- Approximate cost of services:
- $29.99
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
No heat from the furnace since 3 days
Hi Santosh,
Thank you for providing us with your detailed feedback. Your review is very troubling to us and having taken a look at your file, I was able to note that you have been in contact with one of our account managers, Elisabeth, regarding your account. Based on the file notes, it looks like we were able to resolve all of your furnace concerns and were able to come to an agreement in terms of compensation for your time and troubles.
Should you have any additional concerns or questions, please do not hesitate to reach out to us directly.
Best Regards,
Allison
Senior Customer Relations Manager
Hi Vinothini,
Thank you so much for your positive feedback! We know how important Water Filtration, and in your case, our Simply Soft Water Conditioning unit can be to households in the GTA! We know that you will absolutely love this new product in your home and cannot wait to hear your feedback about it.
If you have any additional questions or concerns, please do not hesitate to reach out as we are happy to help!
Kind Regards,
Allison
Senior Customer Relations Manager
Hello Rajani,
Thank you so much for your positive feedback! We are thrilled to hear about the amazing experience you had with our Home Comfort Specialist, Ravi. We will be sure to pass the message along to him!
Best Regards,
Allison
Senior Customer Relations Manager
Hi Gwen,
Thank you so much for your kind words. We know the Nest Learning Thermostat will do wonders to keep you and your family comfortable during these cold, winter months and not to mention the savings you will see on your natural gas bills!
Should you have any additional questions or concerns, please do not hesitate to reach out to us directly.
Kind Regards,
Allison
Senior Customer Relations Manager
Hello Hauthaman,
Thank you so much for taking the time to give us your feedback. We know how important it is for our customers to know all of their options before they make an informed decision and we are so happy to know that you made the right decision and went with us!
Congratulations on your new Nest Thermostat, we know this will do wonders to help save you money and not to mention what a conversation piece this will be in your home!
Kind Regards,
Allison
Senior Customer Relations Manager
protection plan, free nest thermostat
Hi Ashley,
Thank you so much for your feedback! We are so happy to hear that Mike was able to recommend new High Efficiency Equipment for you and your family.
Should you have any further comments or questions, please do not hesitate to reach out to us directly.
Kind Regards,
Allison
Senior Customer Relations Manager
Hi Regie,
Thank you so much for your feedback! We love to hear about positive experiences with our Home Comfort Specialists, are glad to hear you thought Chris is as great as we know he is! We will definitely make sure this review gets back to him and if you have any additional comments or concerns, please do not hesitate to reach out to us directly.
Best Regards,
Allison
Senior Customer Relations Manager
Hello Shiyamalan,
Thank you so much for your review. At Simply Comfort we know how important it is to have well educated Home Comfort Specialists who not only know the ins and outs of the technical aspects but also have great customer service skills. It is really great to know that our customers appreciate our efforts!
If you ever have any additional questions or concerns, please do not hesitate to reach out to us directly.
Best Regards,
Allison
Senior Customer Relations Manager