CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM

Windows & Doors Installation & Service
ON M5A 1A1
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Windows & Doors Installation & Service
CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM
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97%

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Reviews for CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM

Average customer rating:
9.8 10 (419 reviews)

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Private User
Private User
Private User reviews Courtice, ON
10/10

window replacement

My project involved replacing 8 windows and patio doors. The job assessor and the person who measured were most informative along every step of the way, answered all my questions and gave great advice, kept me upright date on every step in the process.
Would definitely recommend discussing and planning your project with these guys before making a final decision

Approximate cost of services:
$16,500.00
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Company Response

We're grateful for your positive feedback on our window and patio door replacement services! It's fantastic to hear that our team provided informative and helpful assistance throughout the entire process. Thank you for recommending us for project discussions and planning – we're here to help with any future decisions you may have.

Cedric
Cedric
0 reviews North York, ON
10/10

Windows and doors replacement

Great experience all around. David provided so much knowledge and expertise during the consultation, it made us super comfortable and excited to make such a large investment; Diane, on the admin side, helped answer the million questions that I had; and the install crew were very friendly and professional. We are thrilled with the new windows and doors. Would absolutely recommend their services.

Approximate cost of services:
$20,000.00
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Company Response

Thank you, Cedric, for your fantastic review! We're delighted to hear about your great experience with Consumer Direct Windows and Doors. It's wonderful that David's expertise and Diane's assistance added to your comfort and excitement in making such a significant investment. We appreciate your recommendation and are thrilled that you're happy with your new windows and doors. If you ever need assistance again, we're here for you!

Ankit in Toronto
Ankit in Toronto
1 review Oshawa, ON
7/10

Good price but poor customer service

From getting the quote to booking the date for measurements were all good. My issue started when the guy that was scheduled to come get the window measurements when he showed up so late for his appointment and wasn't apologetic at all. The way he worked inside my house taking measurements, you can tell he only cares about finishing his job and doesn't care if he breaks something while working.
Secondly, the people who were supposed to come in and install the windows showed up 5hrs late and they have so much attitude by the way they talk or do things around the house, I decided I would call the company and complain about their behavior with the clients. Overall, good value for the work done but customer service and time punctuality can be improved.

Approximate cost of services:
$7,500.00
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Company Response

Hi Ankit. Thank you for your feedback. We were indeed late for the window measurement and apologize for it. Our office did call to let you know we were running late and we were happy to reschedule on a Saturday for you. It is great to hear you are pleased with our windows and the installation. We will continue to work on our punctuality.

Private User
Private User
Private User reviews Pickering, ON
10/10

Purchase and installation of Patio doors

We are more than happy with the purchase of patio doors. Installation was very professionally done in a clean and timely manner. Would highly recommend this company.

Approximate cost of services:
$4,500.00
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Company Response

Thank you very much for your review. We hope you enjoy your patio doors. We appreciate the recommendation.

Janice
Janice
0 reviews Whitby, ON
10/10

Windows and Patio doors

Great service from consumer Windows! From selecting windows to the installment, everyone was respectful and worked diligently. We are very happy with Consumer Durect Windows. It has made a huge difference in our home, in terms of noise and temperature control. Thank you!

Approximate cost of services:
$20,000.00
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Company Response

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Consumer Direct , from the selection process to installation. It's fantastic that our service has made a significant difference in your home's comfort. We appreciate your feedback and are here for any future window or door needs. Thank you!

Denver8
Denver8
0 reviews Whitby, ON
10/10

Nice basement windows.

My rep took my measurements from me over the phone to get started and then came by the next day to confirm all measurements. Installation was actually a month early, April 2023. Was done quickly and no mess was left. I did have a small concern but they came right out to address it. Great customer service.

Approximate cost of services:
$1,000.00
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Company Response

Thank you for sharing your positive experience! We're delighted that our representative ensured accurate measurements and that the installation exceeded your expectations. It's wonderful to hear about the prompt addressing of concerns and the overall great customer service you received. If you ever need assistance in the future, we're here for you. Thank you for choosing us!

Zoe in Oshawa
Zoe in Oshawa
1 review Oshawa, ON
10/10

Two terrific window installation jobs

Consumer Direct Windows has all the right answers & products. They had the window types & sizes to meet all our needs and all their windows also qualified for the Energy Grant Program. They delivered ahead of schedule & all work both inside & out was completed in one day. I can highly recommend them for all your door & window needs.

Approximate cost of services:
$18,000.00
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Company Response

Thank you, Zoe! We're thrilled to have met your needs and appreciate your recommendation. If you ever need more assistance, we're here for you!

CH
CH
0 reviews Whitby, ON
10/10

Windows and Doors Installed

We had front entrance doors as well as patio doors and windows provided and installed by Consumer Direct. Our sales person was very pleasant and listened to our needs and concerns to 0rovide us with exactly what we needed. We are also very happy with the father and son install team. All in all it was a good experience.

Approximate cost of services:
$17,000.00
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Company Response

Thank you for your positive feedback! We're delighted to hear that you had a good experience with our team at Consumer Direct.

Tina in Oshawa
Tina in Oshawa
1 review Oshawa, ON
10/10

Doors and Windows replacement

Fantastic experience - two doors and two windows replaced in January! Very happy with the quotation process, great price and service and the installers topped it all off. Would recommend this company without hesitation.

Approximate cost of services:
$9,000.00
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Company Response

Thank you, Tina! Delighted to hear about your fantastic experience. We appreciate your recommendation!

Private User
Private User
Private User reviews Terra Cotta, ON
10/10

Door Replacement (qty 4)

4 exterior doors including 2 street facing doors were replaced. It was an excellent experience from start to finish. The people, the product and the installation surpassed our expectations.

Approximate cost of services:
$18,000.00
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Company Response

Thank yob very much for your review. We are glad that you are happy with your doors and that we exceeded your expectations. If there is anything you need please contact us.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM

Your Local Experts! Visit Your Local Showroom!

DURHAM
The regions Leading Window & Door provider.
https://consumerdirectwindowsanddoors.ca/
905-433-3773
1-833-906-DOOR
1751 Wentworth St. #17 Whitby, ON

VAUGHAN
https://consumerdirectwindowsgta.ca/
905-660-0305
1-833-906-DOOR
40 Bradwick Dr, Concord, ON L4K 1K9

GOLDEN HORSESHOE
https://localwindows.ca/
905-660-0305
1-833-906-DOOR
1266 South Service Rd. Unit B1-5, Stoney Creek ON L8E 5R9

GTA WEST
https://west.consumerdirectwindowsgta.ca/
905-660-0305
1-833-906-DOOR
4 Paget Road, Units 7&8, Brampton, ON L6T 5G3

TRI-CITIES
http://www.directwindowstricity.ca/
1-833-906-DOOR
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CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows Exterior Doors Shutters
SERVICES
Local showroom Windows Exterior Doors Shutters
SPECIALITIES
Windows, Exterior Doors
WEBSITE
https://consumerdirectwindowsanddoors.ca/
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
35
PAYMENT METHOD
Cheque, Credit Card, Etransfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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