Dowell Equipment Services

Appliance Repair
London ON N6B 2K9
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Write a Review

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HomeStars
Appliance Repair
Dowell Equipment Services
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80%

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Reviews by rating (past 12 months)

Reviews for Dowell Equipment Services

Average customer rating:
9.9 10 (226 reviews)

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mattmcnabb
mattmcnabb
0 reviews London, ON
10/10

Fridge Repair

Called for a fridge repair, Jessica was very helpful in booking is in quickly. Beau was awesome, didn't steer us into a repair he didn't think was worth it. Also gave great advice on what to buy in the future. Very helpful and would highly recommend!

Matt

Approximate cost of services:
$10,000.00
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Company Response

Hi Matt,

Wow, thank you so much for your kind words and feedback and for also taking the time to share it with the community, greatly appreciated! :D

One of the great qualities our company has is honesty and making sure our customers have the best service given to them - we are ecstatic knowing this was provided to you.

It was such a pleasure and please let us know if you ever need anything else from us, we would be more then happy to help.

Take care Matt & thanks again.

- DES Team

jamesmcphee
jamesmcphee
0 reviews London, ON
10/10

Washer Repair

I tried to fix my washer but almost broke it instead. Beau came and fixed my mistake and the original problem quickly and professionally. Saved me from buying a new one.

Approximate cost of services:
$248.00
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Company Response

Hi James,

Thank you for taking the time to write us a review and for the 10-stars, greatly appreciated! :D

Beau is great at what he does, very professional and knowledgeable, it's so great you got to experience that and most importantly so happy to hear he saved you from having to buy a new one! :D :D

If you ever need anything else, please don't hesitate to give us a call back.

Take care and stay safe.

- DES Team

denis.lapierre.1
denis.lapierre.1
0 reviews London, ON
10/10

Fridge drain clogged/frozen

Fridge drain was clogged and froze over. Beau knew exactly what to do and quickly set to it. He also fixed the drain so that it wouldn't happen again.
Great guy and service.

Approximate cost of services:
$245.00
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Company Response

Hi Denis,

Thank you so much for your 10-star review and for the great feedback, it's very much appreciated. :D

We're so happy Beau was able to get your fridge up and running again properly, he is defiantly the best!

Please let us know if you need anything else from us, we would be more then happy to help in any way we can.

Take care Denis and stay safe.

- DES Team

Gilbert Owens from London
Gilbert Owens from London
2 reviews London, ON
10/10

Washing machine repair

Wow, great service and very professional. I would highly recommend Dowell Equipment Services. They were prompt to respond to our call and were on time for the service call and follow up. The workmanship of Beau was great. We are very pleased and will only call Dowell in the future.

Approximate cost of services:
$280.00
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Company Response

Hi Gilbert,

Thank you so much for taking the time to write us a review and for sharing it with the community, it's really appreciated! :D :D

We are so pleased to hear you experienced nothing but the best service from us, this is what we strive for everyday.

You were such a pleasure and if you ever need anything else please do not hesitate to reach back out to us, we would be more then happy to help.

Take care Gilbert and thanks again.

- DES Team

Private User
Private User
Private User reviews Komoka, ON
10/10

Service

They were prompt getting back to me, arrived on time, quick and polite. Solved the problem and tidy you.

Approximate cost of services:
$145.00
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Company Response

Hi there, thank you so much for taking the time to write us a review and for sharing your feedback with us and the community, it is very much appreciated. :D

We strive everyday for professionalism and to make sure our customers are happy from start to finish - we are very pleased we succeeded on this.

Please let us know if you ever need anything else from us, we would love to help in any way we can.

Thanks again and take care

- DES Team

nthomson3
nthomson3
0 reviews London, ON
10/10

Fast and Efficient Service

From the time I first called the shop my call to finished service call was handled professionally. I recommend this company for service.

Approximate cost of services:
$89.00
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Company Response

Thank you so much Nicole for the kind and honest feedback!

This is exactly what our company strives for daily, so happy to hear we succeeded! :D

Please let us know if you need anything else.

Take care Nicole and thanks again.

- DES Team

Lori in London
Lori in London
1 review London, ON
10/10

Fridge repair

We were extremely impressed with Dowell Equipment Services. Beau arrived on time and assessed the problem with the fridge. He then told us about a flat fee service offered by LG which would be a much cheaper option. As much as he would like the business, he wouldn’t do it. Dowell will be our first call for any future appliance issues!

Approximate cost of services:
$0.00
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Company Response

Hi Lori,

Thank you so much for your kind feedback and for sharing it with us, so very appreciated! :D

Beau is great at what he does, very honest he is and we are very excited to hear that you enjoyed our services and most importantly Beau's. :D

If you ever need anything else, please just let us know.

Take care Lori & thanks again.

- DES Team

Private User
Private User
Private User reviews London, ON
10/10

Laundry project

Very easy to reach and communicated extremely well every step of the way. Extremely punctual and reliable. Excellent service overall.

Approximate cost of services:
$200.00
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Company Response

Thank you so much for your honest and kind feedback, also thank you for taking the time to share it with us and the community, it is truly appreciated. :)

We like to make sure, we make it as easy as possible for the customers, so the fact that it was for you, is amazing to hear.

It was such a pleasure, thank you for entrusting us with your appliance.

Please let us know if you need anything else, we would be more then happy to help.

Take care and thanks again.

- DES Team

Suzanne
Suzanne
2 reviews London, ON
10/10

Dryer Repair

I called Dowell services solely based on the excellent reviews. Beau was able to come out the next day. He was prompt, courteous, and knowledgeable. He explained what the issue was with the dryer and provided the repair cost which was very reasonable. He also waived the service fee for the washer as he said it did not require repair just a good rinsing and provided me with advice on how to clean it. I would highly recommend this company and will definitely use again if the need arises.

Approximate cost of services:
$24,500.00
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Company Response

Hi Suzanne,

Thank you so much for your honest and kind feedback, it is truly appreciated and we take it to heart! :D

Beau is fantastic at what he does and I'm so glad you got to experience that. Thank you so much for entrusting us with your dryer, we at Dowell are just happy Beau could get it up and running properly again.

If you ever need anything else, please don't hesitate to give us a call back, we would be more then happy to help in any way we can. :)

Thanks again Suzanne and take care.

- DES Team

Private User
Private User
Private User reviews London, ON
7/10

Gas Oven- quick & reasonable fix

Kind, quick & good work. However, it’s hard to swallow a $180 + parts for 15-20 min work.

Approximate cost of services:
$300.00
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Company Response

Thank you so much for sharing your honest but constructive review/feedback. We are very pleased to know that you received nothing but kind and quick service.

We do offer a 90 day warranty on repair and parts, so please give us a call if anything else comes up and we would be more then happy to honor that warranty. Our customers always come first in any situation so if we can do anything more for you we defiantly will.

Please take care and let us know if we can anything else for you.

Thanks again and stay safe

- DES Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dowell Equipment Services

Why Choose Us? We're a family business, we know what's important and we repair any problem! Established in 2019, we've taken our experience as commercial industry professionals and brought it straight to your door. With highly trained technicians, and a commitment to serving you with expert knowledge, Dowell Equipment Services ...
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