High cost, quality did not deliver
We paid over $50,000 to replace our rotting wooden windows with what we were assured were the highest quality windows. The company uses high pressure sales tactics to pressure customers to sign a contract on the spot. I was surprised that our home was still cold and drafty with little change in our utility bill over the winter. During a service call we learned most of our windows were manufactured incorrectly. It is taking months for the repairs and the company has not offered any compensation.
- Approximate cost of services:
- $60,000.00
- Company Response
Natalie, I'm sorry to hear about your experience. I will get your comments to the management team to look into and we will be reaching out shortly to resolve this for you. My apologies again and I assure that we will work tirelessly to turn this around for you.