Alpha Aire Heating And Cooling Inc.

Heating & Air Conditioning
RICHMOND HILL ON L4C 8H8
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HomeStars
Heating & Air Conditioning
Alpha Aire Heating And Cooling Inc.
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Reviews by rating (past 12 months)

Reviews for Alpha Aire Heating And Cooling Inc.

Average customer rating:
9.8 10 (6 reviews)

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Stephen
Stephen
14 reviews Newmarket, ON
10/10

Home humidifier install

Highly recommend! My home came with a whole home humidifier which stopped working after 3 years of service and looked to Alpha Aire for help. Ken arrived promptly and was very thorough in examining all parts of the humidifier... the controls, valves, connections to the furnace, etc. Very polite, professional and capable. Thanks for your excellent service!

Approximate cost of services:
$400.00
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Eugen from Aurora
Eugen from Aurora
1 review Aurora, ON
10/10

Air Conditioning

Very reliable company. I have dealt with them before. They came when they said and did a professional and neat job. Always punctual and helpful. I would really recommend them for any HVAC project.

Approximate cost of services:
$2,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for your complement, we're happy to hear and see that by what we have done on our duty, to keep a good customer happy and stand above standard on our job.

Allan from Toronto
Allan from Toronto
9 reviews Toronto, ON
9/10

Furnace, A/C, Humidifier, Air Filter, Tankless Hot Water, new ductwork in basement

When we decided to get a new heating and cooling system, we also decided we wanted to move the furnace from its existing location to one that would allow us to make better use of the space in the basement. This was a big job. Moreover, the existing exposed ductwork in our 100+ year-old home was undersized, and not well-installed. So, we got several quotes, from both large and small companies on getting this work done. Ken's quote was very competitive, but more than that, we liked that we were dealing with the owner of the company, and not some salesperson flunky. He seemed very knowledgeable, and knew about the products he was selling.

The quality of his team's work was excellent; the new ductwork was put in neatly, and the furnace/AC/humidifier, etc. was also installed nicely, with neat and tidy wiring and pipework. The tankless water heater is fantastic; there are lots of complaints on the web about these units not having enough capacity, but Ken didn't oversell us ... he felt we'd be fine with the lowest capacity model, and he was right ... it works beautifully.

They were polite, and responsive and cleaned up nicely when they were done. The only nit was that the thermostat had to be "re-installed" because it wasn't correctly wired the first time. However, Ken responded quickly to my concerns, and the problem was resolved within 24 hours. I would highly recommend Alpha Aire.

Approximate cost of services:
$12,000.00
Any advice to offer fellow homeowners facing a similar project?
When you are buying premium equipment (e.g. a modulating furnace), educate yourself so that you know what to expect in terms of it's operation. In my case, I could tell that the furnace wasn't operating the way it should have been, and I suspected that the thermostat connections weren't quite right, based on my own reading. I don't think this company will make this mistake again, however, I think its a good idea when you're undertaking a major expense like this to understand as much as you can about the technology you're buying.
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Ken
Ken
1 review Richmond Hill, ON
10/10

Furnace and Air Conditioner replacement.

After our research to choose company for changing our furnace and A/C, finally we chose Alpha Aire heating and cooling Inc. they were very knowledgeable and friendly better than all the price was very reasonable and good, we are totally satisfied and highly recommending them to others whom are looking to hire a company for any HVAC projects.
Thank you Alpha Aire.

Dave.

Approximate cost of services:
$5,200.00
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Aaron Teitelbaum in Thornhill
Aaron Teitelbaum in Thornhill
1 review THORNHILL, ON
10/10

York AC/Furnace Repair

Amazing Company. Quick, knowledgeable, effective.
Outstanding performance, everything was solved in 2 days after trying to connect with several companies.
We came from vacation and found our AC unit not functioning. After we found Alpha Aire, we had diagnostic on-site in 2 Hours!
Next day we received another call to install a damaged part. They accepted our service plan, and everything was just perfect.
Thanks you guys for your job!

Approximate cost of services:
$1,500.00
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D. Slavkin in Richmond hill
D. Slavkin in Richmond hill
3 reviews RICHMOND HILL, ON

First Review

10/10

Furnace and Air conditioner replacement

Highly recommended. Very Competent, efficient, knowledgeable, personable, reasonable and responsive. Ken responded to our questions, assisted in Home Grant applications, explained his products and pricing and completed our work and left the worksite clean. No problems since installation.

Approximate cost of services:
$9,400.00
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