I've been locked in with an account with this company for years. I wish I knew how poor the service was. My original ring equipment I paid for still doesn't work and I tried to reconcile myself to having insurance for my furnace and A/C.
But for that side of the service the make appointments where the tech never shows up. There is no follow up, support calls just get dropped.
They only thing they are good at is hounding you for payments. When my credit card expired boy did they know about that and I got called multiple times to get it updated. No good options for payments either I had to call and talk to a rep to even get credit card payments done at all.
Horrible customer service, no real insurance and locked into very long terms. No value at all delivered from this company. They are now rebranded as a new company, but seems like the same level of service so far, nothing has changed.
- Approximate cost of services:
- $2,100.00