Waterloo Appliance Service

This was my first experience with this company. I was impressed from the beginning: the website is useful, the information upon first call was helpful (it included the option of hearing the service price list before talking with anyone), the first contact person over the phone was so pleasant and helpful. The technician (Jason V.) who visited was courteous, knowledgeable, and gave solid advice about my options. The turnaround time from first visit to repair was excellent: a part was ordered within minutes, the office updated me promptly, and the technician made an effort to return so I would not need to wait over the weekend for the job to be completed. I feel I paid a very fair price for the work: the final cost was a bit lower than the estimate provided initially. I was very pleased, and would call Waterloo Appliance Service again. When I mentioned this good experience to friends, they realized they had also been assisted by this company the year before for a stove repair: their story of honest, efficient help was similar to mine. We highly recommend this company.

The scheduling service was efficient, prompt and easy. The repair person (Jason V) was great - friendly and informative. He was assigned to come back when the part came in. I would use their service again. The cost was reasonable.

We depend on our washer at our personal training studio as we go through a lot of towels each day. I contacted Waterloo Appliance Service on a Saturday, left a message and was thrilled that they fit us in on the following Monday. Our service technician was friendly, prompt and thorough. We have depended on Waterloo Appliance Services in the past for similar issues, and they always deliver fabulous service in a timely and fair manner. I highly recommend their services!

Jason V. is professional, prompt and clearly knows what he is doing. He fixed our Bosch dishwasher very quickly and took care to keep our hardwood floors scratch free. Happy to recommend Jason for appliance repairs.

Jason V. Was great at helping with the repair of the circuit board on our 10 year old mounted GE microwave. He saved us from having to buy a new one, which would have cost a lot more than the repair He was on time for both service calls and did the reinstallation quickly and efficiently.

I called Cornerstone for my insurance and they sent Waterloo Appliance. Jason Came and found my problem very fast and ordered the parts immediately, he came back to install them in a couple of days Very courteous and knowledgeable about the washer, Very Professional. I would recommended this company and give 10 stars

Technician Brendan was excellent. Explained to me what was wrong and quickly fixed the problem. Will always use this service for repairs, price was great, service was great, excellent overall experience

Jason Cove showed up on time, figured out what the problem was, solved the problem,cleaned up after his work, very pleasant and polite ,my problem was solved in less than 30 minutes,I feel that I got good value for my money.

Compressor failed on a high end fridge after 10 years of faithful services. Three weeks later i'm told thatT/A forgot to put the order in for a new compressor... no apologies... So i called waterloo appliance and got the part in 24hrs ( even though compressor no longer made). 48 hrs later the part was replaced by a very courteous, professional and meticulous repair man ( ask for Joe). Impressive. I Highly recommend them. For me its great service. 5stars. Richard