move was large and heavy (e.g. queen size bed, dresser, etc.) They were careful to not damage anything and they were pretty efficient. The bed was disassembled and reassembled properly. Also, they took their shoes off at the door to the house when they were bringing the furniture inside (i didn't even ask them to do that). Most importantly, they were on time. Even better, they were actually an hour early and started as early as possible (they were booked for 1pm, but could only start when the service elevator became available - we got it at 12:30pm). I decided to use Arby Cartage based on the reviews here at homestars and wasn't disappointed.