Max Appliance Repair

Horrible business. We called the repair technician who came to our home. First, we told him that our fridge wouldn't make ice and he suggested we change the water filter. We told him we had already purchased new water filters and we changed this ourselves and it didn't help. He then stated that the water filter we changed may perhaps be defective and changed it again then left. Our fridge then alarmed constantly after he left and then he came back and disabled the ice maker, again not fixing anything. He seemed completely confused and obviously had no idea how to repair a Bosche ice maker. We then immediately got a bill for about 125 dollars and they sent us messages about every few hours asking for this to be paid. They then never sent any idea of what was wrong nor how it could be fixed. When we stated we didn't want to pay as they had done nothing, they sent an e-mail stating that the whole ice maker needed to be replaced as they were unsure what was wrong with it. After we paid the money that they requested, they continued texting and e-mailing stating that the money hadn't been paid. Very frustrating experience. Use another company.

Denys came today to repair our freezer - he called earlier in the day to say that he was ahead of schedule and asked if he could come earlier - hurray! Denys was quick, courteous, had a fantastic can-do attitude - after his diagnosis, he explained the problem and his recommended repair and got to work right away! Denys was very helpful and encouraging - he even offered to repair our freezer door handle <3
I would definitely recommend Denys and Max Appliance Repair to anyone looking for quality and courteous work. Thank you Denys!

When my fridge gave up the ghost on the May long weekend, I called all over the place and Max Appliance Repair was the only place I could find that was able to help me out on Victoria Day. My appliance technician was Vitalie. He showed up on time, quickly assessed the problem with the fridge (the starter motor was shot) and repaired it. He was very polite and respectful of my home and my appliance. I will definitely call these guys again!

Purchased a washing machine from them, which they installed in our kitchen. On the first load heard water noise coming from the basement. Yup, they flooded my basement. No apology, no installation cost refund. Nothing.

We recived a very good service from Oleg,
Thank You: You have very qualified people working for you.

Thank You Again.

Maxim was fast, courteous and knowledgeable. Was at my house less than an hour after I called. He got my dishwasher going right away and diagnosed my oven problem was a faulty element. He got the part and installed it the same day. Thank you, Maxim!

We had a problem with my 5 year old washing machine Yurii came and tried to do the repair but the model we had was now discontinued and he could not get parts. He was upfront and honest with us. He did what he could and gave us some great advise.

I would definitely use this company again.

Washer wouldn't drain- repair person showed up on time, was pleasant, polite, and patiently explained things to me - needed a part, and it arrived very quickly. Very pleased - now I don't have to get a new washing machine! Thank you so much.

PROS: Ver happy with the quick and efficient installation of the control board. Roman (the technician) was friendly, clean and helpful.
CONS: A lot of back-and-forth calling when ordering the new part and scheduling installation. Interface between the call center and technicians could be improved on.

Washed my clothes three times and still dirty. Called the repair company who sent technician within hours. Parts arrived next day. Great service