Watermart

Water Filtration & Purification
Toronto ON M4M 3L1
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88%

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Reviews by rating (past 12 months)

Reviews for Watermart

Average customer rating:
9.9 10 (648 reviews)

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Marta in Thornhill
Marta in Thornhill
2 reviews Markham, ON
10/10

Yearly water filtration service call

Watermart has been taking great care of my water filtration system for many years. I just had my yearly maintenance service done by Samir. He was on time, polite and did a great job. I was very pleased.

Approximate cost of services:
$300.00
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Company Response

Hi Marta! Many many thanks for your business over the years and for the great review! It means the world to us. I'm glad to hear that you were satisfied with Samir. He's a really great guy, a true professional and we're lucky to have him on the team. Please let us know any time if you have follow up questions. All the best! Dave, Samir and the rest of the Watermart Team.

Morris family from Milton
Morris family from Milton
7 reviews Milton, ON
10/10

Multi-stage Water Filtration System and Shower Filter

We can’t say enough about this company. Donna was wonderful to work with. From the initial phone call to the multiple emails that followed, she patiently and thoroughly answered all of our questions and helped us decide on a filtration system. On installation day, George arrived on time and with a smile. He was friendly, thorough and ensured that everything was in perfect working order before leaving. We would recommend this company without hesitation.

Approximate cost of services:
$1,160.00
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Company Response

Hello Morris Family. Donna really is diligent and patient - not only with clients - but also with those of us in the office. George has over a decade of experience as a technician and we are fortunate to have him as well. I'm so glad to hear that the you felt the team worked cohesively and professionally and that you are happy to recommend us to others. Many thanks for your business and for taking the time to write us such a great review. Please get in touch anytime if you have questions. Bests! Dave, Donna, George and the rest of the Watermart Team.

Debbie
Debbie
9 reviews Aurora, ON
10/10

Service

Watermart installed my water softener a few years ago and I am SO happy with it. Additionally, their follow up service is always courteous and prompt. I have never had any issues with my system and am so glad I installed it. I also know I can count on Watermart to keep my system well maintained.

Approximate cost of services:
$200.00
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Company Response

Hi Debbie. That is so great to hear that you are happy with your investment. It's also reassuring to know that you consider our service to be courteous and prompt. You are right - you can count on us to keep your system well maintained. Please let us know any time if you have questions about your system or water issues generally. Many thanks, Dave.

gtzz
gtzz
3 reviews Aurora, ON
10/10

WaterMart Service

I recently had annual service done to my water system by Watermart.
I have used them for 3 years and am very satisfied with the service especially from George the technician
Again I would highly recommend them as the service was very professional and done efficiently
Regards
George T
Aurora Ontario

Approximate cost of services:
$280.00
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Company Response

Hello George! We very much appreciate your business over the years. We have passed on your kudos to George and he passes back his thanks. I'm very happy to hear that your service was "professional and done efficiently" - things we really strive for. Please don't hesitate to call any time if you have questions. Sincerely, Dave, George and the Watermart Team.

Private User
Private User
Private User reviews Toronto, ON
10/10

Annual maintenance of kitchen water filtration system

We have been using this company for many years and would highly recommend them. They are proactive, punctual, friendly, efficient and competent. The drinking water through their system is delicious and we always keep several bottles of this water in the fridge. Because of their system, we drink more water daily and rarely buy bottled water.

Approximate cost of services:
$200.00
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Company Response

Hello, thanks so much for your business over the years and for your recommendation. It's very nice to hear words like "proactive, friendly, efficient and competent". Really, this is everything we have been striving for over the years. I'm very happy to hear that you continue to enjoy your water (and that you drink lots of water! - it's one of the best things for your health!). Please get in touch any time if you have questions. Dave & the Watermart Team.

Anthony in Toronto
Anthony in Toronto
2 reviews Toronto, ON
10/10

Watermart

My wife and I have been longstanding customers of Watermart. Not only have we been more than pleased with our home's water filter system, we have been more than satisfied for their consistent and reliable attention to customer service. I would not hesitate to refer anyone to this company and their services. Their service personnel have always been courteous and professional.

Approximate cost of services:
$400.00
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Company Response

Hi Anthony. We are thankful that you have chosen to stick with Watermart over the years. That's great news that you continue to enjoy your filter system. Many thanks for your kind words about our customer service. Please don't hesitate to give us a ring any time if you have questions about your water system or water issues generally. Many thanks, Dave & the Watermart Team.

Private User
Private User
Private User reviews Toronto, ON
10/10

Water Filter

Hello There,

I vas recommended to this company by a very good friend, nutritionist because she is a very happy client of watermart for many years.
I am glad I took my friend's advice becoming a client too. Starting with the service, that impressed me from the very first moment, for the kindness, patience, friendly attitude and unlimited advice and support. I have received pictures with all the needed details & complete explanations. Dona is my expert, advisor that guided and heled me all the way. Much appreciation goes to the most friendlier, easy going owner of the Company who accommodated me further. And last but not least the technician that installed the filter was professional, fast, neat and pleasant.

Approximate cost of services:
$700.00
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Company Response

Hello. Referrals are the best kind of business to get - especially when they come from a health professional. I am very happy to hear that you were impressed with the "kindness, patience, friendly attitude and unlimited advice and support". This is high praise and I sincerely thank you for it. Donna is a valued member of our team and I'm so happy to hear that you felt you received good advice. I'm am also glad to hear that your installation was done quickly and professionally. Please don't hesitate to give myself or any of the team a call if you ever have questions. Sincerely, Dave, Donna & the rest of the Watermart Team.

Busy Mom
Busy Mom
1 review Toronto, ON
10/10

Outstanding Company

I have been a customer of this company for 19 years. I have put in a whole house RO system for drinking water as well as a whole house chlorination system for the rest of the water. I have also had them come out for service and maintenance many times. There have been 2 mistakes made over the years, but they were mistakes that any company or human being could have made and the most important thing is that this company rectified them without any argument or delay. They have always been a complete pleasure to deal with from the owner to the staff answering the phones to the service people. They are very honest and reasonable and also very knowledgeable and I would not hesitate to recommend them.

Approximate cost of services:
$2,000.00
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Company Response

Hi! Wow! 19 years! How great is that? Thank you so much for your faith in our company over all those years. I also understand and appreciate your comments about the mistakes. They will happen - but yes, how they are dealt with can make all the difference. Please get in touch any time if you have questions about your water system or about local water issues generally. Many (many) thanks. Dave & the Watermart Team.

NDS
NDS
4 reviews New Tecumseth, ON
10/10

A highly recommended company that I am happy to recommend

WATERMART came highly recommended to me by a colleague and I was not disappointed. Very detailed estimate that stayed accurate right to the end. All of my questions were answered quickly which was very helpful because we have not had a water softener before. No up selling and the water softener process was explained to us in great detail. After having had to replace several water appliances in the last two years I am looking forward to being able to keep appliances longer. I noticed the improved quality of the water immediately, especially with the washing machine and shower. When I had a silly question long after installation I received a call back very quickly from the owner. I was very impressed and would highly recommend this company.

Approximate cost of services:
$1,600.00
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Company Response

Hello. Always nice to hear that we were referred - this is the best kind of testimonial. It is also great to hear that you were happy with the process. And yes, upselling may be a way to make some more money in the short term - but leaves a bad taste in everyone's mouth and, in my estimation, is not a good way to do business. I'm very happy to hear that you are satisfied withe the new equipment. Please let myself or any of our team know if you have follow up questions. Many thanks once again. Dave & the Watermart Team.

Private User
Private User
Private User reviews Toronto, ON
10/10

Water softener and water filter installations

We installed water filters and water softener in our home. George was the BEST! He's so knowledgeable and kind. Thank you Watermart. It gives me comfort knowing my family, especially my baby and dog, are drinking clean purified water at all times.

Approximate cost of services:
$2,500.00
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Company Response

Hello. Thank you so much for taking the time to write us a review and to give your kudos to George. George has TONNES of experience and we are very lucky to have him on the team. And yes, he's also a super good guy. Happy that we are helping your family with clean drinking water. Please be in touch any time if you have questions about your system. All the best. Dave, George and the rest of the Watermart Team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Watermart

Water Filter Systems, Water Softeners, Reverse Osmosis, Office Water Coolers, Cottage Water Systems, Commercial Water Systems, Ultraviolet water purifiers - Sales and service since 1991. Our Service Area: Greater Toronto Area, Toronto, North York, East York, Thornhill, Richmond Hill, Stouffville, Oakridges, Weston, Aurora, Newmarket, Markham, Scarborough, Etobicoke, Mississauga, King City, ...
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