Renewal By Andersen Of Greater Toronto

BEAUTIFUL job, terrific service. Alex & Nikolay took care of everything. Recommending to everyone I know. Chad (project manager) came by & called.

I will use this company for any other window/door replacements !!

Renewal by Anderson puts customers first!!!

Experience from soup to nuts was 110%. Sales team, installation team and project management were superb.

Right from start to finish it was a pleasure to have worked with these professionals. Mark put up with my many questions and we were treated with respect throughout the process ! At the time of install, we were missing a part that we should have gotten. Mark went to purchase the part, on his own time, so the job could be completed that day. Nikola,Ivan, and Vladyslav were our installers and they ensured we were happy and that we understood how everything worked. Amazing!! This is our second time working with Anderson and will do it again as
needs arise! Thank you Thank you !

We love our new windows!!
Our house had some very old and very energy inefficient windows. Mark was very helpful in presenting some beautiful options and demonstrating the value of RBA windows.
A big thank you to Joe & Ekam for their expert services during the project installation!

From the very begin with the sales representative, Elan, we had a great experience. Elan was knowledgeable in the products and truly helped us narrow down what we envisioned for the front of our home. This was followed by Ivan and the team with their exceptional job with the installation. With the difficult task, of braving the winter cold elements, they were amazing. They were tidy/clean, professional, personable and a delight to be around. Once the project was complete, you wouldn't have known they were there, with how organized and clean they were. During the install, we were also visited by the project manager, Layne. He also was exceptional with his explanations and walkthrough of the project, in terms of present time and in the future with the warranty. I couldn't be any happier with this experience and would highly recommend Renewal. You have a unique and outstanding team, that values their clients. Thank you so much!

Great windows and perfect installation. I changed all the windows of home. Would definitely work again

I recently found out my parents were charged $13.2k for a single door with sidelight. My parents are elderly and in my opinion Anderson used this to take advantage of them. The bill has zero breakdown of the costs involved, just a whopping final price of 13.2k for a steel door with side light. Apparently that was a deal as it included a %30 discount. So in actuality the price of the door was $17.1k. I've tried to contact the sales person by phone and e-mail multiple times to get a breakdown of the costs and surprise surprise no response. I've also tried to contact the project manager - no response. I've tried to call their general line and I was told they would forward me to the right department. I'm sure you can guess what happened next. I ended up talking to a voice mail system and I'm still waiting for a call back after two weeks. The fact that they aren't will to give a price break down of the costs involved raises red flags.

I decided to get quotes from other suppliers and found out Renwal Anderson is charging nearly twice the going rate! The quotes received for the exact same door and sidelight were on average around $7.5k.

I've read other reviews about Anderson and I definitely see a pattern - high pressure sales tactics and grossly over priced products. Seems as though it's part of their regular practice to over charge customers. Very unethical business. In short, DO NOT DEAL WITH THIS COMPANY!

JOE and EAKAM did a very professional and thorough job on the installation of new doors. They prepared and setup to remove the existing doors, installed the new doors perfectly with all trim/finishing required, left the area very neat and tidy, and provided a demo on how to operate the doors and locks with tips on how to clean the glass. The only unexpected surprise was the 3 month wait beyond the estimated installation date, which we had to initiate communication to get updates on the timeline. This was so delayed (without mention to us) that it was completed in winter, a very cold day for Joe, Eakam and inside our house.

The whole process has been very professional. The install team of Joe and Eakam were very efficient. Arrived on time, put protective mats down, did removal, install and clean-up of two windows (including exterior flashing) in half a day. Also went over operation and cleaning of windows. We've worked with a lot of contractors in our home and these two gents are up there with the best. Also appreciated the rest of the team communication and checkins to indicate then they were arriving and see if everything was going o.k.

We saw Renewal by Andersen at the CNE in August. Duane came out for our sales visit. He was extremely educated on the product and made sure we knew everything before making our decision. He was great to work with for financing as well. Mark came out to do our measurements. He was great with our crazy kids and did not seem bothered by the toys and clutter everywhere. Ivan, Dylan and Josh did our install. They were extremely professional and respectful of our home. They worked extremely quickly. They covered the floor and any items near by, then vacuumed once done. They made sure to show us how the windows worked and cleaned up all the outdoor garbage. We had asked they leave the old windows which they stacked very neatly against our garage. 100% would recommend the whole process. I realize these are the more expensive option when looking for windows but if this is a home you see yourself in for a long time please invest in this product. It is absolutely amazing. You can see and feel the difference in quality.