Came home from camping with my family with tons of dirty cloths just to discover that my washer broke down. Scheduling a service call with iCare took only a few minutes (it took me waaaay longer time on the phone with LG Suport that at the end gave me iCare's number).
When the technician, Yan, came in, within a few minutes he knew what the issue was and gave me the full breakdown, including pros and cons repairing vs. replacing. Yan ordered the parts immediately. He came back two days later when the parts were available and the final repair took another 15 min or so.
A few days later they followed up to make sure that everything was working fine.
I was very satisfied with every single interaction I had with iCare and the service they provided. Highly recommend