In October 2023 I had the cleaners in to clean my townhouse. I had just taken possession of my new townhouse 2 months prior in August. The cleaners cleaned the pump on my washing machine and then they vacuumed around the washing machine (in a very tight space). The next day I used my washing machine - a new one BTW with no previous problems at all!!! and this caused a flood in my townhouse. Life Maid Easy attended with the cleaners to my townhouse, along with the plumber and the restoration company. They admitted to doing something to my washer and I proceeded with a claim on my insurance with the understanding that they would take responsibility for this issue. WELL...skip forward to this year. The claim did not proceed against the cleaning company, Life Maid Easy, even though their cleaners caused this problem. They did not take responsibility, and now I am on the hook for this. This was completely their fault. I had NOTHING to do with this and the washing machine was in good working order. I will NEVER use this company again and I would give them a - 1 rating if I could. HORRIBLE company. Better not have any problems or it's on you.
- Approximate cost of services:
- $190.00