Furnace Family

Heating & Air Conditioning
Edmonton AB T6E 5P3
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97%

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Reviews for Furnace Family

Average customer rating:
9.8 10 (389 reviews)

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Les Oakes
Les Oakes
1 review Millarville, AB
10/10

New Furnace Installation

Bes and Robin did an excellent job of installing two new furnaces. They worked quickly and explained what they were doing and cleaned up before they left. The whole experience from the initial quote down to the installation went very smoothly. I would highly recommend this company and their staff.

Approximate cost of services:
$15,000.00
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Private User
Private User
Private User reviews Sherwood Park, AB
10/10

Furnace Family rocks!

I went with this company when I changed to a new furnace & added a A/C unit & have been happy ever since. The admin is great, the installers were great & the service techs are awesome. I have had Jeff out the past few years to check on my furnace & hes always gone the extra mile. Excellent customer service all around!

Approximate cost of services:
$175.00
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Barry M
Barry M
1 review Calgary, AB
10/10

Fall Furnace Tune Up

Very happy with Chandler's work...he is thorough, knowledgeable, helpful and diligent. We have a lot of confidence in his abilities.

Approximate cost of services:
$200.00
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Tom
Tom
1 review Edmonton, AB
10/10

Yearly check and inspection of furnace.

The staff was professional, courteous, and efficient.
Satisfied with the service provided and will recommend the company to others.

Approximate cost of services:
$270.00
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Dave Kerr
Dave Kerr
1 review Sherwood Park, AB
10/10

furnace

All good. Tech was easy to talk to. explained what he was doing and how things worked.

Approximate cost of services:
$200.00
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Private User
Private User
Private User reviews Edmonton, AB
10/10

Furnace Family -great service

We had a Daikon DX17 -fit AC installed in our new house. The free quote provided multiple options and price points to choose from. All prices were within range of our other quotes for the AC models and installation. Furnace Family provided their own technicians which included an electrician. We needed a load miser installed. The quote for the included load miser was cheaper than other quotes. Rory and Jordan took great care to protect our floors during the install. They were fantastic! They cleaned up after they were done. They took the time to explain their work. I was very impressed. It was too cold to test the unit and so they will return in the spring to complete the job. I highly recommend Furnace family for this service.

Approximate cost of services:
$9,000.00
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Private User
Private User
Private User reviews Calgary, AB
10/10

Furnace tuneup

Technician, was though, informative, knowledgeable and explained my questions so that I could comprehend what I needed to know.

Approximate cost of services:
$160.00
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Private User
Private User
Private User reviews Calgary, AB
10/10

Furnace Maintenance

We had an annual maintenance service done on our 2 furnaces. The work was completed efficiently and thoroughly. Job took about 1.5 hours.
Communication was very good throughout the appointment booking process, reminders before the date, morning of the job and after the job was complete.
Technician was prompt, friendly and respected our home.
Job well done!

Approximate cost of services:
$240.00
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Private User
Private User
Private User reviews Edmonton, AB
10/10

Wow they were great!

Tyler from Furnace Family Heating listen to what I thought the issues was and then went straight to work. He was punctual, efficient and did a great job leaving our furnace in better condition than he found it. He also noted issues about the age of the furnace and water tank without trying to do a hard sell. Really appreciated that information and will look to this company for replacements when the time comes.

Approximate cost of services:
$160.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Furnace Family

We are the Furnace Family, Edmonton & Calary's 100% Satisfaction Guaranteed Lennox Premier Dealer. If your furnace or air conditioner needs to be repaired or replaced, we are available 24/7. The Furnace Family believes in traditional values, honest pricing and doing the job right the first time.

The Furnace Family is a family owned HVAC company specializing in residential furnace replacement and service, air conditioning, indoor air quality and water heaters.

Why choose the Furnace Family?
 
-100% satisfaction guarantee
We do the job right the first time, our combined years’ experience results in the best installation possible.
 
-Family owned an operated.
Just as the name says, we are a family. We are proud of our work and our workforce they are like our family. We all work together to keep customers happy. 
 
-Superior customer service.
With our accreditation and A_ rating from the better business bureau as well as being a Premier Lennox dealer you know you can trust that your HVAC system is in good hands.
 
-For a greener tomorrow
We understand the importance of conservation and efficiency.  We recycle all cardboard, refrigerant, and metals.  You can be sure we are doing our part for the environment.
 
Maybe you don't want to shop every heating company in town and you don't have too. Let our family be the one you call to keep yours comfortable.

Please visit us at furnacefamily.com or call us at 780-4FAMILY.

***Furnace Family is now Offers AIR MILES® Reward Miles***

CATEGORIES
Heating & Air Conditioning and Plumbing
PRODUCTS
Furnaces, Air Conditioners, Plumbing, Electrical, Hot Water Tanks, Water Heaters, Garage Heaters
SERVICES
Furnace Replacement, Furnace Repair, Air Conditioner Installation, Air Conditioner Repair, Plumbing, Electrical, Hot Water Tank Repair & Service, 24/7 Emergency Service, Electrical, Plumbing
BRANDS
Lennox, Bradford White, Franklin, Goodman, Komfort King
SPECIALITIES
We specialize in Furnace & Air Conditioner Replacement/ Repair and plumbing. We provide 24/7 Emergency Service.
WEBSITE
https://www.furnacefamily.com
PAYMENT METHOD
Visa, Mastercard, AMEX
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5-10 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.