Roy Inch & Sons Home Services by Enercare

Formerly Roy Inch & Sons Service Experts
Heating & Air Conditioning
London ON N6E 2Z9
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Heating & Air Conditioning
Roy Inch & Sons Home Services by Enercare
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87%

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Reviews by rating (past 12 months)

Reviews for Roy Inch & Sons Home Services by Enercare

Average customer rating:
9.7 10 (557 reviews)

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Grant Brown in Elora
Grant Brown in Elora
2 reviews London, ON
10/10

Water Heater Rental Tank

We had a new water heater rental tank installed. The service empolyees Jason Bierworth and Dan Holden arrived on time and were very polite, friendly and professional and we were pleased with their service . We also have our furnace and air conditioning maintenance done yearly and our very pleased with the employees service. Grant Brown London Ontario

Approximate cost of services:
$0.00
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Company Response

We appreciate you choosing us for your HVAC and plumbing needs! We are happy to hear that Jason and Dan provided you great service and we hope you're enjoying your new water heater.

Bill Webster in London
Bill Webster in London
1 review London, ON
10/10

Furnace/Airconditioning

We have had a maintenance contract for our furnace and air conditioning unit with Roy Inch for over 30 years in every house London that we have lived in. We have always been more than satisfied with your service and yesterday was no exception. This was Brandon's first time calling on us but he certainly fit into the mould of all the techs who have worked on our equipment in the past. He called ahead and arrived on time and did a very thorough inspection of our furnace. Replaced our filter, and signed us up for next year. Will be very happy if he is the tech to check our air conditioning unit in the spring.

Approximate cost of services:
$300.00
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Company Response

We have truly appreciated your business over the years and thank you for being such a loyal customer. We are happy to hear that you were pleased with Brandon's work and service and we look forward to continue working with you!

grace sweeney in London
grace sweeney in London
2 reviews London, ON
10/10

new furnace

Jason Bierworth and Barry Pett put in a new furnace for my home. They were professional and explained things I asked and were very clean in their work.
Thanks for a good job--done an hour earlier than I expected.
Grace

Approximate cost of services:
$4,100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We appreciate this great review and hope you're enjoying your new furnace!

Gaetan Labbe in Kitchener
Gaetan Labbe in Kitchener
1 review London, ON
10/10

Furnace Maintenance

Brandon did a maintenance call to our furnace on 13 October 16. He is a very highly skill technician and performed the maintenance in a timely and professional manner. He also provided many valuable recommendations. He also contacted the main office in order to arrange an appointment date for the possibility for us to upgrade our equipment (furnace and AC) in the spring of 2017.
Very caring, informative and professional young man. Your company is lucky to have such a technician.

Approximate cost of services:
$140.00
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Company Response

Thank you so much for your kind words for Brandon. We appreciate your business and are available 24/7/365 for all your heating and cooling services.

Erich in Lambton Shores
Erich in Lambton Shores
1 review Plympton-Wyoming, ON
10/10

New furnace and air conditioner

I am very satisfied with the service received. The sales consultant provided me with 4 options from lowest to highest cost and explained the benefits of each one to help me decide the best option. The installation went very well, with minimal disruption to my home activities. The installers were very friendly and professional. I had a follow-up with the sales consultant after installation to ensure that work was done to my satisfaction and have all warranties and rebates applied for. He also provided a detailed walk-through of the new programmable thermostat. I would strongly recommend that company to anyone.

Approximate cost of services:
$17,000.00
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Company Response

We appreciate you choosing us for your recent installation and thank you for this great review and recommendation. We are happy that the team provided you excellent service and we hope you're enjoying your new system!

Private User
Private User
Private User reviews , ON
10/10

Furnace issue/ Annual maintenance

Brandon B. did a repair call to our furnace on October 11 2016. He was very efficient and was able to isolate the problem quickly and readily explained the cause and the error codes received. As the annual maintenance was due the following week, he completed this for us at the same visit after contacting the main office. Arranged dates for the 2017 equipment maintenance.
Very caring, informative and professional. Would be welcome in our home for any other issues that may arise.

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We are happy to hear that you enjoyed working with Brandon and we appreciate you taking the time to write this great review. We look forward to continue working with you and we hope you're having a great fall!

Tracy in London
Tracy in London
3 reviews London, ON
10/10

Furnace maintenance

Brandon came to do a maintenance check on my furnace and he was so informative and professional. I was very impressed with the service. I will continue to use Roy Inch as my heating/cooling specialists due to the awesome service.

Approximate cost of services:
$200.00
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Company Response

Thank you for choosing us for your home comfort services!

Private User
Private User
Private User reviews Lambton County, ON
10/10

Furnace inspection and maintenance

Larry the service technician was right on time for the appointment and spent over an hour doing what appeared to be a very thorough job in a dirty cramped crawl space, with no complaint. He was very pleasant and friendly to deal with. Will definitely call this company in the spring to have the air conditioning serviced.

Approximate cost of services:
$183.00
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Company Response

We are happy to hear that you enjoyed working with Larry and we appreciate you choosing us for your home comfort services!

joseph susko in Ottawa
joseph susko in Ottawa
1 review Port Stanley, ON
6/10

eplace plastic drain for kitchen and laundry in crawl space.

I thought this amount was rather high for 1 man at 6 hrs. what do you think? Will have to think seriously about contacting roy inch and sons on my next project.

Approximate cost of services:
$1,901.79
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Company Response

We understand how stressful HVAC expenses can be and would like the opportunity to address your concerns. Please contact us at CustomerService@ServiceExperts.com with your address and phone number and we'll reach out to you. We look forward to hearing from you.

Heather Parson in London
Heather Parson in London
1 review London, ON
10/10

Drainage problem

I called Roy Inch and Sons because I had a sewage backup in my basement shower. I was given an appointment time between 10 and 12 a.m. Jason arrived at our home at 11 a.m. and solved our draining issue. Thank you again Jason.

Approximate cost of services:
$210.00
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Company Response

We appreciate you choosing us for your plumbing needs and we look forward to continue working with you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Roy Inch & Sons Home Services by Enercare

Roy Inch & Sons Service Experts has been in business for over 91 years & is considered as the leading heating, air conditioning & plumbing provider in London & surrounding area. Roy Inch & Sons Service Experts provides great service, works with integrity, uses honest business practices & employees the ...
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