Aire One Central

Heating & Air Conditioning
Toronto ON M6H 2A4
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39%

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Reviews by rating (past 12 months)

Reviews for Aire One Central

Average customer rating:
2.8 10 (4 reviews)

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Rick in Toronto
Rick in Toronto
3 reviews North York, ON
10/10

New ac

New A/C installation. Used these guys 10 years ago. Had new a/c installed yesterday. Professional, next day service. On time and quick. Quality product and reasonable prices. Friendly staff

Approximate cost of services:
$3,300.00
1 of 1 people found this review helpful.
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Max in GTA
Max in GTA
3 reviews Toronto, ON
1/10

Quick to do initial business, and forget any warranty or customer service

Came across this company as they are in my neighbourhood. Replaced old furnace with a new one, installed air conditioning, and replaced old tank with state of the art tankless heater.

They were excellent to drum up new business, did the work quickly, and worked very hard to finish in the 2 days they initially quoted. Came back after a few days to finish some minor pieces.

After 8 months, one of the appliances broke and requires warranty work. I even know what part needs replacement after talking to the manufacturer. Have been trying to get a hold of Aire One for 4 weeks. They don't call back (I visited the location and talked to a guy there who promised someone will call back), don't keep the appointment they promised, and calls to the main guy who runs the shop (Fred) go unanswered.

I need to pay another company to do this replacement, which should be covered by the warranty.

Because of such poor customer service, I do not recommend them to anyone, if you do get a deal on the initial installation. Go to someone with a solid reputation instead.

Approximate cost of services:
$12,000.00
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Brian Lynch from Old Toronto
Brian Lynch from Old Toronto
2 reviews Toronto, ON
0/10

Furnace and air conditioner installation

They didn't do and/or didn't properly document doing a required pressure test on the furnace and have no proof they did. Now my furnace has been effectively "red tagged" and can't be serviced by anyone until a test is done at a cost of $150 or more. They initially said they would do the test at no cost and then inexplicably changed their mind. They then said they would do test for $250 IF I bought their annual maintenance plan. Deal with people who do the right thing and stay away from these guys.

Approximate cost of services:
$8,900.00
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Chaya in Sarnia
Chaya in Sarnia
1 review Sarnia, ON

First Review

0/10

furnace

Sloppy work. they refused to send any one out to repair. They were deceitful. Placed on hold and then never picked up. Tried repeatedly with no response Sent pictures. Acknowledged receipt of pictures but continued to do nothing. I paid in full. Apparently no leverage. I always was pleasant in my dealings with this company. I found the customer service to be non existent . I have never posted before but I felt very strongly that this company is not worth dealing with.

Approximate cost of services:
$4,800.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aire One Central

Aire One has been providing great service since 1991 with 9 locations throughout the GTA to serve our customers. Aire One provides a 24/ 7 emergency call centre to better serve our 250, 000+ customers. Aire One is experienced in completing both large and small commercial and residential projects.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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