Dowell Equipment Services

Appliance Repair
London ON N6B 2K9
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Write a Review

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HomeStars
Appliance Repair
Dowell Equipment Services
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80%

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Reviews by rating (past 12 months)

Reviews for Dowell Equipment Services

Average customer rating:
9.9 10 (226 reviews)

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Private User
Private User
Private User reviews London, ON
10/10

Excellent service

Beau and assistant helped diagnose the dishwashers problem and also fixed up our dryer venting.

Answered all the questions I had with patience.
Would highly recommend!

Approximate cost of services:
$300.00
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Company Response

Hi there,

Thank you so much for your kind feedback and review, we truly do appreciate it.

I'm so happy to hear Beau and Bill were able to get everything in working order for you again, that's exactly what we want. :)

If you ever need anything else in the future, please don't hesitate to reach back out.

Take care.

Team DES

chris.mcnorgan
chris.mcnorgan
0 reviews London, ON
10/10

Full disclosure

A two-appliance visit, they arrived early in the appointment window, fully prepared with everything needed to solve the problem without requiring a second visit or having to go get parts. They explained the problem and the cost breakdown clearly.

Approximate cost of services:
$500.00
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Company Response

Hi Chris, thank you so much for taking the time to share your review with us, your kindness and positivity is truly appreciated.

We want to thank you for entrusting us with-in your home and to repair your appliances. If your happy, we're happy! :)

Please let us know if you ever need anything else in the future, we'll be there.

Take care.

Team DES

maryjean.burns
maryjean.burns
0 reviews Dorchester, ON
10/10

Appliances Repaired!

Dowell Equipment Services communication is clear and concise. They work in a timely manner and they do a thorough inspection all while providing all of the appropriate and important details. The Gentlemen in which I had service my appliances were pleasant and efficient. I have had three appliances serviced by this company to date, and all three were fixed at a reasonable cost. I would most definitely use Dowell Equipment again if need be.

Approximate cost of services:
$750.00
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Company Response

Thank you so much Mary for your positive and rewarding review, all of us at Dowell truly appreciate it.

We're always happy to hear from you, and we're so unbelievably happy to know you've enjoyed our services. :D

Of course please let us know if there's anything more we can do for you in future.

Take care and stay safe.
- Team DES

pammyab1
pammyab1
0 reviews London, ON
10/10

Washer repair

Our washer quit right before company was arriving. Beau came out and had it fixed before the plane landed. We are so grateful to have found reliable honest service. Thanks so much.

Approximate cost of services:
$420.00
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Company Response

Hi Laurie,

Thank you so very much for leaving us such a kind and positive review, all of us at Dowell truly do appreciate it. :)

We absolutely love to help where we can, so glad we were able to. Always such a pleasure and as always please let us know if there's anything more we can do for you.

Take care and stay safe.
- Team DES

Private User
Private User
Private User reviews London, ON
10/10

Amazing service on two back-to-back issues

Amazing experience, from administration through to diagnosis and repair. Our dishwasher was leaking and, shortly afterwards, our dryer had an issue. For both cases Dowell was friendly, helpful, quick to arrive as promised, and did a thorough, professional job in diagnosing and fixing the issues. Made sure it was done completely and done correctly. Highly recommend!

Approximate cost of services:
$400.00
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Company Response

Thank you so much for your rewarding feedback, all of us at Dowell truly do appreciate it. :)

We strive to provide the at most professional but yet friendly and thorough services possible, we are extremely happy to know you received nothing less then that.

Please let us know if there's anything more we can help you with in the future, we'll be there!

Take care and stay safe.
- Team DES

Private User
Private User
Private User reviews London, ON
10/10

Amazing Service!

Beau came the day after I called to look at my gas oven that wasn't working, and he immediately diagnosed the problem. He was very knowledgeable and answered all my questions about the repair. I would highly recommend him and his company to anyone who is having issues with their household appliances.

Approximate cost of services:
$360.00
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Company Response

Thank you so much for taking the time to share your kind feedback with us and the community, we truly do appreciate it.

We are constantly striving to improve the high standard of service we provide to our customers. :)

Please let us know if there's anything more we can help with in the future, we'll be there.

Take care and stay safe.
- Team DES

ewabmalysa
ewabmalysa
0 reviews St. Thomas, ON
10/10

Change fridge fan

Awesome service friendly and knowledgeable.
I will absolutely recommend your company to my friends in the future.

Approximate cost of services:
$380.00
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Company Response

Hi Ewa,

Thank you so much for your kind and honest review, I know we all very much appreciate it.

Were so happy Beau could get your fridge up and running again, and very happy to know you enjoyed our services. :)

If there's anything more we can do for you in the future, please let us know and we'll be there!

Take care and stay safe.
- Team DES

macdor1990
macdor1990
0 reviews London, ON
10/10

Old Gas Oven

No one else was willing to work on my 40+ year old stove except this company. Beau was quick and explained what the issue was and why it wasn't lighting.

Approximate cost of services:
$300.00
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Company Response

Thank you Rob for sharing your review with us and for giving us 10-stars, we really do appreciate it.

Our main goal is our customer's satisfaction, it was truly a pleasure and we're so grateful we could help get your stove working again.

Please let us know if there's anything more we can do for you in the future, we'll be there!

Take care Rob
- Team DES

rebelgirrrl
rebelgirrrl
0 reviews Aylmer, ON
10/10

Great service!

Excellent service. Very clear terms of agreement for pricing. Absolutely friendly staff! Fabulous communication. Would recommend.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you so much for your kind and honest review, we really do appreciate you taking the time to leave us one. :)

We are very happy to hear you found our service excellent, we wouldn't want it nor have it any other way.

If you ever do need anything else, please do not hesitate to reach back out to us, we'll be there!

Please take care and stay safe.
- Team DES

Private User
Private User
Private User reviews London, ON
10/10

Fixed Washing machine

Great service and reasonable price. They were responsive and followed through on the quote. Would use them again.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Thank you so much for your positive review, we're truly happy to know you enjoyed our services and we thank you for sharing your feedback with the community.

If you ever need anything else, please do not hesitate to reach back out to us, we'll be there! :)

Please take care and stay safe.
- Team DES

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dowell Equipment Services

Why Choose Us? We're a family business, we know what's important and we repair any problem! Established in 2019, we've taken our experience as commercial industry professionals and brought it straight to your door. With highly trained technicians, and a commitment to serving you with expert knowledge, Dowell Equipment Services ...
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