Fix Appliances Ca

Technician was excellent. Thorough, knowledgeable with my appliance brand, courteous, careful and he explained the issue and solution so I could understand.

Definitely recommend.

Ilya was prompt, professional and capable. I am very impressed with every stage of this repair

Yarik exceeded my expectations. My washing machine was making strange noises, but the technician fixed it effortlessly. The reliability is commendable.

Great service, they kept me up to my date with everything, clean, neat and tidy. I wouldnt hesitate to use them again.

Erick(sorry of I misspelled your name) came same day to try to fix our refrigerator which had unusual cooling cycles. We were expecting a bad result and that we would have to replace the whole fridge due to the age, however, Erick came with the great news that it's a common issue and they he even had the part with him!
He quickly and efficiently did the job and the fridge has been cooling perfectly ever since!
Thanks fix appliances and thanks Erick!

We called Fix Appliances as our Blomberg washing machine wasn't working at all. When I called, we were able to schedule a service call the next day.

Roman was able to immediately diagnose the issue and mentioned that he would deal with ordering the parts and be in touch with next steps. He communicated with us via calls/texts throughout the week providing updates and answering any questions we had.

Within a week, he received the parts and called me same day to schedule the repair.

The repair was completed smoothly and Roman fixed our washer far earlier than we had expected.

If we have any issues with any of our appliances in the near future, we won't hesitate to reach out to Roman @ Fix Appliances.

In Oct 2023 I had a repair technician for Fix Appliances come to my home to diagnose the problem with my GE fridge for $99. I needed to confirm it was the Mother Board that needed replacing. A job I felt I can do seeming its a plug a go part but needed confirmation it was just that. Once here he had told me it was the mother board but that part that needed programming to work with my fridge so I willingly had him back to replace it. I did check with GE Canada afterwards and that was not the case. It was a simple circuit board that is removed and replaced with no programming required. On a side not the part from GE Canada was under $170 retail and Fix Appliances charged me over $270.
While here to change the part he also changed another part without permission and only told my wife that part also needed replacing once it was already in. This was after he already diagnosed the problem and it was never mentioned previously . Keep in mind we were already on the fence to replace the fridge if the costs were too high so this was unwelcome news but were already in deep at this point. While changing this part a water line was broken and was never noticed. I do accept that this can happen during a repair. When we turned the water back on and tried the water dispenser water was leaking from behind the fridge all over the floor. I contacted them once again and was told the Technician tested the water and it worked fine but they can come back for a fee to replace it. I removed the service cover on the back of the fridge and the broken water line was right next to the part they had replaced. He had never tested the water because the Tech even told my wife I needed to turn the water back when I get home.
I never heard from them again until they offered me a credit for a $100. I declined that because the water line alone will cost me more than that and the offer to resolve this matter ended there. I found the Tech to be very dishonest and the company could care less to fix the problem and make it right.
To further my story my fridge has since broke down since I first posted this review. I have requested my money back but they have not returned my email or refunded my money. They did however offer me $100 to remove this review. Something to think about when you see all 5 star reviews

Dryer broke on thanksgiving weekend. Gave the phone person the make and model of the dryer. Technician came on time on the first business day after the long weekend, assessed the issue, had the parts in truck, serviced dryer and replaced broken parts that same day. This is the third time Ive used them for different appliances. All three times the technicians were polite, donned boot covers, and explained the issue before proceeding with repair. All three times they were able to do the repair the same day.

Sergey was the technician who came to fix our dryer, he was extremely sweet, considerate, and nice. The customer service rep was very sweet and friendly as well! Amazing experience overall and I would 1000% recommend it to others!

Great service -pleasant, professional and helpful service person
Bought the. dishwasher cleaner too
Would call you again
Thank you