The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
Write a Review
Write a Review


HomeStars
Plumbing
The Gentlemen Pros Plumbing, Heating & Electrical
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

91%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1177 reviews)

Sort by

C-A S-M
C-A S-M
3 reviews Calgary, AB
10/10

Kitchen faucet replacement

I was very pleased with Laverne's service last week. He was efficient, friendly and knowledgeable. I signed up for The Gentlemen's Promise Membership because of this company's consistent expertise and the respectfulness of their technicians. Thanks again Laverne.

Approximate cost of services:
$447.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

C-A-S-M
Laverne is such a funny guy, he certainly is all that friendly, knowledgeable, very efficient. You will so enjoy the membership! We are so glad to have you as one of our clients, your review alone has been such an awesome one.

Debby
Debby
1 review Edmonton, AB
10/10

Removing a blockage

We had a major blockage due to a contractor puting drywall in the drain during a renovation(unknown to us). We also have a drainage ventilation problem that is associated with design at time of of home construction. Jonah was professional, thorough, knowledgable and considerate. He thoroughly assessed the situation and provided options along with costs. He worked hard to remove the obstruction and improve the ventilation to increase drainage flow. He didn't stop until the drain was completely clear. He cleaned up his work area and respected all Covid 19 guidelines. I cannot think of a single way service could be improved. Professional, respectful, knowledgable and good value.

Approximate cost of services:
$65,000.00
Was this review helpful?
Company Response

Debby, We wanted to say thank you very much for leaving such a great review. So glad that you were in such excellent hands with Jonah, it's a typical day for our techs to stay until they are done the job properly. Sounds like he did just that for you. We will be looking forward to servicing you in the future.

Sol
Sol
0 reviews Edmonton, AB
10/10

Dripping water in the masters washroom

Faucet dripping for almost 5 months. Mark replace cartridge and there you go the dripping stopped. Mark recommended to replace the valve to be sure of good result but it's too expensive for us.

Approximate cost of services:
$171.00
Was this review helpful?
Company Response

Sol, thanks very much for the response we truly appreciate you taking the time to send us some feedback.

Allisha in Edmonton
Allisha in Edmonton
0 reviews Edmonton, AB
10/10

A+ service

Absolutely excellent service as expected from The Gentlemen Pros. Marc kept me up to date on every aspect of what he was doing and explained in detail amd simple enough so I could understand. Answered all my questions, and I couldn't be happier. No judgement when he walked into my mid reno crazy, and definitely made me feel important and my opinion mattered. The Gentlemen Pros definitely makes me excited to continue my reno and I eagerly await Marc's recommendations

Approximate cost of services:
$1,300.00
Was this review helpful?
Company Response

Allisha, thank you for your feedback, we really do appreciate it. No judgement here. Our goal is to come in and make your house better, you and your house areof utmost importance, and we are glad Marc was able to help with that

AZ in
AZ in
1 review Calgary, AB
10/10

Professional Services

I asked them to replace my hot water tank. Very professional, helpful, and courteous people. Explained everything in detail and are open to questions and seem to know their technical work as well. Excellent.

Approximate cost of services:
$2,500.00
Was this review helpful?
Company Response

AZ, thank you for your review!

Sherry
Sherry
2 reviews Edmonton, AB
10/10

Install dishwasher

Nick was professional, friendly and explained everything that had to be done and the cost. Nick completed the job and it works great! Highly recommend this company and ask for Nick.

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

Sherry, thank you for your feedback. Nick is truly a wonderful technician

Ozman
Ozman
0 reviews Red Deer, AB
10/10

The furnace install was done perfectly

Richard started early in the morning and he worked until it was done he cleaned up before he left. He took us through the new install until we understood the new thermostats. I am very happy with the work he did.

Approximate cost of services:
$14,000.00
Was this review helpful?
Company Response

Ozman, thank you very much for leaving such a great review for us. We have some pretty great guys on our team Richard being one of them. It doesn't matter how long a job can take we always make sure any customer situation is solved and you are a satisfied customer. Please call us again the next time you need us out.

Private User
Private User
Private User reviews Calgary, AB
10/10

Plumbing: kitchen faucet replacement

Excellent service for kitchen faucet replacement from Colten. He came on time, took Covid-related precautions and he was thorough. I highly recommend this company that has delivered consistently efficient plumbing services.

Approximate cost of services:
$360.00
Was this review helpful?
Company Response

Hello Private User, We certainly appreciate the great review. So glad Colten made your experience with The Gentlemen Pros a lasting one.

Private User
Private User
Private User reviews Calgary, AB
10/10

Sump pump

Our old sump pump was so loud it could wake the dead. Our new sump pump is so much better . We don't even hear it running. Thank you Richard.

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Hi there, Looks like Richard has made another customer a happy one. Sump Pumps can be very noisy so it's so good to hear you don't have to deal with that any longer. Please don't hesitate the next time you need a plumber out to assist you.

Private User
Private User
Private User reviews Edmonton, AB
0/10

Auger out main septic line.

Had them come out and had to listen to a sales pitch. He broke the first auger. Waited two and half hours for him to come back and try for 30 minutes. Then told me I will have to dig up the line for eight grand. No discount or half rate or anything. Next time I will just burn the money. FYI. Ended up getting the blockage out for 70 dollars worth of waterline and a case of beer for some muscle. Thanks for nothing.

Approximate cost of services:
$618.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi there, Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
The Gentlemen's Promise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.