Furnace Solutions Heating & Air Conditioning

Heating & Air Conditioning
Edmonton AB T5T 4M2
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HomeStars
Heating & Air Conditioning
Furnace Solutions Heating & Air Conditioning
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73%

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Reviews by rating (past 12 months)

Reviews for Furnace Solutions Heating & Air Conditioning

Average customer rating:
9.9 10 (401 reviews)

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king_construction01
king_construction01
1 review Beaumont, AB
10/10

Air conditioning

Nice clean work, no mess, the installers were very helpful and explained everything when they were finished, the price is exactly what I was quoted no hidden costs. Very impressed

Approximate cost of services:
$4,100.00
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Company Response

Thank you so much for taking the time to come to HomeStars to review us. We could not be more pleased to hear that you had such a great experience with us.

If we can assist you in any of your other heating and cooling needs, or you have any further questions about your install, please do not hesitate to contact us.

Dusan L.
Dusan L.
1 review Edmonton, AB
10/10

Central AC unit installed

Guys were on time, very friendly professional and courteous. They were quick with the installation and
knowledgeable when explaining about the AC unit, maintenance and use of new digital thermostat.

Approximate cost of services:
$3,300.00
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Company Response

Thank you so much for your wonderful review. At Furnace Solutions, customer service and satisfaction is our number one priority and we could not be more pleased to see that this is being shown in our work.

Please do not hesitate to contact us if you have any questions or concerns about your install or any further heating and cooling needs you may have.

tnhatton
tnhatton
1 review Edmonton, AB
10/10

Garage heater

Supply & install heater in garage. They did a proffessional job from start to finish. From the istimator to the fellows that did the install all did what was expected. I would highly recommend this company.
Thomas Hatton

Approximate cost of services:
$2,300.00
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Company Response

Thank you Thomas! We are always so pleased to hear that our customers are satisfied with the services we provide.

If you have any further heating and cooling concerns, please do not hesitate to contact us at anytime.

cal
cal
1 review Edmonton, AB
10/10

Furnace, AC, water heater install

I was very comfortable in hiring the team from Furnace Solutions to replace my furnace, humidifier, air purifier and water heater. They also installed a new ac and thermostat.
The initial consultation process was presented well by Ryan and never once through the whole meeting did I feel that he was trying to upsale any products. I knew what I wanted, but I valued his honest opinion on which products I should choose. He was very knowledgeable and was very good in relaying what needed to be done. He was very courteous and was insistent that I contact him if I had any questions or concerns.
The work on the day of the install couldn't have gone any smoother. I was involved in the decision making process when alternative options in certain installs were available. Jon and Matt worked hard all day. They were punctual, knowledgeable and hard working. In the end the new products were installed well and I am very pleased with the outcome. My family will benefit from the superior service offered by Furnace Solutions for many years to come.

Approximate cost of services:
$12,000.00
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Company Response

Thank you so much for taking the time to come to HomeStars to review us. IT is because of customers like you that we were able to receive the HomeStars Best of 2016 Award.
We are also so pleased to hear your feedback on any jobs that we do. Jon and Matt are two of our best guys and we are glad to hear that they are showing this to our customers.
At Furnace Solutions, customer services is our top priority every step of the process from the quote to the install and we could not be happier to see that this is apparent to all of our loyal customers.
If you have any further questions in regards to your install or any other heating and cooling needs that you may have, please do not hesitate to contact us at anytime.

minigins
minigins
1 review Fort Saskatchewan, AB
10/10

garage heater install

Amazing company! These guys are a class act right from the estimate to the final product install. Our family was amazed by the professionalism and knowledge this company exhibits.I would highly recommend furnace solutions for any service needed. They genuinely care about the customer. Cheers and thanks again!

Approximate cost of services:
$2,100.00
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Company Response

Thank you for coming onto HomeStars to review your experience with Furnace Solutions. We appreciate the positive feedback regarding the process from beginning to end.
We truly value our customers experience and are pleased to hear about the referral to others for our services.
If any questions arise in the future, do not hesitate to contact us anytime. Thank you again for sharing your positive experience!

Glenn
Glenn
1 review Sherwood Park, AB
10/10

Central Air Conditioning install - Upgraded model

SUPER POSITIVE EXPERIENCE, DO NOT LOOK ELSEWHERE.Good day!I very seldom take the time to write a review these days as the customer service level typically dictates a pass with my time, but not in this case. I work in the luxury automotive industry and the expectation level is very high. I've become a demanding customer myself although the level of service provided is usually not reciprocated. So here's the skinny, Ryan showed up on a Sunday, on time, and provided me the most thorough explanation of what needed to happen that I've received in a long time, actually, how about ever. I've a terrible issue with wanting new vehicles every six months and with all 5 in the past few years I did not receive the detailed, confidence building presentation with any of them. This includes the six figure purchase.I won't bore you with 4 more paragraphs although I could fill them detailing the amazing, clean job they completed (I'm a bit of an anal fellow). If you want great service, thorough explanations, GREAT value, and above all else the desire to provide an exceptional client experience please do not waste your time looking at any other company. Ryan and Furnace Solutions did a truly exceptional job and have built a customer for life.Last thing... I did the research, vetted the competition, and looked at numerous quotes. This industry is very competitive working on lower than average margins. You will not find more value than dealing with Ryan. If you want to roll the dice, look elsewhere, if you want a winner, I've picked it for you.Good luck, I'm looking forward to needing their services again!Thanks Ryan and team. Very well trained and customer first staff.Glenn

Approximate cost of services:
$5,300.00
1 of 1 people found this review helpful.
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Company Response

Wow! We can not thank you enough for your very detailed, very positive review. At Furnace Solutions, customer services is our number one priority and we could not be more pleased to hear that this is apparent in every interaction that we have with our customers.
It is because of amazing customers like you that we were able to win the HomeStars Best of 2016 Award, so thank you for taking time out of your busy day to come and review us.
Please do not hesitate to contact us if you have any further questions or concerns with regards to your install or any other heating and cooling need that you may have.

laurie
laurie
1 review Barrhead, AB
10/10

Air conditioning

Neat workmanship, quoted price was right on, were on time, friendly, knowledgeable about product, no problems at all and would refer them to friends and family.

Approximate cost of services:
$4,000.00
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Company Response

Thank you so much for taking the time to review us! We love hearing that we were able to meet your needs and that we were able to do so with the best customer service and quality of work.
We appreciate your excitement and for referring us to your family and friends.
If you have any further questions regarding your install or any other heating and cooling needs that you may have. Please do not hesitate to give us a call.

bisti
bisti
1 review Edmonton, AB
10/10

Heat problem

Good work,good service.politeness,great work,great work,we wil be greatly thankful to the person who did our heating problem

Approximate cost of services:
$185.00
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Company Response

Thank you for coming onto HomeStars to review us. Every review helps us improve our services. It is because of loyal customers like you that we have received the HomeStars Best of 2016 award.
Please do not hesitate to contact us for any further heating and cooling needs that you may have.

gblum.gb1
gblum.gb1
1 review Edmonton, AB
10/10

Water heater installation

Very knowledgable about the situation. Was at the house at the time that was stated. Good attitude and manners which I appreciated. Job was done quickly and effeciantly. Would have Scott Porporo back anytime without hesitation.

Approximate cost of services:
$1,190.00
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Company Response

Thank you so much for taking the time out of your day to come to HomeStars and review us. Customer Services is very important to us at Furnace Solutions, and we are always very pleased to hear when our customers can see that through our work.
Please do not hesitate to contact us if you have any further questions or concerns about your Hot Water Tank installation or any other heating and cooling needs that you may have.

panders
panders
1 review Edmonton, AB
10/10

Air conditioning

Service was very efficient and dependable. The company was extremely easy to deal with. Answered all my questions and responded quickly. No problems at all and would definitely without a doubt hire them again. Also would refer them to friends and family !

Approximate cost of services:
$3,000.00
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Company Response

Wow! Thank you so much for recommending us to your family and friends. We always love to hear how happy our customers are with the services we have provided.
Please let us know if you have any further questions about the installation of your AC, or if you are considering any other heating and cooling related renovations in your home.
Thank you for taking the time to review us we greatly appreciate it.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Furnace Solutions Heating & Air Conditioning

Furnace Solutions was built to give you customer service like no other . Dealing with furnace repair, furnace installation, air conditioning repair, air conditioning installation and all HVAC services. We believe in high quality, clean work and attention to detail at a reasonable price. We wanted to offer our customers ...
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