Trail Appliances

Appliance Retailers
Calgary AB T2H
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60%

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Reviews for Trail Appliances

Average customer rating:
5.4 10 (233 reviews)

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Mark in Calgary
Mark in Calgary
3 reviews Calgary, AB
10/10

new kitchen appliences

They helped us select the right appliances for the kitchen upgrade, found some dealer specials that were not advertised, saved us about 1,200, so they are heroes to us. They delivered them and the delivery guys helped us set them up. great experience, it's why we have always bought from them.

Approximate cost of services:
$12,000.00
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Jimmy Lee from Calgary
Jimmy Lee from Calgary
1 review Calgary, AB
0/10

3 x Appliances None of them are working right.

Purchased 3 x appliances for kitchen None of them are in proper working order and now that I've complained several times Adam the service manager (if you can call him a manager) is threatening to not service the appliances because he doesn't like my attitude. He ain't seen nothing yet!!

Approximate cost of services:
$2,700.00
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colin forster from Calgary
colin forster from Calgary
1 review Calgary, AB
0/10

new house appliances

bought new house with baywest, had to use trail. Had to replace hardwood floor they ruined installing fridgefreezer. No response to phone calls. I paid over $650 for installs !!!.

Approximate cost of services:
$8,000.00
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Bill from Calgary
Bill from Calgary
1 review Calgary, AB
0/10

Kitchen Appliances

I just move to a new home, I bought all kitchen appliances with trail and upgraded all. They put old fridge and stove. I keep calling them, no return calls. Very bad service.

Approximate cost of services:
$8,000.00
1 of 1 people found this review helpful.
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Kevin Kilbride from Calgary
Kevin Kilbride from Calgary
2 reviews Calgary, AB
10/10

Kitchen Appliances

We dealt with the North Trail Location and were treated with respect and integrity throughout the whole process. Our sales guy was Thomas and really, we could not have had a nicer guy to deal with. Professional, courteous, super knowledgable about all of our products. Upon delivery, the stove was damaged. No problem. Thomas arranged for a loaner stove to be delivered the next day. Our stove was no longer in stock so Thomas ordered the newer model at no additional cost.

Absolutely top notch service.

Thanks Thomas

Approximate cost of services:
$5,000.00
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al from Calgary
al from Calgary
1 review Calgary, AB
0/10

whirlpool french door refrigerator

Customer service non existant, purchased this refrigerator 16 months ago. It is now leaking, ( no external water connection ), phoned service, I was told it would cost $$$ as the warranty was expired and I DID NOT purchase an extended warrant. Now it all my fault, very condescending person on the phone.. I'm a general contractor and would not recommend Trail appliances to anyone anymore...

Approximate cost of services:
$1,500.00
1 of 1 people found this review helpful.
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Tomie
Tomie
9 reviews Calgary, AB
10/10

Home Appliances

We purchased pretty much all the home appliances from them when we moved to a new place. They done price match for us and knowledgeable sale person was very helpful to choose the best options for us upon the purchase. I would definitely recommend to all my friends and family. Price was pretty competitive as well.

Approximate cost of services:
$5,500.00
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carol orr in Airdrie
carol orr in Airdrie
8 reviews Airdrie, AB
10/10

refrigerator

We had a small problem with our fridge, it was leaking and we couldn't figure out were it was coming from. We called trail appliance and spoke to a repair man. He told us the things to trouble shoot and possible repair. We carried out his suggestions and now the fridge works great. Didn't need repair man to come out.

Approximate cost of services:
$75.00
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Travis in Sherwood park
Travis in Sherwood park
1 review Sherwood Park, AB
1/10

3 Appliances for a Brand New Home

Horrible Horrible company.

The sales team is great.. The delivery and installation team were awful. Basically I took 2 days of work off and still do not have all of my appliances.

If you are looking for a company that can accommodate your schedule for delivery then look elsewhere.

I will certainly look elsewhere in the future. If your builder has a "certificate" for Trail with your new house purchase then I would negotiate that out of the sale.

Approximate cost of services:
$3,500.00
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Gale Johnson from Edmonton
Gale Johnson from Edmonton
3 reviews Saint Albert, AB
0/10

Appliance Shopping

Put a wall oven on hold $500 charge to my credit card, I called to cancel 3 times, each time they said "no problem" each time they did not do it. 3 months later stil no credit issued. Called Mgr. who was not sorry and not very helpful either. Would not deal with them again.

Approximate cost of services:
$5,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Trail Appliances

Trail Appliances offers Western Canada’s largest selection of home and kitchen appliances. Experience the Trail Difference with our expert sales staff and unparalleled customer service today! Calgary North, Calgary South, Calgary Central, Edmonton South , Edmonton North and Saskatoon.
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