Thanks to Luisa and Carlos, my already positive experience with Simply Comfort reached a new level today. Not only did they demonstrate competence and professionalism, they also went out of their way to provide helpful suggestions. Simply Comfort is fortunate to have dedicated, capable and professional employees such as Luisa and Carlos!
I am satisfied with Simply Comfort customer service. Sepi was excellent and very forthcoming, explicit, helpful, and informative. She serviced my equipment thoroughly, explained all her work in detail and professionally.
Christopher brown and damaine smith are very professional and nice. They treated me with kindness and they explained everything to me. I recommened them and their company for any Hvac or smart home services.
Carlos the installer technician and Luisa the business rep were respectful in explaining the details of the service and new equipment (Nest Thermostat) . They explained clearly the details of the offer being made and clearly explained the function and operation of the Nest thermostat
Luisa and Carlos went above and beyond in their call today. Carlos performed a wonderful cleaning...one which previous techs had not performed! Luisa explained everything succinctly as well as Carlos, ..they are an exceptional team!
I had a great experience and helpful with both these products Reza Heydar is the gentleman I always deal with and I would recommend him to anyone else that chooses simply comfort
Ravi and Jegan did a fantastic job and helped me by offering knowledge and information that I definitely needed. I want to thank him for his help and products we got from him
Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
have found Simply Comfort to be very professional, knowledgeable and friendly when dealing this their customers. They explain in detail any issues related to your furnace or a/c. They show you how and where to save money and have affordable maintenance bundles to work with. The 2 Simply Comfort Specialist Nat and Matt went through all the details and were genuinely caring in making us feel as special customers and did everything to make the process run smoothly.
I would recommend the Simply Comfort Company and their well trained specialist to everyone.
Thanks again Nat and Matt
I just had a Nest thermostat installed by Nest pro installers. Sageev and Barry were very informative and helpful and saved me a ton of money by switching my protection plan over to Simply Comfort from Enercare.. it even includes duct cleaning .. I'm a very satisfied customer.
Called Simply Comfort because an electrician botched the simple job of giving my whole home humidifier an independent power source and fried the control board of my furnace. The staff that initially answered the phone were very professional. The service tech was amazing, Ravi Ravindran - very competent; knew the various options for replacement parts or new furnace for our home cold. Also was very well versed in the various payment option and plans available. Ravi made the whole process run smoothly, was available any time for questions and followed up after the install. Highly recommend Simply Commfort - Ask for Ravi Ravindran when you call!!
Approximate cost of services:
$85.00
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Any advice to offer fellow homeowners facing a similar project?
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