Drain Sense Drain Service Ltd

Formerly Drain Source
Plumbing
Vaughan ON L4L8T2
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HomeStars
Plumbing
Drain Sense Drain Service Ltd
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74%

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Reviews by rating (past 12 months)

Reviews for Drain Sense Drain Service Ltd

Average customer rating:
7.2 10 (20 reviews)

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Private User
Private User
Private User reviews Old Toronto, ON
10/10

Job well done

Vince installed my new faucet on a long weekend holiday and did a good job. Highly recommend

Approximate cost of services:
$300.00
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Emily123
Emily123
0 reviews Vaughan, ON
10/10

Efficient and Great Pricing

Vince came the very next morning. Nice and friendly guy. He was quick, pricing was very good. Didnt shame me for what he had to do. Thanks Vince.

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Danny in Mississauga
Danny in Mississauga
0 reviews Mississauga, ON
10/10

Install a faucet and clean out drains

Vince is great to deal with. Really knowledgeable about his trade. He does great work and would recommend him to anyone who needs plumbing work done. Bery reliable. I spoke with him and he showed up the next day and was on time and completed the job.

Thanks
Danny

Approximate cost of services:
$450.00
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Private User
Private User
Private User reviews Vaughan, ON
0/10

Dishwasher and Pipe instalation

I asked him to install dishwasher, he came and said the plug is Electrition job he only pushed the dishwasher inside and hooked up the drain and water. He left the dishwasher loose didn’t adjust the height and didn’t secure it. I have to call someone else and pay again to install the dishwasher.
When I told him he didn’t finish the dishwasher he started yelling at me in my home.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Mass
Mass
0 reviews Vaughan, ON
0/10

The worst job

I hired him to do my plumbing for my salon.
I had to call him twice to due a flood. He wants the money up front but does such a messy job. I now have to hire someone else to do everything all over. His job is messy . I’ve never wrote anyone a bad review but he rips people and he doesn’t know how to talk to customers. He's lazy he forgot close the pipe and I had water flood all over my studio and his response was “my bad I forgot to close it” . What kind of a plumber does this. please do yourself a favour find someone with more experience and never hire anyone from kiji I guess there is a reason why advertise there.

Approximate cost of services:
$2,200.00
1 of 1 people found this review helpful.
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Smart Hand
Smart Hand
1 review Toronto, ON
0/10

Replace porch floor

I am running a small construction business and I got hired by Vince ( owner of the company) to do some work at one of his projects. After the job was completed (both Vince and the client were happy with the job) he kept delaying the payment date and barely answering the text messages. It’s been already 3 months and I still didn’t get payed. Vince just disappeared, no answers at all on the phone, texts messages, voice mail and email. I went to the office address posted on his official website and guess what? there is a barber shop. Doing some online research about him and his company I realized I am not the only one getting screwed up and that his name is linked to more company names. I see a lot of good reviews as well. Maybe they are really happy clients; maybe they are just his friends writing these reviews, who knows?. But me and definitely the lady (on CBC News) were screwed up by him. Please check the link https://www.cbc.ca/news/canada/toronto/10k-dispute-between-landlord-contractor-highlights-hiring-risks-1.2859775
My advice: Don’t deal with Vince Forgione or any of his companies otherwise you risk to go through the court as I am doing now.

Approximate cost of services:
$1,800.00
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Dina
Dina
2 reviews Toronto, ON
10/10

Kitchen Plumbing

Vince was awesome. I called during weekend and he was super pleasant and provided seamless transaction -he coordinated with our tenant and tenant also provided feedback indicating he was great! A++. Highly Recommended!

Approximate cost of services:
$220.00
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Company Response

Dina,It is always a pleasure dealing with you and your tenants. Thank you for putting your trust and confidence in Drain Sense to make sure your tenants are happy and the job is done right. We take pride in making sure all jobs run smoothly from beginning to end.We are here to serve you 24/7! Looking forward to doing more business together and please do not hesitate to contact us further should other plumbing issues/emergencies arise at any of your rental properties.

markskaz
markskaz
1 review Toronto, ON
10/10

Drain cleaning

The best contractor/specialist I ever had to deal with. Did great job, on time and call to let me know he is arriving.

Approximate cost of services:
$225.00
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Company Response

Thank you very much Mark for the wonderful review and glad you were happy with our service!

Linda in Brampton
Linda in Brampton
6 reviews Vaughan, ON
10/10

Maintenance plumbing

Very pleased with the service. Professional, knowledgeable and efficient.
My kitchen sink was snaked, 2 toilets were replaced and one toilet way repaired.

One of my toilets is a Kohler. The Fill valve was defective and I figured I will have it replaced but Vince insisted to have the whole toilet replaced because the part would cost more than a new toilet!
He was right!
Very satisfied. I like when trades are efficient and clean after the job
I trust your members because they know they will be rated after they are done!

Approximate cost of services:
$600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Linda Thank you very much for taking the time during the Canada Day long weekend to write a great review! It was great working with you and I am glad I was able to assist you with all you plumbing and drain needs. Have a safe and fun Canada day!

MeinHaus Online General Contractor
MeinHaus Online General Contractor
8 reviews Mississauga, ON
10/10

Various Plumbing and Other Works

I have gotten work done from Vince & his team at Drain Sense on several occasions. The first time Vince did work for us was at a commercial office of a family member of mine - where Another company had quoted us 8,000$ to remove all the concrete foundation and replace the entire piping network underneath. We found this excessive and decided to call for some additional opinions. Vince showed up and told us this was completely unnecessary, that the pipes were not shifted and only blocked. After verifying this with his camera he proceeded to solve the problem. Even though he encountered different complications on the way, Vince resolved all issues and did not invoice us any extra, sticking to his original quote despite our willingness to pay more.

Since then, Vince has performed several projects, big and small, for clients of mine in various locations. Plumbing and otherwise, I would never hesitate to contract Vince for any works required, or to refer him for any reason to my associates. Great Work Vince - Keep it up!

Approximate cost of services:
$10,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Erik for taking the time out of your busy schedule to write such a great review. Much appreciated! It is a pleasure subcontracting for an honest and meticulous contractor like yourself. Thank you for the trust you put into myself and our company to make certain the job is done right at a reasonable price. Together we always make sure the customer is extremely happy at the completion of any project.It is always a pleasure working with you and I look forward to working with you in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain Sense Drain Service Ltd

***GREAT RATES***24/ 7 Emergency Plumbing and Drain Services***Residential, Commercial, Industrial*** We specialize in all aspects of plumbing and drain work from Frozen Pipes. snaking, video inspections, power flushing, new installations of faucets , vanities, pipe replacements, backwater valve installations and more! We have been serving the GTA and it's surrounding ...
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