Watermart

We recently switched our water filtration system and decided to go with Watermart. Samir removed our old NSA filter and installed our new under the counter Watermart filtration system. He was very professional, efficient and knowledgeable. He was very polite and respectful; he followed the social distancing rules, wore a mask and gloves. He explained the work in details and left the space very clean and took away the old system. We are very happy with his service, thank you Samir and thank you Watermart and another thank you to Dave who helped me decide on the best filtration system for me and my mom. We're looking forward to many years with Watermart. It was the best decision and by far the best water filtration company. Thank you!

Amazing product. Water tastes amazing! I did my due diligence comparing Watermart to Culligan and Nimbus. Culligan and Nimbus want to come into your home and pressure you to buy from them. Watermart invites you to their show centre to have you taste the water and see the products in work!

Scheduling installation was easy. Zia showed up within the week, did a perfect job drilling into the granite, and set everything up. When I needed a service appt during COVID, Zia showed up with gloves, a mask, and fixed the issue - due to a flood the safety system was flowing out so that my water didn't get contaminated.

What I didn't like about Nimbus or Culligan? They try to rip you off. If you say you found it cheaper, they change their price. Watermart was honest with their prices from the start.

For anyone looking for a water system, go with the reverse osmosis system (especially if you have kids and want them to have the cleanest drinking water).

Thank you to Zia and Watermart for an amazing product.

An expert & very pleasant Staff member.
It was a pleasure to have him attend to the Problem and to get the Replacement installed with no damage or otherwise to the Wine Cellar area.

Reverse osmosis system and water softener installation
Friendly, professional, fair prices, arrived always on time, explained process and respect people’s home, hard to believe in companies that are so close to 100% score but this ones are indeed worth of the great reviews
Keep up with the good service!

Samir did a great job in servicing our kitchen water filter. He arrived as planned with the appropriate Covid protection, kept a safe distance at the door and when in the house. He worked independently and in a timely manner, leaving a detailed card of the procedures he did as well as our follow up. He also explained this to us. Samir left the bill and suggested we call the office to pay. We were very comfortable with Samir’s service call. We have used Watermart for over 30 years for a kitchen waterfilter and a household water softener system.

I chose WaterMart because of the positive reviews here on HomeStars and was not disappointed. My conversations with Alison, Dave and Donna were positive and professional. In light of the pandemic pre-planning and estimates had to be done over the phone, by text or e-mail. Nonetheless I received valuable information to help me make an informed decision. I had to agree ahead of time to abide by the health and safety precautions in place related to Covid-19 which made me feel even more confident that WaterMart takes good care of employees and customers.
George arrived as scheduled and did an excellent job of removing my old system and replacing it with a new WaterMart system including a new faucet. He changed the location of the under sink unit which is much better and affords me more space. He ensured everything was working well and provided both verbal and written instructions for me before he left. I was very pleased to hear that George will be the person who does ongoing yearly service and maintenance on my unit as he is both personable an professional.
Related to the current pandemic situation George wore all the appropriate PPE and engaged in physical distancing throughout which resulted in me feeling entirely comfortable having him work in my home. It's a pleasure to once again have great tasting water, great water pressure and know that it's safer to drink. Thank you George and WaterMart!

Samir was very efficient and professional in his job. He finished on time and cleaned up very nicely. Best service with Watermart. I had other water company previously and they supply very poor service.

I had a great experience with watermart. I had been looking for a cost effective and high quality water filtration system for my house and came across their website. I wanted a system that had high purification standards. I called the number to ask questions and the customer service was excellent. The woman I spoke to was very knowledgeable and able to walk me through the various options and ultimately guide me to what would best fit me needs and budget. I was provided with an email containing all the information I needed and we were able to book the installation service for shortly after I inquired. The installation service provided by Zia was quick and he kept the space clean. Zia was able to answer our questions and the system worked immediately. I’m very happy with it overall.

The tech (Ken) was fast and polite. Not much more you can ask for! I'd recommend the company to others. Apparently I need another 10 words for the word count.

Great customer service and correspondence from the very start. Top of the line equipment and super knowledgeable. Definite difference in water quality. Our installer George was super efficient, clean and responsive to all of our questions. Would not hesitate to recommend to friends and family! Thanks Watermart!!