Renewal By Andersen Of Greater Toronto

Windows & Doors Installation & Service
Mississauga ON L5N 2X5
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Windows & Doors Installation & Service
Renewal By Andersen Of Greater Toronto
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Reviews for Renewal By Andersen Of Greater Toronto

Average customer rating:
9.6 10 (480 reviews)

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Henry D
Henry D
0 reviews Toronto, ON
10/10

Home Window Replacement

Excellent customer service from the initial at home consult, to the project management review through to installation and completion. The installation team of Ivan and Nikolay were professional, friendly, and provided a flawless end product. All 7 windows in my home were installed within one working day, my wife and I could not be more pleased with our decision to choose Renewal by Anderson. We would recommend their services and window product line.

Approximate cost of services:
$25,000.00
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Company Response

Henry, this review says it all. We are so proud of our teams and to hear how well you were treated from start to finish, lets us know that we are doing our job. Glad you found us and that we were able to complete your job to your satisfaction. Thank you and we will make sure to share this great review with the team.

Natalie in
Natalie in
0 reviews Whitby, ON
1/10

High cost, quality did not deliver

We paid over $50,000 to replace our rotting wooden windows with what we were assured were the highest quality windows. The company uses high pressure sales tactics to pressure customers to sign a contract on the spot. I was surprised that our home was still cold and drafty with little change in our utility bill over the winter. During a service call we learned most of our windows were manufactured incorrectly. It is taking months for the repairs and the company has not offered any compensation.

Approximate cost of services:
$60,000.00
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Company Response

Natalie, I'm sorry to hear about your experience. I will get your comments to the management team to look into and we will be reaching out shortly to resolve this for you. My apologies again and I assure that we will work tirelessly to turn this around for you.

Fern & Ed
Fern & Ed
2 reviews Mississauga, ON
10/10

Windows Replaced

September 2022- We had two windows replaced, best windows ever had the team was very professional. The salesman was polite and very knowledgeable be prepared to spend a few hours going over everything not 1/2 hour as we were told. The installers were a 2 man crew, they were very great and cleaned up everything too. The project manager came by later to ensure everything was done and we were happy. Unfortunately for us they are not cheapest and although we would love to get more windows we can't afford their prices, we spent $12,000. But I would heartily recommend Renewal by Andersen to anyone looking for quality window. replacement.

Thanks Andreson

Approximate cost of services:
$12,000.00
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Company Response

Fern & Ed, thank you so much for your thoughtful review about your experience. It was our pleasure replacing your windows and getting the opportunity to serve your family.

Jim in Toronto
Jim in Toronto
2 reviews Toronto, ON
10/10

Basement Window

Window arrived earlier than expected and installers were quick and cleaned up the work area when done.
A minor adjustment to the fit of the screens was needed and performed within a couple of days.

Approximate cost of services:
$9,000.00
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Company Response

Jim, we are very proud of our installers, and thrilled to hear that they provided you with an excellent installation experience. Thanks and welcome to the Renewal family!

Em Gee
Em Gee
0 reviews Ajax, ON
10/10

Whole house windows replacement

Very satisfied with the instalment done by Ivan and Nikolay! They were very efficient and worked very hard. The windows look great and Ivan made sure to give instructions about the windows and how to care for them well. Thanks to everyone in the team!

Approximate cost of services:
$23,877.00
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Company Response

Em, thank YOU for trusting your home and project to us! We're delighted to hear that Ivan and Nikolay took such wonderful care of you. We're so happy that you're happy and welcome you to the Renewal family :)

Private User
Private User
Private User reviews Toronto, ON
0/10

Brutal Sales Pitch

High pressure sales tactic. Rep comes in. Quotes over 100k off the iPad. Doesn't show cost breakout nor discount on windows. The best part? Buddy says the price quoted is only good for the night. Excuse me. The TV commercial states; the price quoted is down to the penny and good for one year.

What a misleading person. If the first impression is the lasting impression then the next company impression would never make it past my front door.

I've since gone to a different company, granted vinyl windows and all windows 40k.

How dare this person comes in and expects me to be pressured and misled with the joke saying only good for tonight. Used car salespeople probably don't use that line.

Unbelievable.

Approximate cost of services:
$110,000.00
1 of 1 people found this review helpful.
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Company Response

I’m sorry to hear that your experience with our sales representative was not a positive one and I apologize for that. Because we are a full service custom window & door manufacturer with a made-to-order product, there are many details, options, and specifications that need to be considered to give a quote or range. Our design consultants inspect and measure your current windows and doors, design your project with you based on your wants and needs, explain our product and services and provide you with a price quote that is good for one year. Most home improvement companies that cover a wide region or territory will also offer an incentive to do business without having the representative make a second trip. The incentive is designed to reward customers who recognize an immediate need for windows/doors and are ready to move forward with our company without further analysis. This is a reward for these folks and not a punishment for people who are simply not ready. This is the same concept many large retailers use when they advertise a "one day only" sale. We offer the same incentive to every customer. It has been our experience that our pricing is reasonable for the quality of our product and process. If you'd like, we can dig into the pricing together to answer any questions you may have. Thank you for your consideration, and let us know if you have additional questions or if your needs change in the future.

Marlene in Newmarket
Marlene in Newmarket
3 reviews Newmarket, ON
10/10

Fantastic Company Total Satisfaction

BEAUTIFUL job, terrific service. Alex & Nikolay took care of everything. Recommending to everyone I know. Chad (project manager) came by & called.

I will use this company for any other window/door replacements !!

Renewal by Anderson puts customers first!!!

Approximate cost of services:
$1,000,000.00
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Company Response

Marlene, this review says it all. We are so proud of our teams and to hear how well you were treated from start to finish, lets us know that we are doing our job. Glad you found us and that we were able to complete your job to your satisfaction. Thank you and we will make sure to share this great review with the team.

Private User
Private User
Private User reviews Bolton, ON
10/10

Whole home window replacement

Experience from soup to nuts was 110%. Sales team, installation team and project management were superb.

Approximate cost of services:
$80,000.00
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Company Response

Thanks for sharing your positive experience with us. Our team works hard to make your replacement project the best so we're thrilled to hear you enjoyed your experience with us. Should you need anything from us in the future, please let us know. We look forward to working with you again!

Marg Errol in Mississauga
Marg Errol in Mississauga
2 reviews Mississauga, ON
10/10

Window and Door Replacement

Right from start to finish it was a pleasure to have worked with these professionals. Mark put up with my many questions and we were treated with respect throughout the process ! At the time of install, we were missing a part that we should have gotten. Mark went to purchase the part, on his own time, so the job could be completed that day. Nikola,Ivan, and Vladyslav were our installers and they ensured we were happy and that we understood how everything worked. Amazing!! This is our second time working with Anderson and will do it again as
needs arise! Thank you Thank you !

Approximate cost of services:
$15,000.00
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Company Response

Marg, thank you so much for taking the time to detail your experience. When we talk about Renewal by Andersen Signature Service, this is exactly what we mean. We're happy to hear that YOU are happy, and are glad we had the opportunity to work on your project. Thanks for trusting your home to us again!

theryandent
theryandent
4 reviews Toronto, ON
10/10

Replacing old windows

We love our new windows!!
Our house had some very old and very energy inefficient windows. Mark was very helpful in presenting some beautiful options and demonstrating the value of RBA windows.
A big thank you to Joe & Ekam for their expert services during the project installation!

Approximate cost of services:
$12,000.00
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Company Response

theryanddent, we're so glad you had such a positive experience and that you are pleased with the final results. We really appreciate hearing from our customers and we thank you! Don't forget, we're here for you - so if you have any questions or concerns, don't hesitate to get in touch with us.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Renewal By Andersen Of Greater Toronto

Renewal by Andersen of Greater Toronto & Ottawa is proud to serve the window replacement and patio door replacement needs of Ottawa, Niagara Falls, the Greater Toronto Area and a large portion of Ontario.

Our turnkey process begins with a call from you and includes a respectful in-home sales consultation, custom-manufacturing of replacement windows to precisely fit your home and installation by a dedicated team of professionals. Best of all, we stand behind our products and installation with one of the strongest warranties in the Ontario window replacement business.

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