Reviews

10/10

SUPER POSITIVE EXPERIENCE, DO NOT LOOK ELSEWHERE.Good day!I very seldom take the time to write a review these days as the customer service level typically dictates a pass with my time, but not in this case. I work in the luxury automotive industry and the expectation level is very high. I've become a demanding customer myself although the level of service provided is usually not reciprocated. So here's the skinny, Ryan showed up on a Sunday, on time, and provided me the most thorough explanation of what needed to happen that I've received in a long time, actually, how about ever. I've a terrible issue with wanting new vehicles every six months and with all 5 in the past few years I did not receive the detailed, confidence building presentation with any of them. This includes the six figure purchase.I won't bore you with 4 more paragraphs although I could fill them detailing the amazing, clean job they completed (I'm a bit of an anal fellow). If you want great service, thorough explanations, GREAT value, and above all else the desire to provide an exceptional client experience please do not waste your time looking at any other company. Ryan and Furnace Solutions did a truly exceptional job and have built a customer for life.Last thing... I did the research, vetted the competition, and looked at numerous quotes. This industry is very competitive working on lower than average margins. You will not find more value than dealing with Ryan. If you want to roll the dice, look elsewhere, if you want a winner, I've picked it for you.Good luck, I'm looking forward to needing their services again!Thanks Ryan and team. Very well trained and customer first staff.Glenn

Approximate cost of services:
$5,300.00
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Company Response

Wow! We can not thank you enough for your very detailed, very positive review. At Furnace Solutions, customer services is our number one priority and we could not be more pleased to hear that this is apparent in every interaction that we have with our customers.
It is because of amazing customers like you that we were able to win the HomeStars Best of 2016 Award, so thank you for taking time out of your busy day to come and review us.
Please do not hesitate to contact us if you have any further questions or concerns with regards to your install or any other heating and cooling need that you may have.