Roy Inch & Sons Home Services by Enercare

Formerly Roy Inch & Sons Service Experts
Heating & Air Conditioning
London ON N6E 2Z9
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Roy Inch & Sons Home Services by Enercare
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94%

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Reviews by rating (past 12 months)

Reviews for Roy Inch & Sons Home Services by Enercare

Average customer rating:
9.7 10 (558 reviews)

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Heather Parson in London
Heather Parson in London
1 review London, ON
10/10

Drainage problem

I called Roy Inch and Sons because I had a sewage backup in my basement shower. I was given an appointment time between 10 and 12 a.m. Jason arrived at our home at 11 a.m. and solved our draining issue. Thank you again Jason.

Approximate cost of services:
$210.00
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Company Response

We appreciate you choosing us for your plumbing needs and we look forward to continue working with you!

Betty Baker in London
Betty Baker in London
1 review London, ON
10/10

Sumpump replacement

Jason Bierworth went out of his way to fix my situation he was very helpful. Would ask for him again he was helpful in making sugestions for the part he couldn't do.

Approximate cost of services:
$500.00
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Company Response

We are happy to hear that you were pleased with Jason's work and service and we appreciate your business!

Private User
Private User
Private User reviews Dorchester, ON
8/10

Annual Furnace Maintenance

Brandon was very polite and friendly. He answered a few questions for me with good information and explanations for the answers, which I appreciated. He did a thorough checkup of the furnace and humidifier.

Approximate cost of services:
$217.00
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Company Response

Thank you for this great review for Brandon!

Mike Mayer St Thomas in London
Mike Mayer St Thomas in London
1 review Saint Thomas, ON
10/10

Annual furnance maintenance

Krys & Brandon showed up on time and performed the annual furnace maintenance on my 9 year old Lennox 2 stage furnace. All seemed to be in good shape, have to keep an eye on the inductor boot as it seems to have a tear in it.

Resolved an A/C issue while on site.

Changed the speeds of the fan motor and forget to advise. Had to have another tech come later that evening to make sure all was correct. Which it was, the fan speeds had just been lowered to optimize humidity removal when the A/C is on. As it was not ramping up as high as I had been use to, thought there was a problem.

Approximate cost of services:
$159.00
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Company Response

We apologize that the fan speed adjustment was not better explained to you and we appreciate you giving us the opportunity to address your concerns. We look forward to continue working with you!

Scott Fordham from London
Scott Fordham from London
3 reviews London, ON
10/10

Furnace and AC maintenance

Recently had Brandon B. in for a scheduled furnace and AC maintenance. On time, professional and personable. Definitely an asset to your company. Employees like Brandon are why I deal with Roy Inch.

Approximate cost of services:
$222.61
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Company Response

We are happy to hear that you enjoyed working with Brandon and we appreciate you choosing us for your home comfort needs!

Robert Baker from London
Robert Baker from London
2 reviews London, ON
10/10

Annual service

Very satisfied as a regular customer. Brandon diagnosed a problem I was having with thermostat on fireplace . He found a reasonable solution that prevented a return visit. He quickly installed the fix. The cost was appropriate for his extra time.
Thanks Brandon & Roy Inch

Approximate cost of services:
$85.00
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Company Response

We appreciate you choosing us for your heating and cooling services and we look forward to continue working with you!

Gary Magill in London
Gary Magill in London
1 review London, ON
10/10

Annual furnace inspection

Arrived when promised. Brandon Baldwin was very personal and professional. The inspection was completed in a timely manor and all my questions were answered. Before he left he made sure that inspections of my A/C and Heating were scheduled for 2017.

Approximate cost of services:
$0.00
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Company Response

We are happy to hear that you enjoyed working with Brandon and we appreciate your business!

Private User
Private User
Private User reviews London, ON
10/10

Excellent service

Have had water heater, furnace and air conditioner replaced in the past year+.
Installation was as stated; no issues; service was as scheduled; follow up was as expected. Highly recommend Roy Inch & Sons

Approximate cost of services:
$10,000.00
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Company Response

We appreciate you choosing us for your installations and we hope you're enjoying your new systems!

Stan in Toronto
Stan in Toronto
1 review London, ON
10/10

Duct cleaning

Wanted to comment on your service tech Andy. Very professional, courtious and respectful. Did a very thorough job. We are looking forward to the fall and turning on a clean system and not gating sick. Thanks.

Approximate cost of services:
$450.00
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Company Response

Thank you for this wonderful review for Andy! We look forward to working with you again!

Private User
Private User
Private User reviews Kerwood, ON
10/10

New furnace and AC

I had Milton and Omar come into my home to replace my furnace and air conditioner they did a great job and were very quick and efficient i couldn't have asked for a better experience through the process of having these things changed

Approximate cost of services:
$7,000.00
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Company Response

We appreciate you choosing us for your installation and we hope you're enjoying your new systems!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Roy Inch & Sons Home Services by Enercare

Roy Inch & Sons Service Experts has been in business for over 91 years & is considered as the leading heating, air conditioning & plumbing provider in London & surrounding area. Roy Inch & Sons Service Experts provides great service, works with integrity, uses honest business practices & employees the ...
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