Dowell Equipment Services

Appliance Repair
London ON N6B 2K9
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Write a Review

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HomeStars
Appliance Repair
Dowell Equipment Services
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80%

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Reviews by rating (past 12 months)

Reviews for Dowell Equipment Services

Average customer rating:
9.9 10 (226 reviews)

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rachel.bontje
rachel.bontje
0 reviews London, ON
10/10

Washer repair

Beau did a great job getting my washing machine working again! And Jess was really helpful in getting all the appointments booked. Thanks so much

Approximate cost of services:
$400.00
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Company Response

Hey Rachel :)

Thank you so much for leaving a kind review for both myself and Beau and for sharing it with the rest of the community. It was our pleasure, we are just happy Beau got your washer up and running again smoothly. :D

If you need anything else please don't hesitate to give us another call. :D

Take care Rachel & stay safe.

- DES Team

Private User
Private User
Private User reviews London, ON
10/10

Stove Repair

My stove needed a new control panel.......booking an appointment was easy, I got a reply to my email request immediately. It took some time to get necessary part and got updated weekly by the office.....high praise for them for keeping me in the loop, it made me feel valued. Service was very professional with full disclosure of cost and no hidden charges.

Approximate cost of services:
$600.00
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Company Response

Wow, thank you so much for your amazing feedback, 10 star review, and for sharing it with us as well as the community! :D

We truly do value our customers and want nothing but the greatest service for you guys from start to finish! It's all about what is best for the customers and also their appliances, so it defiantly means the world to us reading feedback like this - seriously nothing more rewarding then that.

If you ever do need anything else, please do not hesitate to let us know.

Take care & stay safe

- DES Team

Private User
Private User
Private User reviews London, ON
10/10

Fridge repair

Fridge leaking water from ice maker through ice chute. Emailed at night and they came the next day. Good communication regarding their expected arrival. They repaired on site. Fast and efficient service. A pleasure to deal with. Highly recommend.

Approximate cost of services:
$220.00
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Company Response

Thank you so much for sharing your feedback with us and the community, we truly appreciate it! :D

There's nothing more rewarding for our company then knowing our customers are left happy and most importantly left with a working appliance again. We strive for excellence in every aspect - so again thank you for your kind review.

If you need anything else, please don't hesitate to give us another call.

Take care & stay safe

- DES Team

Private User
Private User
Private User reviews Port Stanley, ON
10/10

Very pleasant experience.

Very pleasant experience from initial contact through service call. Would not hesitate to call again.

Approximate cost of services:
$170.00
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Company Response

Thank you so much for leaving our business a 10-star rating and for your awesome feedback, it's so appreciated! :D
We are so pleased to hear you had a pleasant experience from start to finish. Thank you for being a great customer. If you need anything else, please don't hesitate to give us another call.

Take care & stay safe

- DES Team

dave.roy.1969
dave.roy.1969
0 reviews London, ON
10/10

Dryer repair

Beau was very professional, knew exactly what he was doing and did a great job. I will definitely call them again for any appliance repairs in the future.

Approximate cost of services:
$230.00
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Company Response

Hi Dave, thank you so much for sharing your awesome feedback with us and for leaving our business a 5-star rating, it's truly appreciated! :D
We are so pleased that Beau was able to provide you with exceptional service and resolved the issue quickly.

If you need anything else please don't hesitate to give us a call back.

Thank you again and take care :D

- DES Team

Private User
Private User
Private User reviews London, ON
10/10

Appliance service

Always prompt reliable honest and well priced.
Very upfront about can and cannot be done.
Always our first call if there is a question or problem

Approximate cost of services:
$20,000.00
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Company Response

Thank you so much for your continued support and for sharing your feedback with us and the community, it's so appreciated! :D
It's always a pleasure to hear from you and to help with whatever is needed.
Thank you for being such an awesome customer.

Please take care & stay safe.

- DES Team

cnash
cnash
0 reviews London, ON
10/10

Refrigerator

Great customer service right from the office and service men. Fast and efficient and very courteous

Approximate cost of services:
$180.00
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Company Response

Thank you so much Cheryl for taking the time to write us a review and for sharing it with the community. We are so happy that you received nothing but the best from us. You were such a pleasure, and feedback like this is what keeps us going, so thank you! :D

If you need anything else, please don't hesitate to give us another call.

Take care & stay safe.

- DES Team

Private User
Private User
Private User reviews London, ON
10/10

Part needed--ordered quickly and fairly-priced.

I had a broken dryer lint trap. Every other company told me I needed a tech to come out and look at it. Dowell took the photo of the part and the machine model number and found me the part quickly. They charged me for the part and it took a week to come in. Phenomenal company. Helped me without trying to overcharge me for unnecessary services/labour. Will definitely recommend and work with them again. One a specific note, Jessica was AMAZING. Super patient, kind, and responsive.

Approximate cost of services:
$65.00
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Company Response

Wow, thank you so much for your amazing and awesome review and thank you for sharing it with the community as well! :D It was our absolute pleasure and we are just so glad we could help you in any way that we could. You were such a pleasure to help and chat with. If you need anything else, please just let us know and we would be more then happy to help.

Please take care, stay safe and again thank you! :D

- DES Team

Private User
Private User
Private User reviews Ilderton, ON
10/10

Washing machine assessment

Thank-you for sending someone out to assess our washing machine. We certainly appreciated how quickly you were able to send someone out. Efficient and honest.

Approximate cost of services:
$90.00
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Company Response

Hi there, thank you so much for your 10 star review and for sharing your feedback with us and the community. It was our absolute pleasure, efficient and honest is exactly how we like to run our business and nothing less. We are ecstatic that you are very happy with our services. :D

If you need anything else please don't hesitate to give us a call back.

Please take care & stay safe

- DES Team

Private User
Private User
Private User reviews Lucan, ON
10/10

Dryer was not heating

It was easy to book an appointment, nice text message updates, great service, kind and professional.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Thank you so very much for your kind review, and for sharing your feedback with us. We truly do our best to make sure our customers get the best of services - it's so rewarding knowing that's exactly what you've received. If our customers are happy, then we are happy. :D

Please take care & stay safe

- DES Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dowell Equipment Services

Why Choose Us? We're a family business, we know what's important and we repair any problem! Established in 2019, we've taken our experience as commercial industry professionals and brought it straight to your door. With highly trained technicians, and a commitment to serving you with expert knowledge, Dowell Equipment Services ...
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