A Team Appliance Repair

I paid for freezer parts but the company won't give me an ETA. I've been waiting 4 months. My leaking freezer is wrecking the wood floor, but they refuse to schedule another appointmen to help me stop the leaking while I wait for parts.

Very disappojnted by the sceduling of the appoint, and what I receive as service from my money. They are disclosing the 80$ visit fee to come, diagnose and propose the labours/material to fix your proble,
The guy just shown, spent 10 minutes on the diagnostic and announce 280$ in labour to fix the mother board.
15 minutes later he declared that this didn't work by resetting the mother board so the part will cost me an additional 580$ in parts.
Do not trust this company - the 280$ is a flat service fee that the company is asking the repair guy to charge.

Head this warning! This was a terrible experience. They don't call back when they say they will- you will have to chase them. We had a leak in our washing machine. The technician told us it was the drum and ordered a new part- he ordered the wrong part and it didn't work. Weeks went by and we heard nothing. We called, followed up etc. We were told that they don't follow up with customers because they have too many customers. When I said that we want our money back I got transferred to accounting services who said that they would call within 24 hours. Surprise- no one has called, there are no supervisors to talk to (shocking) and I suspect our money is now gone. Absolutely deplorable. Jazzy is the person I spoke to and apparently is the only person that works there. She is very rude.

This company sent their technician and claimed that he checked everything wanted money and he claimed it needed a compressor. This was not true as the fridge was still cooling on the upper part the freezer part was not good. We qualified from LG for a free compressor replacement if needed they did not check anything be careful with these people they will take you for a ride.

Totally got taken by these people trying to go after them they came in and said I had to replace my subzero motherboard and said it was $3000 find out from reputable dealer. The parts only $750 and the part didnt even need to be replaced run for the hills. The part put in isnt even current part for this year obviously bought the part off eBay I doubt they even changed it. All I needed was the control panel replace for $295.!!!

do not use this company - they don't fix anything then come back to over charge

Calling, "The A Team Appliance Repair", was a HUGE MISTAKE! The original service call was to replace a water circulating pump in a builtin dishwasher, which was done. During this process, the door was damaged and the buttons recessed about a half an inch into the door as well as the plastic trim around the door being cracked and the front panel left loose. These damages did not exist prior to, but occurred as a result of the service techs handling of the appliance during the service call. The company refused to accept responsibility for these damages but instead said the additional repairs would cost another $600.00+ to complete. I found it odd that the service tech not only could quote a price off the top of his head but also had a part which was discontinued by the manufacturer and no longer available. Also, the water inflow line was never reconnected I had to contact a plumber to complete this repair for an additional cost of $250.00. Not a company you want to call for Appliance service.

Called this company for a dryer repair, the came the same day. What started off as an $80 service call, ended up being $855 to be left with a broken dryer. He first diagnosed the issue which cost $290 and the replacement of parts was another $455 which he magically had in his car (Honda Civic). They are dishonest people and are not licensed. He then told me not to start the dryer due to the sealant setting and left. When I went to start the dryer which still wasnt working, I furiously called customer service which was a complete waste of time. The give you nothing but ridiculous excuses, place you on hold while youre speaking and hand up on you! Its been a daily nightmare for 3 weeks now. We later had a
licensed technician repair our dryer and show us the parts that were replaced in their original condition. This has been the worst experience of my life! Save your money and go somewhere else. If anyone is in tin joining forces to commence a class action lawsuit against this company email me sandra_1014@icloud.com

Like others who posted reviews I was very unhappy with this company. They came on time but I am sure that they inflated the price of parts. MY wife dealt with them and she accepted what she was told by the tec. Much to her surprise the total bill came to over $900 for a 30 year old clothes dryer. The parts charges were for a belt ($195) and a heating element ($345). These parts he just happened to have in his truck,,,,lucky us.

I am sorry I did not check HomeStars before calling this company but it was a rough day and my google search for an appliance repair company turned up this company at first hit so I called,,,,,my bad. Stay away from this company, real bad.

This company one technician come to my door without any checking for my freeze they told me your main board your cooling system issue actually I call another technician he check nothing any thing problem only compressor fill up Gass only one problem this guy do not know how you know I ask him my freeze is not cold they say uiur circuit issue and they charge me labour for more than 327.70$ doing nothing I told him even I never making thin money within half hour they all are not proper find it and wrong issue told me and they charge me 327.70$ labour.
I never recommend to this type of technician to any budy pl careful to book appointment about this company I trust this company so I pay money whever they told me
Guys be careful about this type of company as well trchnician