Vinylbilt Windows and Doors

Hello, I had excellent service at Vinylbilt. They were great in my initial interaction with the customer service. The technician that came for the initial inspection was on time and well covered the scope of work. The manufacturing required was done promptly and I was contacted when the parts were ready to be installed. the technician that came home was also on time and did his work very professionally. I am very happy with the service and would not hesitate to recommend Vinylbilt windows and doors. Jacques, Oakville

I had windows put in 15 years ago with a lifetime warranty. I called the company but they had been sold to Vinylbilt and they came and fixed what was needed to be done. Especially very impressed with Jonathan the service technician who did all the work. He was very good at his job and very courteous and respectful, taking off his shoes before he evenentered the house.

This was a warranty claim We were surprised to learn when we were booking the appointment that we would need pay $200 service charge. This was a surprise

We reported the broken latch in April or May of 2021. We went all summer long without being able to open the window. We were finally contacted in November for the service visit. The company showed up the day I booked and had the repair done in 5 minutes. My concern is why did it take 7-8 months for a 5 minute repair. It was a warranty repair, for that I am thankful.

CREW ARRIVED ON TIME, WORK WAS COMPLETED AND TOTALLY MET MY EXPECTATIONS FOR QUALITY, ATTITUDE, EFFICIENCY AND FINISHED RESULT.

Had Vinylbuilt replace 6 windows that had a seal failure. Although I wasn't happy to have to do that I was very happy with how accommodating they were and how little turn around time they needed. The windows were purchased from the previous home owners so I will add that the warranty transfer to me was painfree. I paid $300 service/labor charge to replace 6 windows. Jonathon was the tech and he was punctual and one of the cleanest contractors I've ever had in my house. He left zero mess and zero damage. He was fast and accurate and we really appreciated his service visit. Highly recommend. Failed wi down seals happen but Vinylbuilt really stands behind their product.

Very happy with Vinylbilt's Customer Service agent Rebecca. My double hung window no longer stayed up. I called, they responded within a day, next day the service fellow was there and fixed it. Quick, easy, window working perfectly. Thank you!

Had a window installed, it was defective and needed to be replaced. Johnathan and Ricardo came to change it. There were marks in the replacement but never was pressured to accept it. They came back with a new one again and it was perfect. These young men were professional, patient and personable. They are an asset to vinylbuilt. Rebecca in the office is a joy to deal with. She listened to my concerns and reassured me.

Warranty work on our windows was done fast and efficiently and in a friendly manner. He replaced the windows we wanted as well as fixing the closing mechanism. I would strongly recommend using them.

Grate service from intake calls to there office within 4 days hardware for 5 double hung windows repaired i will give the repair person 100% credit for his work very polite both of them (1) i believe the other was observing learning the repair busines i had 15 windows put in 2007 very very satisfied with these windows and the time it took to have these windows repaired