Dowell Equipment Services

Appliance Repair
London ON N6B 2K9
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HomeStars
Appliance Repair
Dowell Equipment Services
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80%

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Reviews by rating (past 12 months)

Reviews for Dowell Equipment Services

Average customer rating:
9.9 10 (226 reviews)

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Private User
Private User
Private User reviews London, ON
10/10

Great service

Great and fast service. Quick comms and got the job done in 10min and even cleaned our filter!

Approximate cost of services:
$230.00
Was this review helpful?
Company Response

Hi there, wow! Thank you so much for the 10-star review and for your honest and kind feedback, it is very much appreciated! :)

We strive everyday to give our customers the highest quality of services and we are beyond happy to find out that's exactly what you've received.

If you ever need anything else please do not hesitate to reach back out to us.

Till then please take care & stay safe.

- DES Team

anita.martindale
anita.martindale
0 reviews London, ON
8/10

Fridge and freezer not cold enough.

Jessica fitted me in yesterday afternoon. Beau was very personable and helped me to search out a new fridge as repair was cost prohibitive. Thanks.

Approximate cost of services:
$100.00
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Company Response

Hi Anita, thank you so much for taking the time to share with us and the community your honest feedback, it is truly appreciated. Please let us know what we can do for next time to deserve a 10-star review, all feedback is welcome and very much appreciated. :)

We are so sorry we couldn't help you further, if you ever do need anything else in the future please do not hesitate to reach back out to us - as we would be more then happy to help in anyway that we can.

Take care Anita and thanks again.

- DES Team

Private User
Private User
Private User reviews St. Thomas, ON
10/10

refrigerator repair

when i called dowell, the customer service representative was friendly and attentive to our needs. The response service time was prompt with ample notification prior to the technician arriving. The technician was friendly and pleasant. Though he was not able to repair our refrigerator, he guided me through the process with the manufacturer to have service done under a warranty program possibly saving me hundreds of dollars. would recommend Dowell and would call on them again if needed

Approximate cost of services:
$85.00
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Company Response

Hi there, thank you so much for your 10-star review and for sharing your feedback with us and the community, it is truly appreciated.

We at Dowell try our hardest to provide the highest quality service, in a timely fashion, and at a fair price, with that being said we are truly happy that this is exactly what you received from our company. :D

Thank you for choosing us to help service your refrigerator, we really do hope the warranty process helps you in the end. If you ever need anything else please don't hesitate to give us a call back.

Take care & stay safe.

- DES Team

Private User
Private User
Private User reviews Ilderton, ON
10/10

Gas oven repair

Fabulous service. Very friendly, prompt with booking an appointment to take a look at things, when he didn't have the part with him, booking was made in due time to come back for repair. Appreciated the Beau walking us through his thoughts on things and asking for our feedback as he figured out the problem.

Approximate cost of services:
$270.00
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Company Response

Wow, thank you so much for your great review of our services! We work really hard to make sure our customers receive nothing but the best service, so we are so glad those efforts paid off.
It was an absolute pleasure and please if you need anything else, do not hesitate to give us a call back.

Take care & stay safe

- DES Team

Private User
Private User
Private User reviews London, ON
10/10

Dryer repair

Very Professional,very good at what they are doing. Would recommend to anyone that need appliance repair.

Approximate cost of services:
$900.00
Was this review helpful?
Company Response

Thank you so much for your kind feedback and for taking the time to leave us one, very much appreciated!

We strive everyday to make sure our customers receive nothing but the best service and experience, we are beyond happy you've received that.

If you need anything else please don't hesitate to reach back out.

Stay safe & take care

- DES Team

Private User
Private User
Private User reviews Lucan, ON
10/10

Washing machine repair

Beau replaced gasket for front load washer. We had already purchased part ourselves.
Arrived in time. Time between call and repair was less than 24 hours. Professional and fast service.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thank you so much for your honest feedback and for the 10-star review, it is very much appreciated! :D

Nothing more rewarding then knowing our customers were left feeling happy. It was a pleasure and if you ever need anything else please don't hesitate to give us another call.

Stay Safe & Take Care

- DES Team

david.valdron
david.valdron
0 reviews London, ON
10/10

Wahing Machine Repair

Fast, friendly, knowledgeable service. I would recommend Dowell Equipment Services to anyone in need of appliance servicing.

Approximate cost of services:
$180.00
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Company Response

Hi David, thank you so much for sharing your kind feedback with us and the community, we truly appreciate it. :D
We're so pleased to know that your experience with us was a good one. Thank you for entrusting us with your appliance, we hope you won't hesitate to give us another call if ever need be.

Please take care & stay safe.

- DES Team

Private User
Private User
Private User reviews London, ON
10/10

Washing machine repair

Washing machine would not fill with water. Beau fixed it and explained what was wrong with it. Great service!

Approximate cost of services:
$180.00
Was this review helpful?
Company Response

Thank you so much for leaving us a 10-star review and for your kind and honest feedback, it is very much appreciated! :D
Beau is very god at his job and we're so glad you got to experience that.

Please let us know if you need anything else from us.

Till then take care & stay safe.

- DES Team

lia01004
lia01004
0 reviews London, ON
10/10

Washing machine

Everything is very good. Everyone is doing well and very kind and quick for the service.

Approximate cost of services:
$540.00
Was this review helpful?
Company Response

Thank you so much for taking the time write us a review, relaying your feedback and sharing it with us and the community. Nothing more satisfying then knowing our customers have been taken care of and are left happy. :D

If you need anything else, please don't hesitate to reach out to us again.

Thanks again & take care.

- DES Team

Cindy
Cindy
2 reviews London, ON
10/10

Gas dryer hook-up & microwave exhaust install

Refreshing to hire a company who came at the booked date & time, did the job quickly and professionally with the most polite, courteous, masked employee; Beau, who also wore booties, which to me spells thoughtfulness as well.
I’d definitely hire them again & recommend their services.

Approximate cost of services:
$290.00
Was this review helpful?
Company Response

Hey Cindy, wow! We are blown away from your feedback! Thank you so much for your kind compliments, I will make sure I pass it on to Beau. :D

We are so pleased to know your experience with us was a great one, and it means the world to us that you trusted us to come out and install your gas dryer for you.

You were such a pleasure to chat with and please don't hesitate to let us know if we can serve you in the future. :)

Take Care & Stay Safe

- DES Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dowell Equipment Services

Why Choose Us? We're a family business, we know what's important and we repair any problem! Established in 2019, we've taken our experience as commercial industry professionals and brought it straight to your door. With highly trained technicians, and a commitment to serving you with expert knowledge, Dowell Equipment Services ...
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