iCare Appliance Repair

The compressor failed on my LG fridge. I called to LG to book a service appointment and get an estimate. They gave me an appointment 5 days away and quoted me about $1600.

When iCare called me, they were able to move me up a day and also gave me a discount since I was paying for this repair out of pocket (fridge was no longer under warranty).

Ali, the technician, came right at the scheduled time and was extremely point and professional. He had all the parts on had for the repair so he was able to do it the same day.

Must say I Care is a professional appliance service company
To begin with had the pleasure of dealing with Luisa at I-care wonderfull experience simply passionate ,professional and organized service appointment and stayed in touch along the way and did a fallow up call that satisfied with service which shows Icare is a professional setup
Like wise the technician was a gentleman and did professional and quality work
Highly recommend Icare for hassle & stress free professional service

This was a DW under warranty repair.
The fellow was prompt and good.
Thank you

Very satisfied. Quality service and work with detailed info and guidance. Will reccomend in case anyone needs it.

Warranty company sent this company to fix my ice maker which is under warranty. They book 3 hr spans when they will show up. First time was a no show, second time after waiting another 3 hrs he showed up for 2 minutes claiming he knew nothing that was previously done with ice maker. The warranty company says I care was sent all previous info. Technician showed up with attitude, his time was more important then my time and wasted 6 hrs of my life waiting for them to show. I CARE, DON'T CARE!!!!!!!

I panic when my washing machine broke last week, I got this company contact number in one of my chats and I couldnt believe how soon they booked my service, the technician got the parts needed and came back to finish the job, all in one week. Ill recommend this company from now on.

Thank you for repairing my LG fridge. My fridge was about 3 years old. The manufacturers warranty had ran out. LG recommended a flat rate for repair. Their customer service recommended iCare. True enough, the high ratings are well deserved. Ali was a well trained professional, he was courteous and knowledgeable. He did not rush the job. My fridge works fine now. Well done!

Our Fridge broke down after 2 weeks from purchasing. I tried to schedule a warranty repair on the manufacturer website, but Markham was not there, so I had to call the manufacturer. They scheduled an appointment for a repair through their maintenance company. Two days later, they called and changed the appointment. When they finally realized that they do not service Markham, they asked iCare to perform the service on their behalf. iCare was very prompt in reaching out and scheduling a visit. Their technician called 15 minutes before he arrived and was right on time. Apparently the compressor needed replacement. iCare reached out in the evening to let me know that the parts were ordered and service will be performed as soon as the parts arrive. iCare called and scheduled a service 2 business days later. Again technician was on time as usual and service was performed. Unfortunately, the equipment started failing after 12 hours of operation. I called iCare to let them know of the situation and their technician was back the next day. He double checked his work and nothing was wrong with his work. So he proceeded to troubleshoot further. A leak was found in the joint from the copper piping connecting to the condenser. The problem was attended to promptly and the equipment is running well. This was a manufacturing issue, that could have been avoided had the manufacturer performed proper quality control checks. iCare were there when we needed them, they were responsive and understanding, they fixed the problem and all was done under the warranty. They even called a few days later to make sure that the equipment is working properly and asked about our satisfaction. It is refreshing to deal with a company that cares about the customer and their reputation when most companies are after a quick profit. Based on my experience I will definitely recommend their services

The service man came in time and checked the dishwasher and fixed it. He was polite and efficient.

Having a built in fridge ice maker that works is a game changer! When I called to report that my fridge didn't make ice, a technician was quickly assigned and Zack came to assess the situation. Since a part needed to be replaced and it was on back order, Louisa kept me informed with update calls. Once the part became available, she called out to schedule the repair. Zack showed up early on the scheduled day, replaced the part, answered my questions, and left me with working ice maker. He was pleasant, professional, and efficient. I highly recommend the iCare team for appliance repair services.