Came home from camping with my family with tons of dirty cloths just to discover that my washer broke down. Scheduling a service call with iCare took only a few minutes (it took me waaaay longer time on the phone with LG Suport that at the end gave me iCare's number).
When the technician, Yan, came in, within a few minutes he knew what the issue was and gave me the full breakdown, including pros and cons repairing vs. replacing. Yan ordered the parts immediately. He came back two days later when the parts were available and the final repair took another 15 min or so.
A few days later they followed up to make sure that everything was working fine.
I was very satisfied with every single interaction I had with iCare and the service they provided. Highly recommend
- Approximate cost of services:
- $500.00
- Company Response
Thank you so much for your lovely and kind words! We understand the importance of appliances and we only wish to service and provide with your time and and comfort being a main priority! It was a pleasure to assist you and we are grateful to have you as our customer; thank you for choosing us. Our technicians and staff are always trying their best to provide you with valid information and wonderful service! Take care! Have a great summer!