Renewal By Andersen Of Greater Toronto

Windows & Doors Installation & Service
Mississauga ON L5N 2X5
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Windows & Doors Installation & Service
Renewal By Andersen Of Greater Toronto
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96%

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Reviews for Renewal By Andersen Of Greater Toronto

Average customer rating:
9.6 10 (474 reviews)

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new windows and doors
new windows and doors
1 review Toronto, ON
10/10

New windows and doors

Very happy with the service and product. Viki in sales, Layne project manager and the wonderful installers Edgar, Jesus, Juan and Ruben are all terrific. Excellent work. They made a complex project easy.

Approximate cost of services:
$98,000.00
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Company Response

We're delighted to hear that you had such a wonderful experience throughout the process - it makes us very proud! Thanks so much and welcome to the Renewal family :)

Kennedy TRANE
Kennedy TRANE
1 review Port Hope, ON
10/10

Windows

We are so happy with the work that was done and our Beautiful New Windows.
The Crew Harold Mario and Michael were
Super Awsome Great Guys. We would refer
Them to Anyone. We would also like to
Thank Elan Sales and Tom Project Manager
For making it all happen. We Are So Happy.
Excellent Customer Service All Around.

Thanks Again
Connie and John

Approximate cost of services:
$17,000.00
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Company Response

Kennedy, this review says it all. We are so proud of our teams and to hear how well you were treated from start to finish, lets us know that we are doing our job. Glad you found us and that we were able to complete your job to your satisfaction. Thank you and we will make sure to share this great review with the team.

Natalia Harris in Toronto
Natalia Harris in Toronto
4 reviews Toronto, ON
10/10

Windows replaced

We are very pleased with our six new windows from Renewal by Andersen. Blayne, the sales rep, did a great job of fielding our many questions and explaining the technology and manufacturing that goes into the windows, and came up with a creative solution of having a larger sill added to the inside of our front window in lieu of a bay window. He also got us some discounts that made going with this company affordable. Nelson did the measurements and paid us a visit after the installation was complete to make sure that we were happy with the final product. The installersMatt, Corey, and Robwere professional, friendly, tidy, and worked with a great attitude, even despite the less than ideal late November weather conditions. Our house felt warmer and quieter from day one, and we look forward to many years of clear views.

Approximate cost of services:
$21,350.00
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Company Response

Natalia, this review says it all. We are so proud of our teams and to hear how well you were treated from start to finish, lets us know that we are doing our job. Glad you found us and that we were able to complete your job to your satisfaction. Thank you and we will make sure to share this great review with the team.

Private User
Private User
Private User reviews Toronto, ON
10/10

Window and door replacement

From my virtual consultation with Jason to my visit from Lane to the installation by Joe and Eakam I received excellent customer service and care. This is my second window installation with this company and they did not disapppoint. Joe and Eakam were a great team who worked non stop and were incredibly neat and tidy. They left their working area spotless and were professional the entire time. They each knew exactly what their job was and worked in tandem to complete.

Approximate cost of services:
$11,000.00
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Company Response

There is no greater praise than a repeat customer! Thank you so much for trusting your home to us time and time again. We are ALWAYS here for you!

Henry D
Henry D
0 reviews Toronto, ON
10/10

Home Window Replacement

Excellent customer service from the initial at home consult, to the project management review through to installation and completion. The installation team of Ivan and Nikolay were professional, friendly, and provided a flawless end product. All 7 windows in my home were installed within one working day, my wife and I could not be more pleased with our decision to choose Renewal by Anderson. We would recommend their services and window product line.

Approximate cost of services:
$25,000.00
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Company Response

Henry, this review says it all. We are so proud of our teams and to hear how well you were treated from start to finish, lets us know that we are doing our job. Glad you found us and that we were able to complete your job to your satisfaction. Thank you and we will make sure to share this great review with the team.

Natalie in
Natalie in
0 reviews Whitby, ON
1/10

High cost, quality did not deliver

We paid over $50,000 to replace our rotting wooden windows with what we were assured were the highest quality windows. The company uses high pressure sales tactics to pressure customers to sign a contract on the spot. I was surprised that our home was still cold and drafty with little change in our utility bill over the winter. During a service call we learned most of our windows were manufactured incorrectly. It is taking months for the repairs and the company has not offered any compensation.

Approximate cost of services:
$60,000.00
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Company Response

Natalie, I'm sorry to hear about your experience. I will get your comments to the management team to look into and we will be reaching out shortly to resolve this for you. My apologies again and I assure that we will work tirelessly to turn this around for you.

Fern & Ed
Fern & Ed
2 reviews Mississauga, ON
10/10

Windows Replaced

September 2022- We had two windows replaced, best windows ever had the team was very professional. The salesman was polite and very knowledgeable be prepared to spend a few hours going over everything not 1/2 hour as we were told. The installers were a 2 man crew, they were very great and cleaned up everything too. The project manager came by later to ensure everything was done and we were happy. Unfortunately for us they are not cheapest and although we would love to get more windows we can't afford their prices, we spent $12,000. But I would heartily recommend Renewal by Andersen to anyone looking for quality window. replacement.

Thanks Andreson

Approximate cost of services:
$12,000.00
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Company Response

Fern & Ed, thank you so much for your thoughtful review about your experience. It was our pleasure replacing your windows and getting the opportunity to serve your family.

Jim in Toronto
Jim in Toronto
2 reviews Toronto, ON
10/10

Basement Window

Window arrived earlier than expected and installers were quick and cleaned up the work area when done.
A minor adjustment to the fit of the screens was needed and performed within a couple of days.

Approximate cost of services:
$9,000.00
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Company Response

Jim, we are very proud of our installers, and thrilled to hear that they provided you with an excellent installation experience. Thanks and welcome to the Renewal family!

Em Gee
Em Gee
0 reviews Ajax, ON
10/10

Whole house windows replacement

Very satisfied with the instalment done by Ivan and Nikolay! They were very efficient and worked very hard. The windows look great and Ivan made sure to give instructions about the windows and how to care for them well. Thanks to everyone in the team!

Approximate cost of services:
$23,877.00
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Company Response

Em, thank YOU for trusting your home and project to us! We're delighted to hear that Ivan and Nikolay took such wonderful care of you. We're so happy that you're happy and welcome you to the Renewal family :)

Private User
Private User
Private User reviews Toronto, ON
0/10

Brutal Sales Pitch

High pressure sales tactic. Rep comes in. Quotes over 100k off the iPad. Doesn't show cost breakout nor discount on windows. The best part? Buddy says the price quoted is only good for the night. Excuse me. The TV commercial states; the price quoted is down to the penny and good for one year.

What a misleading person. If the first impression is the lasting impression then the next company impression would never make it past my front door.

I've since gone to a different company, granted vinyl windows and all windows 40k.

How dare this person comes in and expects me to be pressured and misled with the joke saying only good for tonight. Used car salespeople probably don't use that line.

Unbelievable.

Approximate cost of services:
$110,000.00
1 of 1 people found this review helpful.
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Company Response

I’m sorry to hear that your experience with our sales representative was not a positive one and I apologize for that. Because we are a full service custom window & door manufacturer with a made-to-order product, there are many details, options, and specifications that need to be considered to give a quote or range. Our design consultants inspect and measure your current windows and doors, design your project with you based on your wants and needs, explain our product and services and provide you with a price quote that is good for one year. Most home improvement companies that cover a wide region or territory will also offer an incentive to do business without having the representative make a second trip. The incentive is designed to reward customers who recognize an immediate need for windows/doors and are ready to move forward with our company without further analysis. This is a reward for these folks and not a punishment for people who are simply not ready. This is the same concept many large retailers use when they advertise a "one day only" sale. We offer the same incentive to every customer. It has been our experience that our pricing is reasonable for the quality of our product and process. If you'd like, we can dig into the pricing together to answer any questions you may have. Thank you for your consideration, and let us know if you have additional questions or if your needs change in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Renewal By Andersen Of Greater Toronto

Renewal by Andersen of Greater Toronto & Ottawa is proud to serve the window replacement and patio door replacement needs of Ottawa, Niagara Falls, the Greater Toronto Area and a large portion of Ontario.

Our turnkey process begins with a call from you and includes a respectful in-home sales consultation, custom-manufacturing of replacement windows to precisely fit your home and installation by a dedicated team of professionals. Best of all, we stand behind our products and installation with one of the strongest warranties in the Ontario window replacement business.

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.