I am a subscription customer, supposed to get preferred service. They are never on-time. In 12 cleanings I have had 11 different cleaners. I was finally told they don't even try to send the same cleaners back, despite their website saying they will try.
I have had cleaners not kwon what a Swifter duster is and how to use it. I have had several need help turning on the vacuum cleaner. Several needed to be shown how to use a spin mop.
When you do get a good cleaner, you never see them again. One of the better ones told me that they are usually assigned to go in after a complaint.
Stay away. Stay far, far, away.