Life Maid Easy Cleaning Services

In October 2023 I had the cleaners in to clean my townhouse. I had just taken possession of my new townhouse 2 months prior in August. The cleaners cleaned the pump on my washing machine and then they vacuumed around the washing machine (in a very tight space). The next day I used my washing machine - a new one BTW with no previous problems at all!!! and this caused a flood in my townhouse. Life Maid Easy attended with the cleaners to my townhouse, along with the plumber and the restoration company. They admitted to doing something to my washer and I proceeded with a claim on my insurance with the understanding that they would take responsibility for this issue. WELL...skip forward to this year. The claim did not proceed against the cleaning company, Life Maid Easy, even though their cleaners caused this problem. They did not take responsibility, and now I am on the hook for this. This was completely their fault. I had NOTHING to do with this and the washing machine was in good working order. I will NEVER use this company again and I would give them a - 1 rating if I could. HORRIBLE company. Better not have any problems or it's on you.

Professional, detail oriented and reliable! I have been using them for 5 years now and could not say enough good things. From the customer service to the actual clean, the best!

The company has completely gone down hill. While they seemed ok for the first year we used them we ended up with an amazing cleaning team who was inconsistent in the times they showed up, took our keys to their personal residence and the last straw was when they brought in someone ( family member) who was not bonded so they could get the job done faster but still wanted to charge us the same amount as if this person was not with them. They lost their credibility with me. To make matters worse when I called to complain I got a stock scripted answer " your opinion is very important to us and we will get another team right away. I will get back to you by the end of the day." I know it was scripted because both kyle and Miguel said the same thing. Neither of them got back to us. The cleaner finally showed up at my door unannounced two weeks later and gave me my keys back. There is zero boundaries, zero accountability with this company. I am utterly disgusted with the way they do business.

I’ve used LME for around two years, in the beginning I was treated with friendly conversations. Huge staff turnover it seems. They ‚fixed‘ one bad clean with an even worse one. I was not allowed to complain, instead promptly told off by email. They can no longer provide the service I require at our second home, a 2bedr. condo with no kids or animals. The pictures explain sloppy work paid for only to have damage to property afterwards by their disrespectful way of cleaning, damage done by vacuum cleaner.

We have regular bi-weekly cleaning. It definitely helped me and my husband to have more time for ourselves and our kids. Ladies do a great job every time and we recommend Life Maid Easy very often. Thank you.

Last year, I hired Life Maid Easy to clean an apartment that I manage; had a few unit showings coming up. They did an alright job, however, did miss a pretty obvious dusty cobweb hanging on the kitchen lights. Otherwise, I think I could have spent 2 hours of my own time cleaning instead of hiring.

I bought a coupon for their carpet cleaning. I bought a 2 bedroom deal even though my place is 1 bedroom. They were 15 minutes late. I asked to cover the dirty areas twice, he did not. When the carped dried there were huge yellow stains that were not there before.