Appliance Service Experts

Appliance Repair
Mississauga ON L5B 2C9
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HomeStars
Appliance Repair
Appliance Service Experts
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77%

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Reviews by rating (past 12 months)

Reviews for Appliance Service Experts

Average customer rating:
9.6 10 (81 reviews)

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Erika Bauer from Etobicoke
Erika Bauer from Etobicoke
2 reviews Etobicoke, ON
10/10

refrigerator repair

Amazing service.Were able to schedule appointment that day.Most companies didn't even call back.After giving me a cost of what the repairs should be they suggested it might be a good idea to replace the fridge.Only charged me for the service call.
Now that's honesty and not something you come across any more.I will definitely use them again and highly recommend them.

Approximate cost of services:
$50.00
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Company Response

Hello Erika,

We are glad to hear that our technician was able to help you with your fridge and suggested replacement as an option. Our goal is to give you all of your options and for you to decide what is best in the situation at hand.

We would be happy to assist you with your next repair on your major appliances.

Thank you for using our services.
Colin

Gloria Linda from Mississauga
Gloria Linda from Mississauga
2 reviews Mississauga, ON
10/10

Installation of Dish Washer

Colln asnwered. He was very polite and gave me an appointment right away. He came on time,was very efficient and did a good job. I was very happy with his work.

Approximate cost of services:
$150.00
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Company Response

Hello Gloria,

Thanks for the great feedback regarding your dishwasher installation. We are happy to help with any of your major appliances going forward.

Please give us a call next time you require repairs on your major appliances.

Thanks,
Colin.

Dan from Mississauga
Dan from Mississauga
1 review Mississauga, ON
10/10

Dryer Repair

I decided to call Appliance service Experts after my dryer died. I am also at work and I had my wife at home alone with my kids like Scott below.

I have to say that my experience was outstanding. These guys were on time, they knew what they were talking about and they fixed it same day. I asked my wife if she encountered the same "several inappropriate" .... comments "on my wife's figure" like Scott below and my wife indicated that the service tech was nothing like that and he was professional in the way he carried himself and no inappropriate comments. She also said that he had kids himself and his wife was at home as well.

I have to say that I would call these guys back again for my repairs any day.

Approximate cost of services:
$350.00
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Company Response

Hello Dan,

We are glad to hear that you had a positive experience and that your wife felt safe with our technician in your house. We do appreciate you checking with your wife on the technicians comments as we do not tolerate any inappropriate behaviour.

As we mentioned to our previous reviewer, we strive to provide professional service with all of our technicians.

Please give us a call for your next major appliance repair and we will be happy to help.

Thanks,
Colin

Scott from Oakville
Scott from Oakville
1 review Oakville, ON
0/10

Dryer repair

Dryer died so I tried Appliance Service Experts. Was concerned to hear from my wife afterward that she had felt very uncomfortable throughout the visit due to several inappropriate comments from your technician. I had expected professionalism, not comments on my wife's figure. The uncomfortable questions continued and she was relieved when the tech finally left. She felt he was friendly but definitely crossed the line of professionalism. I am very disappointed - the response time was great and price was fair so I had planned to call them back this week to replace the dryer, however, I will certainly be calling another company for our next repair. As a husband at work I just won't feel safe with Appliance Service Experts in the house with my wife and children.

Approximate cost of services:
$75.00
0 of 3 people found this review helpful.
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Company Response

Hello Scott,

We had a chance to speak with our technician about the comments and discussions with your wife. We can assure you that his intentions were not to make your wife feel uncomfortable and his comments may have been taken out of context.

As we spoke on the phone this morning, we will ensure that this does not happen to any of our customers moving forward. We strive to provide professional service with all of our technicians.

Thanks,
Colin

Denesh from Brampton
Denesh from Brampton
1 review Brampton, ON
10/10

Whirlpool Duet Gas Dryer

My Whirlpool gas dryer was not producing any heat. I called Appliance Service Experts and setup a time with them to come out and have a look. Kevin showed at the set time. He was extremely professional and knowledgeable. He diagnosed what the problem was and had it fixed with minutes. I would definitely recommend these guys

Approximate cost of services:
$100.00
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Lorie from Oakville
Lorie from Oakville
4 reviews Oakville, ON
10/10

Fridge repair

This is the second time I have used these guys and I wouldn't hesitate to recommend them. The problem wasn't fixed immediately but after a few things were tried it was resolved. The service was timely, efficient and they did/said what they would do. I would not hesitate to recommend them.

Approximate cost of services:
$300.00
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Company Response

Hello Lorie,

We are glad to have repeat customers and we work to provide the best service possible. We would be happy to assist you with your next repair on your major appliances.

Thank you for using our service.
Colin

Michele Etobicoke
Michele Etobicoke
11 reviews Etobicoke, ON
10/10

refrigerator new water line

Needed a waterline hooked up to my new fridge. Kevin came out the next day and hooked it up no problem. Very professional worked efficiently got the job done quick. I would use this company again in the future.

Approximate cost of services:
$150.00
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Company Response

Hello Michele,

Thank you for review and we are glad to have provided you with exceptional service. Our technicians give the best service possible and provide you with quick and accurate repairs. We look forward to providing you with service on your next major appliance.

Thanks,
Colin

Cheryl from Brampton
Cheryl from Brampton
2 reviews Brampton, ON
10/10

Fridge Repair

My Amana fridge was not cooling and I lost entire contents of fridge/freezer. Called Appliance Service Experts at 8am and Kevin, the technician, arrived before 10am, quickly diagnosed either a faulty compressor OR compressor starter and that we couldn't determine if it was the compressor (buy a new fridge) or not unless I was willing to gamble on replacing the "starter kit". Kevin was pretty certain it was the "starter". Feeling lucky and relying on Kevin's knowledge he installed a new "compressor starter" and my fridge is fixed!! Thank you Kevin - awesome job diagnosing and repairing my fridge and for your professionalism! I would not hesitate to recommend and call Appliance Service Experts for future appliance service.

Approximate cost of services:
$260.00
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Company Response

Hello Cheryl,

We are glad to see that Kevin provided you with all of the options and gave you his opinion on the repairs. When it comes to a fridge repair we work to provide you the quickest service so your food does not spoil. We look forward to providing you with service on your next major appliance.

Thanks,
Colin.

MikeCurran from Toronto
MikeCurran from Toronto
1 review Old Toronto, ON
10/10

Dishwasher repair

A very prompt response,(especially at this time of year .) Very honest service:
A loose mounting screw prevented the door lock.from functioning, therefore the whole wash/dry cycle, Yet I was charged the service fee plus HST only! The spirit of Christmas does exist!

Approximate cost of services:
$39.55
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Company Response

Hello Mike,

We are glad to hear that your dishwasher was just a stuck door lock. When it comes to repairing appliances, our technicians do not replace parts if there is no reason to suspect there is an issue. We are in the business of providing quick and accurate repairs and we are glad to hear your dishwasher is working again. We look forward to providing you with service on your next major appliance.

Thanks,
Colin.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Appliance Service Experts

Dear Valued Customers, ​ As of October 21, 2016 we will no longer be providing appliance repair services for new customers. We will continue to service our existing and Miele appliance customers. If you are an existing customer and would like to have someone contact you about prior service please ...
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