Waterloo Appliance Service

Appliance Repair
Waterloo ON N2V 2A1
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HomeStars
Appliance Repair
Waterloo Appliance Service
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89%

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Reviews by rating (past 12 months)

Reviews for Waterloo Appliance Service

Average customer rating:
9.4 10 (98 reviews)

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Jane from ST CLEMENTS
Jane from ST CLEMENTS
1 review St. Clements, ON
10/10

gas range

Had an Issue Christmas Eve oven stopped working, Called Waterloo Appliance Service and crossed my fingers someone could help me out to save my christmas dinner for our entire family. The dispatcher was very understanding and said she would see what they could do... Lo and behold she called me back within minutes and had a tech on his way to my house. I was so greatful, Rob the tech was very knowledgeable and had the problem diagnosed very quickly and had the part to repair the oven with him. Thanks so much Waterloo Appliance Service staff will be recommending your services to all my friends and family. Merry Christmas! Jane

Approximate cost of services:
$180.00
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Company Response

Hello Jane, thanks for the great review it makes the staff very happy to hear we can make a difference in a providing a positive service experiance.
Waterloo Appliance Service Team

Darla Fedy from Kitchener
Darla Fedy from Kitchener
1 review Kitchener, ON
10/10

Washer

Called to order rubber seal for our washer and have installed. They had it fixed within 3 days. Awesome service by Jason would use them again without a thought. Thank you Waterloo Appliance.

Approximate cost of services:
$185.00
1 of 1 people found this review helpful.
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Company Response

Hi Darla, Thank you for the feedback and happy to hear you you enjoyed a positive service experiance thanks for taking the time to write a review
Always here for your appliance service needs...
Waterloo Appliance Service Team

Angela M from Waterloo
Angela M from Waterloo
1 review Waterloo, ON
10/10

Electric range repair

My oven had stopped working halfway through baking. Waterloo Appliance Service was called and were able to repair it the next day already. The technician was punctual (arrived within the 3 hour time frame I was given on the phone), friendly and patiently waited outside while I restrained the dog. The repair was completed quickly ( 20 minutes) and efficiently. The technician also answered several questions I had about other appliances and his company in general. I am very pleased and will now recommend this company to others. :) My only suggestion would be to call before arrival, assuming the technicians carry a cellphone, and then he wouldn't have had to wait outside because of the dog.

Approximate cost of services:
$67.00
1 of 1 people found this review helpful.
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Company Response

Hi Angela,
Thank you for your business and time in leaving a review. We are happy to hear your oven is properly working for the busy holiday season. all the best
Thanks
Waterloo Appliance Service Team

Tim  from Waterloo
Tim from Waterloo
1 review Waterloo, ON
10/10

washer repair

Washing machine repair, as always, was prompt, courteous, and fairly priced. Andrew the dispatcher and Rob the technician were great. I have used them lots over my 30 years living in KW...never a bad experience.

Approximate cost of services:
$220.00
1 of 1 people found this review helpful.
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Company Response

Hey Tim, Thanks for taking the time to write a review we greatly appreciate the feedback from all our customers and we will be here for many years to come for all your appliance service needs.
Thank you
Waterloo Appliance Service Team

Wally from Kitchener
Wally from Kitchener
1 review Kitchener, ON
10/10

Service

A gentleman name Bob came to my house a few weeks ago to fix a problem I had with one of the lights on my stove. All I can say is "fantastic!" The service was great and Bob was so knowledgeable. He was patient , courteous, and explained everything clearly so that I understood what he was doing. I would call him back again in a heartbeat and would highly recommend him to anyone!

Approximate cost of services:
$20.00
1 of 1 people found this review helpful.
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Company Response

Hey Wally, Thank you kindly for the feedback and it's great to here we have another happy customer! We are always here for you appliance parts and service needs!
Thanks
Waterloo Appliance Service Team

Jamie from Waterloo
Jamie from Waterloo
1 review Waterloo, ON
10/10

Fix Bosch washer - pump

Waterloo appliance did a great job. They were fast and professional. They did not overcharge me and kept me informed during the repair. I will definitely call them back for other appliances and would highly recommend their service.

Approximate cost of services:
$100.00
1 of 1 people found this review helpful.
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Company Response

Hi Jamie, Thank you for the time in leaving a review.... We are happy to hear we could help you out at a resonable cost of repair.... Happy hoilday's
Waterloo Appliance Service Team

L from Kitchener
L from Kitchener
2 reviews Kitchener, ON
10/10

Bosch washing machine service

I've dealt with Joe at Waterloo Appliance a couple times now for different appliances and another technician at Waterloo Appliance prior to this at a different house. Both Joe and the previous technician were great: extremely knowledgeable, very, very helpful and pleasant to deal with. I highly recommend Waterloo Appliance, and Joe, in particular.

Approximate cost of services:
$80.00
2 of 2 people found this review helpful.
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Company Response

Thank you for taking the time to leave us a great review and letting others know of our pride in a positive service experiance. A pleasue to help you!
Waterloo Appliance Service Team

S Munro from Waterloo
S Munro from Waterloo
1 review Waterloo, ON
10/10

Oven Repair

Our oven stopped working after a self clean. I found Waterloo Appliance Services on the internet and called them. I dealt with a very courteous customer service rep and made an appointment for the next day. I was given a 3 hour window for the tech to show up, and he showed up in the window. Joe was extremely helpful, very efficient, and resolved the issue quickly while patiently answering my questions. I feel that I got excellent value with this service. I will recommend Waterloo Appliance Service to my friends.

Approximate cost of services:
$85.00
2 of 2 people found this review helpful.
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Company Response

Greatly thank you for the time you took to write a kind review...
Always here to help you if you are in need....
Waterloo Appliance Service Team

Gus from Waterloo
Gus from Waterloo
1 review Waterloo, ON

First Review

10/10

replacement part for washer

Friendly and helpful service team took the time to help me find the replacement part I needed, saving me from a big expense. It's refreshing to see such great face-to-face service these days.

Approximate cost of services:
$4.00
3 of 3 people found this review helpful.
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Company Response

Thank you Gus for the kind review, our service team will always try our best to help where we can. Thanks for your continued business.
Waterloo Appliance Service team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Waterloo Appliance Service

We are the Regional repair specialist for most top brand name appliances serving Kitchener-Waterloo, Guelph and Cambridge surrounding area. With 5 factory trained techs ready to get your appliance back up and running promptly and professionally. With a walk up parts counter for the do-it yourself person or schedule our ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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