Waterworks Plumbing & Drains

Plumbing
Toronto ON M8Z 1R8
Write a Review
Write a Review


HomeStars
Plumbing
Waterworks Plumbing & Drains
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Waterworks Plumbing & Drains

Average customer rating:
9.6 10 (2195 reviews)

Sort by

Private User
Private User
Private User reviews Etobicoke, ON
9/10

Odd plumbing jobs

Knowledgeable and personable. Did the work quickly and professionally.
Will gladly call them back if required.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you so much for your review.
It was truly our pleasure.
If you need a plumber in future, please don’t hesitate to call us again

Aaron in Keswick
Aaron in Keswick
3 reviews Old Toronto, ON
7/10

Tap and faucet repair in and around tub and shower

The actual work to repair a broken cartridge on my shower faucet was excellent. The expert who completed the repair, Ethan, did very good work and finished the job efficiently and with professionalism. I would happily recommend Ethan and the work he did. However, the resulting repair on the tap and faucet meant that eight shower tiles were removed, so the next step was repairing those tiles. Waterworks gave me an estimate for more than $6,500 to repair eight tiles. I went with another company that did an exceptional job for less than $1000. And that's the problem with Waterworks. It's totally disrespectful to the customer to attempt to rip them off with an outrageous cost to repair eight tiles. The whole thing left a bad taste in my mouth. So, I can't recommend this company because I find their business ethics are questionable.
Waterworks has since responded to my review with additional information, so I've updated my rating and my review. I'd advise anyone hiring any contractor for any service to check carefully to see that the estimate matches the actual work required. It avoids misunderstandings like this!

Approximate cost of services:
$3,500.00
Was this review helpful?
Company Response

Hi Aaron , thank you so much for your business. Our tech actually priced the wrong item . He priced out a shower base replacement, which is not what you needed. That’s totally our mistake and we would have corrected that in the office. Thank you for bringing that to our attention. We have now let our technician know .
We hope to be of service to you in the future if you so need. Once again Thank from all of us at Michael Yuffa and team Water Works Plumbing

Private User
Private User
Private User reviews Oakville, ON
10/10

plumbing repair

Excellent service. Technician (Alija) arrived as scheduled. Emailed and called to indicate he was on his way. Work was completed quickly and very efficiently.

Approximate cost of services:
$50,000.00
Was this review helpful?
Company Response

Thank you so much for the review.
It was our pleasure providing you with exceptional plumbing services.

Private User
Private User
Private User reviews Old Toronto, ON
2/10

Ceiling water leak

Pleasant service rep, but spent less than half an hour to tell us nothing he could do after tearing hole in cieling and charged excessive 577 dollars. Very disappointed and feel way over charged

Approximate cost of services:
$577.00
Was this review helpful?
Company Response

Dear Mr. Aguanno, Thank you for your feedback. We’re sorry to hear that you were left feeling disappointed with our service. Our technician spent time thoroughly investigating the water leak from your ceiling, as we initially agreed upon. After opening up the ceiling, we discovered the source of the issue was not plumbing-related, but instead related to your AC unit.
While we understand your frustration, the charge reflects the time spent on the investigation, the complexity of the task, and the process of ruling out plumbing as the cause of the leak. We always strive to provide fair and transparent pricing, and we regret that this experience didn’t meet your expectations.
We would be happy to discuss this further to clarify any concerns you may have. Please feel free to contact us directly.

Helen Sweet
Helen Sweet
6 reviews York, ON
10/10

Excellent service

Ethan came out quickly on a Sunday to fix a leak coming from behind a wall. He quickly figured out the problem, did the minimum amount of drywall removal and expertly fixed the issue.
His advise was also helpful on a couple of other issues... an inefficient and problematic toilet and my RO water filtration
He was polite, respectful and also did a great job cleaning up afterwards.
I highly recommend this company and Ethan for your plumbing needs.

Approximate cost of services:
$1,557.00
Was this review helpful?
Company Response

Thank you so much for your review.
We are thrilled that you were happy with our service.
If you need a plumber in the future, please don’t hesitate to call us again.

Ben in Toronto
Ben in Toronto
3 reviews Old Toronto, ON
9/10

Unclogged drain, replaced part of faucet

Rupinder was very quick to respond and had Michael out within a few hours of my initial contact. Michael himself was very friendly and knowledgeable. He helped diagnose the issues quickly and was upfront about costs without pressing it. He got the jobs I needed done within an hour of arriving. Great service.

Approximate cost of services:
$850.00
Was this review helpful?
Company Response

Thank you so much for the review! We’re delighted to hear that you had such a positive experience with our team. Providing excellent service and making sure all your needs are met is always our top priority. We appreciate your support and look forward to working with you again in the future!

tal in cabbagetown
tal in cabbagetown
4 reviews Old Toronto, ON
10/10

Bathtub drain fix

A broken drain fixture from our bathtub was leaking into our kitchen ceiling and needed to be replaced. From lightning quick response to great service to some innovative problem solving and sound advice, Alija and Rupinder have been great to work with.

Approximate cost of services:
$2,200.00
Was this review helpful?
Company Response

Thank you so much for the review! We’re delighted to hear that you had such a positive experience with our team. Providing excellent service and making sure all your needs are met is always our top priority. We appreciate your support and look forward to working with you again in the future!

Ellen
Ellen
1 review Scarborough, ON
10/10

Kitchen Faucet Hose

Ethan was fantastic. He went out of his way to make sure that we were taken care of.

Approximate cost of services:
$700.00
Was this review helpful?
Company Response

Thank you so much for the review.
It was our pleasure providing you with exceptional plumbing services.

Cathy
Cathy
1 review North York, ON
10/10

Kitchen pipe replacement

Very prompt service.
Ethan was very knowledgeable and efficient.
Excellent communication with the company.
I was very satisfied with the service I received.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you so much for the review.
It was our pleasure providing you with exceptional plumbing services.

Private User
Private User
Private User reviews York, ON
10/10

Ensuite Shower Stall repairs

Very pleased with Waterworks Michael was very knowledgeable and available to determine the problem quickly and what needed to be done. Alex and his assistant worked quickly and were able to get their part of project done quickly. They arrived on time and cleaned and removed the debris after removing the shower pan and drain pipe installing new pan, drain and tiles. Michael and Ethan were able resolve the tap replacement problem which allowed the shower work to be completed on time. At the same time there were a couple unrelated to shower issues and work was completed taking the time to ensure the work was completed properly and all issues around the shower stall resolved.
Rupinder in the office was excellent in get the appointments booked and informing me to the timing and who was coming- and they arrived on time. She also made sure I received all the documents required for get the work approved by the condo management.
They are returning next week to complete additional work that was not part of the original project as it was determined there were potential issues in the 2nd bathroom.

Approximate cost of services:
$16,000.00
Was this review helpful?
Company Response

Thank you so much for the review.
It was our pleasure providing you with exceptional plumbing services.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Waterworks Plumbing & Drains

A plumbing company is only as good as its reputation, and we are very proud of ours.

As a local family-run business we strive to provide a fast, friendly and professional service that treats each of our customers like a part of our family.

Families thrive with honesty, which is why we believe in always offering upfront pricing based on our price catalogue.

You deserve to be treated fairly and to have your plumbing problem fixed properly the first time.

Our motto is to always leave your home better, cleaner and safer than it was before.

With over 19 years of committed service to the Greater Toronto area, we've probably seen every plumbing problem there is. We often give multiple ways to solve it giving you the guidance and choice of the approach that you prefer.

It's not just a shiny reputation that we have, we stand by our work. We offer a 101% satisfaction guarantee.
So what’s the extra one percent?

It’s going the extra distance to ensure that not only is the job done right, but we also want you to be happy with our work as well.

This is our own neighbourhood and we are proud to serve it.

Waterworks is a full service plumbing company handling all size jobs, including:

• Solving High Water Bills
• Low water pressure
• Household Leaks
• Waterline repair
• Basement Waterproofing & Water Management
• Appliance Installation, Plumbing Fixtures Repair & Installation
• Sewage and Sump Pumps
• Drain Cleaning for drain odours & Repairs If Needed
• Back-Up Electric Generators
• Water Quality & Filtration - Water Purifiers
• Water Conservation
• Blocked or clogged drains - Drain Rooter Problems
• leaky or dripping faucets & pipes
• hot water tank problems, Tankless Water heaters NORITZ, NAVIEN, TAKAGI RINNAI etc
• Home Pre-Purchase Inspections
• New faucets, sinks, toilets, tubs
• blocked toilets or running toilets
• frozen pipes, pipe thawing
• Bathroom remodeling & renovations
• Laundry room sinks & drains
• Radiator repairs
• Flood damage & Flood prevention

With a no-high-pressure sales approach you can feel comfortable to have one of our technicians in your home.

For further reviews you can check us out here:

https://www.facebook.com/waterworkscanada/

https://www.bbb.org/ca/on/toronto/profile/sewer-cleaning/the-waterworks-plumbing-inc-0107-1130972

https://www.baeumlerapproved.ca/contractor/waterworks-canada

https://threebestrated.ca/plumbers-in-toronto-on

Michael Yuffa - Owner and Chief Plumber
The WaterWorks Plumbing and Drains Inc.

CATEGORIES
Plumbing, Drain Services, Drainage Contractors, and Water Filtration & Purification
PRODUCTS
Best Quality Products Personally Selected
SERVICES
We Provide Best Solutions For: - Plumbing Drain Rooter Problems - Drain Repairs - Waterproofing - Blocked or clogged drains - Dripping faucets - Leaky faucets & pipes - Hot water tank problems - Tankless Water heaters - Installations for new faucets, sinks, toilets, tubs, water heaters, showers etc. - blocked toilets - Frozen pipes, pipe thawing - water purifiers/filtration - Remodelling & renovations - Toilets that keep running problems - Sewage Problems - Laundry room sinks & drains - Drain & sewage rootering - Radiator repairs - Flood prevention ... The List Is Almost Endless!
BRANDS
We repair and install all major brands of faucets, toilets, fixtures and water filtration systems.
SPECIALITIES
Our Specialties Include: - Clearing blocked drains - Hot water tank repairs and installations - Toilet repairs - Waterproofing - Clearing sewer backups - Water Filtration Systems
WEBSITE
https://waterworkscanada.com/?utm_source=homestars
YEAR ESTABLISHED
1996
PAYMENT METHOD
Visa MasterCard American Express Cash "Email Money Transfer" PayPal ,Financing OAC
LICENSES
Metro Master Plumbing License P15791(Since1985)
MEMBERSHIPS
Bryan Baeumler Approved. BBB A+ Accredited
LIABILITY INSURANCE
Yes
DIPLOMAS
WSIB, Insured, Certified Masters Plumbers License #P-15791 (Since 1985)
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Tiny And Large
BONDED
Yes
PROJECT RATE
$43.00 Up-Front Catalogued Pricing. No Bait/No Switch
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 Days To LifeTime
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.