CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM

They did an amazing job and were fast too, got the job done in the same day. They even swept up and made sure there was no dirt on the floors!

This is one of the best companies we worked with. Very professional, quality of the windows outstanding and the installers were absolutely fantastic! The attention to detail was amazing, they took their time to do a thorough job. We are very happy customers!

It was a pleasure dealing with Kristian and Consumer Direct windows. Very professional, amazing quality, and excellent installation. Everything was on time and as promised. We are very happy with the result. We obtained three quotes but ended up going with these guys and glad we did. I would recommend to anyone Consumder Direct Windows and you will also be glad you did. Thanks guys, keep up the good work.

I've had the pleasure dealing with Consumer Direct Windows and Doors to replace the aging doors and windows in my house. The house is approximately 1800 sqft; 18 years old at the time and all original builder materials. Needless to say, they were long overdue for a replacement.

I got in touch with a few Window and Door places, but ultimately ended up dealing with Consumer Direct. The sales representative, Dave, gave us an amazing price and assured me and my wife the qualify workmanship. He answered all the questions and concerns we've had, and was a pleasure to deal with.

After signing up, we were informed of few delays in getting the windows installed, but Dave was transparent about their supplier situation and assured us that we were a priority to them. He kept us in the loop almost every week and we appreciated that excellent communication.

Once the doors and windows were installed, my wife and I knew right away that we had made the right choice. The workers kept the house clean and was very respectful as to not damage anything. Everything was installed within a day, and we haven't had to contact them for any follow repairs.

There are no longer any drafts coming in during winter time, and I've seen a significant drop in my heating and AC bills. Highly recommended!!

We established a strong connection with Consumer Direct Windows from our initial meeting with the owner to the conclusion of our transaction. He was exceptionally friendly and meticulous, readily addressing any questions we had.

We reached out to Consumer Direct Windows and Door for the replacement of our Windows and Doors. "Greener Homes Grant" was going to expire so we ordered windows and doors to take advantage of rebate.

The company had a promotion on going at the time and said white inside and free upgrades to black on the outside. It was missed that all 5 or 6 windows came white inside and outside resulting in the windows had to be repurchased and reinstalled. Our installer (3rd party) for the collected the windows and noticed the windows were the wrong colour however didn't say anything. I didn't notice until the end of the installation, clean up from the installation was also a big undertaking as the windows were replaced on the same floor but on two opposite sides of the house, dust blew all over. After calling Consumer's, they apologized and agreed there was an error and did not put an issue out to replace and install. Thankfully there was no additional cost.

However this was an additional mess that we had to clean up. The basement windows that we were recommended to replace however (4 windows) they were not energy efficient and did not qualify for the rebate.

Customer Service from Sales Associate & Consumers was great, through out the process however I wish they would have been able to identify that the windows were wrong at the factory approx. 20 windows that were white/black and 6 were white and white.

Thanks

Jerry was awesome to work with - very down to earth and knew what I was looking to have done. He was able to take all measurements and provide a quote the same day - he didnt waste any time. I didnt bother obtaining multiple quotes as his prices were very fair and he expedited my request to have it installed fairly quickly.

His team came and installed all windows and cleaned up very well. I was surprised how clean the units were as they took away all existing windows and debris. Definitely recommend and I will be using this company for all my future window needs.

We are very happy with our new doors. The team was great. Excellent communication, very friendly and knowledgeable. Would definitely recommend and use again in the future!

We greatly needed to replace all of the windows on our main and upper floors and received a few quotes. In addition to the windows, we also had wood surrounding some of our windows which was starting to rot, and those needed to be replaced or covered.
We decided to go with Consumer Direct due to the quality of the 3 paned windows and the fact that they were willing to take care of the cladding on the wood outside. Other providers that quoted us did not offer this service. We were also interested in applying for the rebate offered by the government and appreciated that Consumer Direct facilitated that process including the appointment set for the pre-inspection with EnerGuy after that it was smooth sailing and we had our rebate within the year. I understand the process in applying with the government can be time-consuming and difficult so tremendously appreciated this extra service.
I would highly recommend this company and will be using them again for replacing our front door.

The Windows were installed on a timely manner, my only beef is that i was told that it would take 3 to 4 months for me to receive my rebate from the Govt. but as of yet i have not seen any rebate from them, especially when i gave all my info to Energuy that was required